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Ulasan untuk Candlewood Suites Sierra Vista, an IHG Hotel

2.5 out of 5
Candlewood Suites Sierra Vista, an IHG Hotel
1904 S Highway 92, Sierra Vista, AZ

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 40 dari 71 ulasan" "
Penilaian 8 - Bagus. 21 dari 71 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 71 ulasan" "
Penilaian 4 - Buruk. 3 dari 71 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 71 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

9,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Frank

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were spacious and had kitchens to boot. Staff were courteous, helpful and friendly.
Menginap 8 malam pada bulan Agustus 2023
Tanggapan dari Karissa pada tanggal 28 Agu 2023
Hi Frank, It was a delight having you stay with us at the Candlewood Suites, Sierra Vista. We hope to have the opportunity of welcoming you back the next time you are traveling in the area!

10/10 Sangat Bagus

David

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was very clean and spacious. Bed was comfortable. Staff was friendly and helpful. We will definitely stay here again
Menginap 4 malam pada bulan November 2021
Tanggapan dari Karissa pada tanggal 30 Nov 2021
Hi David, Thank you for staying with us! We look forward to welcoming you back in the near future. Have a great day and happy travels!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would have given a better review if... 1.) it were clear on you reservation page that housekeeping is only one a week 2.) if housekeeping had actually shown when scheduled 3.) if the jacuzzi had been operational We do appreciate that fresh bath linens were available daily at the front desk and that basic kitchen supplies (pots, pans, dishes, utensils, etc.) were included. I would stay here again.
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Karissa pada tanggal 30 Des 2019
Thank you for taking the time to share a review of your recent stay with us at The Candlewood Suites, Sierra Vista. Please know that our housekeepers are happy to service your room daily at your request. We hope you'll give us the opportunity to serve you again in the near future. Thank you and have a great week!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Work
Hotel was nice, clean and comfortable. The bed was a little hard but overall stay was great.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Karissa pada tanggal 30 Des 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. It was a pleasure having you as our guest, we hope to have the opportunity to welcome you back in the near future. Have a great day and a Happy New Year!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was perfect
Amazing staff and facilities. Will stay here again!!
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Karissa pada tanggal 11 Jul 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. It was a pleasure serving you, and we look forward to welcoming you back in the future. Have a tremendous day and happy travels!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great stay in sierra vista
nice quiet hotel great amenities and service. will be staying again
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Karissa pada tanggal 3 Jul 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. It was a pleasure having you as out guest and we hope to welcome you back in the upcoming future. Have a fantastic day and happy travels!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
I was not able to check into this property because they did not honor the reservation that I made through Expedia.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Karissa pada tanggal 13 Mei 2019
We are sorry you felt our efforts to accommodate your reservation were not to your satisfaction. We hope to have the opportunity of serving you the next time you are traveling in the area. Have a nice day.

10/10 Sangat Bagus

Terri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Karissa pada tanggal 2 Apr 2019
Thank you for staying with us, we hope to welcome you back in the near future. Have a great day and happy travels!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is as expected from Candlewood. Courteous clerk and clean rooms.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Karissa pada tanggal 2 Apr 2019
Thank you for your feedback, it is of great value to us. We hope to welcome you back soon, have a great day and happy travels!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The property and rooms were nice. The only issue we had is that the air conditioner didn't cool like it should.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Karissa pada tanggal 2 Apr 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. Please know that our front desk is available 24/7 and would be happy to have the opportunity to fix any issue you may have the next time you stay with us. Have a great day!

10/10 Sangat Bagus

donna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Karissa pada tanggal 28 Feb 2019
Thank you for staying with us, we look forward to your next visit.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Karissa pada tanggal 28 Feb 2019
Thank you for staying with us, it was a pleasure having you as our guest!

10/10 Sangat Bagus

ALITA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Against the law to charge pet fee for service dog
The only problem was the lady charged me $75 pet fee. My dog is a service dog
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Candlewood Suites
Nice hotel. Great service
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Manager pada tanggal 31 Agu 2018
Thank you, we appreciate your feedback and hope to see you again soon!

10/10 Sangat Bagus

Sharly, Utah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2018
Tanggapan dari Karissa pada tanggal 14 Jul 2018
Thanks for staying with us!

10/10 Sangat Bagus

Stephanie, Sierra Vista, Arizona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had a wonderful experience at the Candlewood Suites in Sierra Vista! Friendly and helpful staff, clean rooms, great pool area. I would absolutely recommend this hotel to anyone looking for a hotel in Sierra Vista!
Menginap 3 malam pada bulan Mei 2018
Tanggapan dari Karissa pada tanggal 7 Jul 2018
Thank you for staying with us. We appreciate your feedback!

4/10 Buruk

Lee, Gilbert, AZ

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Nice Place with noisy rooms
we stayed just one night. The hotel was clean and the staff very friendly..The room was clean, the mattress in good shape. However, The pillows were way too soft. The refrigerator and heating/cooling unit were extremely noisy. These two items made a peaceful nights sleep impossible.
Menginap 1 malam pada bulan Februari 2018

10/10 Sangat Bagus

Tatiana, Arizona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
As close to home as you can get!
This was an amazing experience! Staff was probably the friendliest I have ever experienced, hotel was super clean, bed was so comfortable and everything I needed to feel at home while away from home was right there for me! This was the best hotel experience I have ever had! Hands down!
Menginap 2 malam pada bulan Februari 2018

10/10 Sangat Bagus

Candace

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We had a great time. All of the staff was friendly and helpful.
Menginap 2 malam pada bulan Februari 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2018

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2017

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very friendly staff. Awesome sitting area with barbeque and tables next to the pool. They were renovating but everything was very clean.
Menginap 2 malam pada bulan September 2017

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would stay here again.
Business trip. Room was clean and quiet. Wifi was slow, but I didn't have too much work to do on my computer. Furniture was worn; there was a cover on the desk chair. Overall, good for a quick visit. I would stay here again.
Menginap 1 malam pada bulan Mei 2017

8/10 Bagus

Diane

Disukai: Staf & layanan, kenyamanan kamar
Tanggapan dari NJ pada tanggal 18 Apr 2017
We appreciate those stars~ We hope you'll come back soon so we can earn a 5th!

8/10 Bagus

Marina

Disukai: Kebersihan
Comfortable and quiet.
Somehow I missed the part about the hotel being pet-friendly. Good for those with pets, but not for those with pet allergies. The room was clean and overall my allergies didn't flare up much. Tucked away behind an IHop (which made for a convenient breakfast), the property is quiet. The room was comfortable. Staff was decent.
Tanggapan dari General Manager pada tanggal 29 Nov 2016
. I am pleased to hear you enjoyed your stay with us. Though we are pet friendly we do take extra-special care in room cleaning after a pet family departs. We are glad you enjoyed the quiet and took advantage of our guest discount at the IHOP !  A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, NJ Center, GM

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Friendly check in. Clean place. Good location.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Tara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, quiet, friendly place to stay!
I was in the area for a wedding so only stayed one night. I plan to return in the fall and think this will be a great place to stay and take advantage of activities such as hiking in the local mountains as well as visiting Tombstone and Bisbee.
Tanggapan dari General Manager pada tanggal 18 Agu 2016
We are very happy that you enjoyed your stay and will be very happy to see you return this fall! Thank you for your review! Happy Travels!

8/10 Bagus

Julie, New York, NY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient Stay
The location is perfectly on a main street and not too far from the army post, with lots of food nearby and things to do. Quiet and clean hotel, great accommodating staff (got me a few hour late check out free of charge) nice hotel gym and wonderful complete room with kitchen appliances and anything you would need to use in the kitchen as well.
Tanggapan dari NJ pada tanggal 23 Nov 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bagus

Gene, simi valley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
That one word equals a great review to us. Thank you for letting us know you found us 'Good' We hope that'll bring you back to us!

10/10 Sangat Bagus

Mom, CA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Repeat
We had stayed here before to visit our son who was training at Fort Huachuca.. Liked it the first time and booked it again.
Tanggapan dari NJ pada tanggal 28 Apr 2016
We were glad to see you again! We know you are proud of your son and we are grateful for his Service!

10/10 Sangat Bagus

Jennifer, Lake Havasu City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Stay at the Candlewood Suites ....
Had a nice time at the Candlewood Suites in Sierra Vista. It worked great for us, we loved having a full size fridge & freezer (and being right next door to the IHOP was great too!). Everything was very clean and it was very quiet up on the top floor.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel, good price
Nice staff, easy parking, central to everything. Room was clean and spacious. Comfortable pillows but I didn't sleep well.
Tanggapan dari NJ pada tanggal 29 Apr 2016
Thank you for the encouraging words. Sleep quality is important to us as well. We strive to give our guests the conditions they need to get the rest they need while away from home.

8/10 Bagus

allison, crystal lake IL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The heating/cooling system was not working properly our first night. Jim--head of maintenance--responded promptly the next morning and took care of the problem. He was very competent and personable.
Jim was happy to read your comments. Our staff take great pride in resolving guest issues quickly so you can get on with your stay. Thank you for your feedback!

4/10 Buruk

carl

Disukai: Kebersihan, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 18 Agu 2016
Thank you for your feedback - it is always appreciated

4/10 Buruk

Lucy, Casa Grande. AZ

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
OK hotel in town
There was a war between the refrigerator and the heater as to which could make the most noise. There was no one available to address the issue except allow us to move to another smaller room. Finally turned off heat and unplugged the refrigerator so we could sleep.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quality of service
Very nice place to rest in comfort

10/10 Sangat Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Get Away
Stayed one night. Good customer service. Room was big and clean.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolutely Fabulous!
Staff was wonderful. I'm a hotel snob and a clean freak. I travel with disinfectant wipes that's how crazy I get about the hotel rooms. Let's just say it was clean and I didn't need my wipes. Will be back to stay again without a doubt.

10/10 Sangat Bagus

Melanie, Phoenix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A totally new experience
We were in town for a couple of different reasons. We had never stayed at Candlewood Suites before and we were pleasantly surprised at the service, the accommodations and the general appearance of the room. We will definitely consider this hotel for future visits.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall it was a good experience. The front desk employee was hospitable. The room was clean. Thanks!

10/10 Sangat Bagus

robert, new mexico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
centerally located
Every thing went as planned;great experience ; extremely nice staff

10/10 Sangat Bagus

jerry, Sierra Vista

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This was my first time at this brand hotel very nice rooms, stuff was great check in right away got sign up for rewards program called the room to tell me it was done so I didnt have to wait

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel with very friendly staff. Rooms are spacious and mini kitchen is more than adequate. Although there is no restaurant, an excellent IHOP is right next door.

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay.
Having stayed at several other places in Sierra Vista, this was by far the best place yet and I will stay again when in town. The price is reasonable, the staff friendly and helpful, and the room clean and very comfortable.

8/10 Bagus

Christopher, Ewa Beach

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sierra Vista
Complimentary breakfast would have been nice...

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sierra vista
Perfect place and quite nice.

10/10 Sangat Bagus

no nick please

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
great stay
Super comfortable, clean and quiet. I will definitely stay here again.

6/10 Cukup Baik

Charles