Hotel dekat Silvio O. Conte National Fish and Wildlife Refuge

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"Very clean and pleasant place to stay, however the older female morning desk clerk was very unpleasant and was not helpful at all. Everyone else was great! She had a major attitude."

"It was available for our late check-in and greeted by friendly staff."

"Very courteous staff room was clean, comfortable great location"

"I loved the spacious room and the breakfast was solid! Quality hotel for the price."

"The only thing this place had was a comfortable bed. Customer service was non existent. Waited 5 minutes for someone to show up to the desk. No bell to ring. When asked where I could park he pointed to the front area. When I got to my room I found out the was parking in the back closer to my room and stairs. Get in the room and the fridge was filthy! Left over used butter stick. Splatter of who knows what inside. Tried to call the front desk. Guess what?? No one answered. Tried 3 different...

"We saw a show at the Massmutual Center and you could not beat the location. The hotel was very clean, the room was comfortable, and the staff was very friendly. If I’m ever in Springfield again, I would definitely stay again!"

"Management team hasn't been helpful at all, after a very unusual incident at this location"

"I left àt 1 am , Wi-Fi bad , ac bad , the tv didnt work ànd I saw a mouse ."

"breakfast was delicious. staff was extremely helpful and accommodating. only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture."

"I had a 2 night stay to visit my niece at the hospital down the road. This front desk staff was about as friendly and as lovely as any hotel I have ever stayed at. They could not have been nicer ! I really enjoyed my stay here"

"This hotel was one of the worst hotels I’ve been to. I loved the location as it was very close to the airport. The hotel was very dirty especially the bathrooms and the pillows were cushions. I had to go out and purchase my owns pillows. I will not stay here again."

"Decent stay."

"Small room but used very efficiently for a place to sleep. Everything looked nice and the bed was very comfy. The shower has seen better days though and looks like it could go for some TLC"

"Room was clean, we had a problem in our first room. The staff was very kind and fixed the problem. Breakfast was great, plenty of parking. Quiet clean place to stay."

"The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches."

"Great stay!"

"Our air conditioning barely worked, there was no on-site breakfast even though it is advertised, mold in the bathroom, the hallways smelled like urine and marijuana. Suspicious stains on blanket/pillow/sheets/towels. I spoke with staff to get help and they just said “ok”, with no timeframe on when we would get assistance. Everything was dirty and stained, and the pool just had a mound of mildew-ridden towels sitting there the whole 4 days we were there. Would not recommend this property for the...