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Ulasan untuk Tru By Hilton Smithfield I-95

2.5 out of 5
Tru By Hilton Smithfield I-95
167 S. Equity Drive, Smithfield, NC

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 246 dari 343 ulasan" "
Penilaian 8 - Bagus. 54 dari 343 ulasan" "
Penilaian 6 - Cukup Baik. 23 dari 343 ulasan" "
Penilaian 4 - Buruk. 9 dari 343 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 343 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Barry Eagle pada tanggal 27 Mei 2024
Thank you for your rating! Barry Eagle, Owner

10/10 Sangat Bagus

Ashley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk workers were very friendly. Clean room - would stay again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Barry Eagle pada tanggal 27 Mei 2024
Thank you for your rating! Barry Eagle, Owner

10/10 Sangat Bagus

Nawal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very clean and quiet. Very convenient location, nice employees.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Barry Eagle pada tanggal 23 Mei 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, location, and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff and clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Barry Eagle pada tanggal 20 Mei 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

ANGELIQUE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a last minute decision for us. Great place
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Barry Eagle pada tanggal 16 Mei 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bagus

James

Bepergian bersama teman
Nice room - property seemed new needing time to grow grass etc. evening staff very nice - morning staff grumpy. Hate Tru’s policy of holding a $25 deposit.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Barry Eagle pada tanggal 7 Mei 2024
Thank you for your review. I am glad to hear that you enjoyed our room and morning staff! However, I want to sincerely apologize for the evening staff issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 15 Mei 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Brian

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 13 Mei 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Bagus

Lyse

Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 2 Mei 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Samantha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 16 Apr 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Laurel

Great
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 15 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

isabelle

Disukai: Kebersihan, kondisi & fasilitas properti
Très bien, très propre
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 14 Apr 2024
Thank you for your rating! Barry Eagle, Owner

10/10 Sangat Bagus

Stacy, Brown City

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was super friendly, the breakfast hot and delicious, the gym had a variety of great equipment, and the water bottle filling station was super convenient.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 10 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed our amenities and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Rita

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 11 Apr 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Tamya

Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 30 Apr 2024
Thank you for your rating. Barry Eagle, Owner

2/10 Sangat Buruk

Mark

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Waiting for our refund for having a dirty room. The bathroom was especially gross. 0/5
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 9 Apr 2024
Thank you for your review. I want to sincerely apologize for the cleanliness issue that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has sent in your reimbursement and depending on your bank may take 10 days to see. I hope that you were still able to enjoy your time in the area. Barry Eagle, Owner

10/10 Sangat Bagus

Duane

Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 29 Apr 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 9 Apr 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was covered above.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 7 Apr 2024
Thank you for your rating and review! Barry Eagle, Owner

8/10 Bagus

Joseph

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Young lady who checked me in was great
Menginap 1 malam pada bulan April 2024
Tanggapan dari Barry Eagle pada tanggal 6 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed our hotels friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

6/10 Cukup Baik

Cynthia, Ashburn

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The property was great. The AC units kept us up all night even after turning it off. Reported this issue to the front desk, but when we came back to our room at night, there was still the issue. We decided to head back home at night and not stay another night.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 2 Apr 2024
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Sangat Bagus

Luis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was very clean. Check in was quick and simple and staff are very friendly.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 29 Mar 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great location
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 27 Mar 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bagus

Laura

Bepergian bersama teman
Disukai: Staf & layanan
The refrigerator wasn't cold (broken). There were fingerprints and hand prints all over inside of front door. Pillows were uncomfortable and bed as well. Fan in bathroom runs continuously. Could do better!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sean B pada tanggal 25 Mar 2024
Thank you so much for taking the time to give us feedback from your recent stay. I apologize sincerely that the refrigerator was not clean and also not functioning properly and that the bed was not comfortable. We appreciate your business and will strive to fix these issues for future travelers!!

6/10 Cukup Baik

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Not the cleanest
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 13 Mar 2024
Thank you for your review. I want to sincerely apologize for the cleanliness issue that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Smithfield. Barry Eagle, Owner

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 13 Mar 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Marion

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We always have a great stay at Tru Hotels
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 10 Mar 2024
Thank you for your rating and review!

10/10 Sangat Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff went out of their way to accommodate us when we were placed in a room with loud children and a dog that would not stop yipping. The walls are thin which did not help our situation. The staff found us a different room and we slept very well. We appreciated their willingness to help us out.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 10 Mar 2024
Thank you for your review. I am happy to hear that our staff was friendly and accommodating! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Sangat Bagus

Gwendolyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 8 Mar 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Desiree

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in staff was great. Property was nicely updated. Walkable to all outlets and tons of restaurants!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barry Eagle pada tanggal 3 Mar 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly and Nice People.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 1 Mar 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 28 Feb 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 28 Feb 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Iulian

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 20 Mar 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Reynaldo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Súper bien ubicado.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 23 Feb 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 20 Feb 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Melanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place for a few hours of sleep!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 19 Feb 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bagus

Michael

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 20 Mar 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Barry Eagle pada tanggal 5 Feb 2024
Thank you for your rating.

10/10 Sangat Bagus

Stéphane, Quebec

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bon rapport qualité prix et près de l’autoroute
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Barry Eagle pada tanggal 29 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bagus

Chantal

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La piscine est tres froide ca fait 3 années que j arrete ici et je me baigne pas lingtemps la piscine y a jamais personne et je comprend janvier fevrier c est pas chauffé
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 29 Jan 2024
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 26 Jan 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Mark William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the color of the hotel and the staff was excellent.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 22 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Gabrriel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are friendly and very helpful, especially Bernard who takes care of the morning breakfast preparations.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 19 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Henry

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 19 Jan 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Deb

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 15 Jan 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Mallory

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 8 Jan 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Sangat Bagus

Joyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay and very pet friendly staff was amazing. A great place.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Barry Eagle pada tanggal 8 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Sangat Bagus

Leif J

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The manager Mr. Bernard displayed excellent customer service.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Barry Eagle pada tanggal 4 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner