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Ulasan untuk Comfort Inn Somerset

2.5 out of 5
Comfort Inn Somerset
82 Jolin Dr, Somerset, KY

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 147 dari 306 ulasan" "
Penilaian 8 - Bagus. 100 dari 306 ulasan" "
Penilaian 6 - Cukup Baik. 36 dari 306 ulasan" "
Penilaian 4 - Buruk. 16 dari 306 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 306 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari vickie pada tanggal 24 Mei 2024
Thank you

10/10 Sangat Bagus

Wanda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was so spacious, clean, comfortable. The beds were clean and comfortable. Staff was wonderful. Grandchildren loved the indoor pool. Did not eat the free breakfast but it looked delicious.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari vickie pada tanggal 17 Mei 2024
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay.

10/10 Sangat Bagus

Ketan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice affordable hotel
Menginap 4 malam pada bulan April 2024
Tanggapan dari vickie pada tanggal 30 Apr 2024
Thank You

10/10 Sangat Bagus

Scarlet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk very kind. Breakfast great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari VICKIE pada tanggal 20 Apr 2024
Thank you

10/10 Sangat Bagus

Lorenza

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Easy for a quick night stay. Co.fortable snd clean.Super friendly staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari VICKIE pada tanggal 10 Apr 2024
Thank you

10/10 Sangat Bagus

Lesley

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I brought my support animal and there was no additional charge. Thank you. I really appreciate your kindness. I did however wish on the weekends you would extend your breakfast another hour. Just a thought.
Menginap 1 malam pada bulan April 2024
Tanggapan dari vickie pada tanggal 10 Apr 2024
Thank yo so much for taking the time to review your stay, we are happy you enjoyed your stay. Our breakfast on weekends ends at 10am, our apologies for failing to meet your expectations.

8/10 Bagus

Miranda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari VICKIE pada tanggal 8 Apr 2024
Thank you

10/10 Sangat Bagus

gloria

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All around great. Food, cleanliness, comfort, great location.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari VICKIE pada tanggal 5 Apr 2024
Thank you

10/10 Sangat Bagus

Maria

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great breakfast and nice area to walk your dog.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari VICKIE pada tanggal 25 Mar 2024
Thank you

6/10 Cukup Baik

Amy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When I checked in, the clerk made me aware of the Non-Smoking Policy of the property. My room was on the third floor, upon getting off the elevator, the smell of marijuana smoke was heavy. This was the case all the way down to end of the hall. Once in my room with the door shut, it was not bothersome. I noticed that there were several construction type guests, and I realize they are probably regular guests and Comfort Inn benefits from their business. However, the smell is so strong that it may be offensive to other guests, especially those with children. Drug use also tends to accompany bad behavior, which could be why I was woken up at 6:00am to a domestic dispute that made its way from a room, to the hall, then to the parking lot below. All this being said, my stay overall, was actually pretty good. The staff was nice. Hotel room was clean. I've stayed at Comfort Inn in several southern cities over the years and this was my only complaint. I will continue to schedule stays with this chain. Just wanted to make management aware of this situation.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari vickie pada tanggal 10 Mar 2024
Thank you so much for taking the time to review your stay, our apologies for failing to meet your expectations. We have exciting new renovation's coming!

10/10 Sangat Bagus

Judith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room comfortable and clean. A little noisy between rooms and hallway.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari vickie pada tanggal 29 Feb 2024
Thank you

10/10 Sangat Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Leelee77
The room was super clean and so comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari vickie pada tanggal 27 Feb 2024
Thank you!

10/10 Sangat Bagus

Christy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful stay.
Staff was super friendly and the room was nice and clean with a very comfortable bed. The breakfast was great.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari vickie pada tanggal 9 Feb 2024
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay. Hope to see you again soon!

10/10 Sangat Bagus

Marissa

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very accommodating and friendly staff. Clean up to date rooms.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari vickie pada tanggal 5 Feb 2024
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay.

8/10 Bagus

Tammy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari vickie pada tanggal 31 Jan 2024
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay. Hope to see you again soon.

10/10 Sangat Bagus

Brooke

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On the Main Street of Somerset. Easy location to access different stores. Comfortable rooms and nice staff.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari VICKIE pada tanggal 29 Jan 2024
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay. Hope to see you again soon.

10/10 Sangat Bagus

John

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari VICKIE pada tanggal 27 Jan 2024
Thank you

8/10 Bagus

Justin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari VICKIE pada tanggal 24 Jan 2024
Thank you

8/10 Bagus

Timothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I recommend this Hitel
Great stay, nice service, nice and clean room. Great breakfast.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari vickie pada tanggal 31 Jan 2024
I'm so happy to see your feedback about your stay! We hope you return soon.

8/10 Bagus

Justin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari VICKIE pada tanggal 20 Jan 2024
Thank you

6/10 Cukup Baik

Joshua

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Just o.k.
Unfortunately not the cleanest room. Bedspread had stain on it perhaps spilled soda?, also bathtub had hairs in them. You can clean better than that.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari vickie pada tanggal 8 Jan 2024
Thank you so much for taking the time to review your stay, our apologies for not meeting your expectations. Hope you will give us another try to make things right.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Probably not again
Ok for a cheap night, but definitely needs improvement. We had to get keys recoded 4 times during our 3 night stay…although staff was efficient and friendly, they need new cards. The shower and bathroom were adequate but had some mold/caulking issues. The worst thing was the “updated” curved shower rod which did not allow the too short curtain to stay IN the tub - every shower flooded the bathroom floor!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari VICKIE pada tanggal 25 Des 2023
Thank you for taking the time to review your stay, our apologies for not meeting your expectations. Hope you will give us another chance as we have exciting new renovations coming.

8/10 Bagus

Tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great visit
Nice place to stay with a very good breakfast. Service was great and professional. I highly recommend it.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari vickie pada tanggal 18 Des 2023
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay.

8/10 Bagus

Kimberly, Smiths Station

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari vickie pada tanggal 18 Des 2023
Thank You!

6/10 Cukup Baik

Jessica

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
our first room smelled like smoke - we were promptly moved and apologized to. Our second room, the tv didn't work.
Menginap 1 malam pada bulan November 2023
Tanggapan dari vickie pada tanggal 28 Nov 2023
Thank you for taking the time to review your stay our apologies for failing to meet your expectations. Hope you will come back and give us another try.

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terry was very helpful and extremely friendly.
Menginap 1 malam pada bulan November 2023
Tanggapan dari vickie pada tanggal 28 Nov 2023
Thank you!

10/10 Sangat Bagus

michelle

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was super friendly! Everything was clean and ready to go. Great water pressure in shower. Wonderful breakfast!
Menginap 2 malam pada bulan November 2023
Tanggapan dari VICKIE Gregory pada tanggal 24 Nov 2023
Thank you so much for taking the time to review your stay with us, we are happy you enjoyed your stay.

10/10 Sangat Bagus

Stephen, Pittsburgh

Menginap 1 malam pada bulan November 2023
Tanggapan dari vickie pada tanggal 18 Des 2023
Thank You!

10/10 Sangat Bagus

Christopher

Menginap 1 malam pada bulan November 2023
Tanggapan dari VICKIE Gregory pada tanggal 18 Nov 2023
Thank you

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
-
Menginap 1 malam pada bulan November 2023
Tanggapan dari vickie pada tanggal 17 Nov 2023
Thank you

10/10 Sangat Bagus

Beth

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari VICKIE Gregory pada tanggal 14 Nov 2023
Thank you

10/10 Sangat Bagus

Trevor

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari VICKIE Gregory pada tanggal 7 Nov 2023
Thank you!

10/10 Sangat Bagus

michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay and clean
Great stay. Very comfortable beds. Hot breakfast with a great variety.
Menginap 1 malam pada bulan November 2023
Tanggapan dari VICKIE Gregory pada tanggal 5 Nov 2023
Thank you!

8/10 Bagus

Rodger

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It seemed to be clean. Staff was very friendly.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari VICKIE Gregory pada tanggal 29 Okt 2023
Thank you!

6/10 Cukup Baik

Michael

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari vickie pada tanggal 17 Nov 2023
Thank you

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay!
We had a great experience! The check in staff was wonderful. So friendly and helpful. Room was clean and comfortable. Breakfast was great!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari VICKIE Gregory pada tanggal 14 Okt 2023
Thank you for taking the time to review your stay, we are happy you enjoyed your stay. Hope to see you again soon!

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really enjoyed my 3 night stay. The room and staff was outstanding..
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari vickie pada tanggal 13 Okt 2023
Thank you so much for taking the time to review your stay, we are happy you enjoyed your stay.

6/10 Cukup Baik

Sherri

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari VICKIE Gregory pada tanggal 13 Okt 2023
Thank you

10/10 Sangat Bagus

Tammy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great job
My husband and I after visiting a few battlegrounds were tired and ready to relax Jan at front desk was courtesy and helpful Our nights stay was great and breakfast was delicious
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari vickie pada tanggal 9 Okt 2023
Thank you for taking the time to review your stay, we are happy you enjoyed your stay. Hope you come back and see us again.

6/10 Cukup Baik

Richard

Disukai: Staf & layanan
Menginap 3 malam pada bulan September 2023
Tanggapan dari VICKIE Gregory pada tanggal 8 Okt 2023
Thank you

10/10 Sangat Bagus

Charlotte

Bepergian bersama keluarga
The staff was super friendly and helpful. The complimentary breakfast included biscuits and gravy, eggs, sausage, cereal, oats bagels, toast, pastries, cubed potatoes, polish sausage with peepers and onions juices and milk. All was tasty.
Menginap 2 malam pada bulan September 2023
Tanggapan dari VICKIE Gregory pada tanggal 29 Okt 2023
Thank you for taking the time to review your stay, we are happy you enjoyed your stay. Hope to see you again soon!

10/10 Sangat Bagus

Bill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was nice and it was really clean
Menginap 1 malam pada bulan September 2023
Tanggapan dari VICKIE Gregory pada tanggal 24 Sep 2023
Thank you! We are happy you enjoyed your stay, hope to see you again soon.

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari VICKIE Gregory pada tanggal 19 Sep 2023
Thank you

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient - available
Menginap 2 malam pada bulan September 2023
Tanggapan dari Vickie pada tanggal 8 Sep 2023
Thank you

10/10 Sangat Bagus

Tyler

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari VICKIE Gregory pada tanggal 29 Okt 2023
Thank you!

8/10 Bagus

Catherine

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Vickie pada tanggal 4 Sep 2023
Thank you

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staying for the car show
The staff at check-in was real friendly and nice. Everyone was nice nice place to stay in. Everyone was friendly and a nice big breakfast. Everything was wonderful.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Vickie pada tanggal 28 Agu 2023
Thank you for taking the time to review your stay. We are happy you enjoyed your stay. Hope to see you again soon!

10/10 Sangat Bagus

TODD

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great breakfast selections and friendly staff
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Vickie pada tanggal 23 Agu 2023
Thank you for taking the time to review your stay, we are happy you enjoyed your stay. Hope to see you again soon!

10/10 Sangat Bagus

Sally

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great breakfast!
Nice clean room & bathroom, comfortable bed. The breakfast was great and better than other hotels visited in the past! Eggs, ham, sausage, potatoes, melon etc. fruit bowl, waffles etc.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Vickie pada tanggal 21 Agu 2023
Thank you so much for your review! Hope you come back to see us soon.

6/10 Cukup Baik

JERRY

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No More Comfort Inn Stays
Check in was easy and our reservation was already prepared for us. Getting to our room was a different story. I was like walking in to a confined mid-evil dungeon in the 15th century. The room was small and nothing like the pictures portrayed on their website. The room most likely hold mold growing in it due to the musky mildew smell emitting from within the room. Plus it had flies and nats in the room, the bedding had hair on the covers and smelled like cigarettes and alcohol. I still hadn't made a decision to complain yet or try to change rooms. That changed as soon as I layed down on the mattress and the room's smoke alarm went off over me. Then I went to the front desk and told them to either give me another room or cancel our reservation and that we would go to the Hilton that had plenty of rooms. The staff member did offer me the only room that they had left and I went and looked at it and accepted the offer to change rooms. That room was livable. The breakfast was nothing to brag about either, but it was edible.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari vickie pada tanggal 1 Agu 2023
Thank you for taking the time to review our hotel, our apologies for not meeting your expectation's. We have exciting new renovation's coming! Hope you will give us another try when coming back in town.