Hotel Best Western di Somerville

"Good"

"Property was clean but outdated. Breakfast was subpar compared to other similar hotels. There is a Dunkin next door but this means we could not take advantage of complimentary breakfast. The accessible bathroom was large but would have benefited from a walk in shower and the showerhead was too high. The controls were difficult to manipulate. Would not have been usable by some in a wheelchair. The bedding was thin and lacked a comforter or quilt. The pillows were thin and not supportive. The...

"Terrible experience. Our stay was from Thursday to Sunday, but we decided to leave on Saturday and forfeit the last night, which had already been paid, because the hotel conditions were unacceptable. On our second day, Friday morning, when we tried to take a shower, the water was completely BLACK, absolutely disgusting. I went to the front desk and was told that the issue was affecting the entire city due to some work being done on the water supply system. Later that same day, our bathroom...