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Fantastic customer service

The property was absolutely perfect! We couldn’t fault anything. Clean, attention to detail, spacious shower rooms, and a great location. The staff are wonderful too.

The owners were very helpful all round from communication before arrival to helping me out with anything I needed whilst there. The bed and bedding were excellent, the room spacious, clean and enticing and the bathroom had a selection of good quality toiletries. Location is great in central Faro, but be aware that means parking can be awkward. I'd definitely stay again if visiting Faro

A lovely spot! Great aesthetic, nice staff and yummy breakfast.

Oh my goodness, myself and my husband cannot rate this hotel highly enough. It is pure perfection. Nothing is too much trouble for the staff, the food, ambiance and hotel/room was more than perfect. There is absolutely nothing negative to say. Thank you so much for for a fantastic stay. We will definitely be back!

All the staff were charming and exceptionally helpful. Rooms and communal areas were immaculately clean and well maintained. The beds were very comfortable with new mattresses. Airport Transfers were arranged for us and reasonably priced. The driver was a friendly character too.

What a find! Wonderful hotel. Short taxi/Uber ride from airport. Walking distance to train station, bus station, old town, marina and although a little further, a shopping centre. Lovely outdoor area. Free coffee. Samsung TV with mirroring. Great shower in bathroom. Basic kitchen. Balcony. Air con. Comfy bed. Very clean and modern. We will be back.

The hotel was exactly as it appeared in the advertising and didn't disappoint. Staff were friendly and helpful and our room was beautifully appointed and clean. The restaurant, whilst quite expensive, was open for long hours allowing lazy breakfasts and relaxed meals, especially when we arrived late at 10 o'clock at night.There was never a problem with availability of sunbeds at the pool as the hotel has a small number of rooms, and the pool was a lovely peaceful relaxing place to be with the...

The staff were extremely professional and friendly. The hotel is beautiful, full of character and has been lovingly renovated. Breakfast was delicious. The hotel is also very dog friendly which is great for us as we were visiting with our small jack russell.

Perfect

Really lovely apartments and pool in a great location. Would not hesitate to recommend

A fantastic and spotlessly clean hotel. We stayed here for a week at the start of March. Unfortunately the weather wasn't the best, which meant the rooftop bar and pool area was closed for the first couple of days. Despite the weather, Olhao is a lovely little town with enough bars and restaurants all within walking distance of the hotel. We hired a car to explore the area and towards the Spanish border, and we were always able to find a free parking space in the surrounding streets around the...

Stylish spa hotel, with great accommodation and beautifully manicured gardens. Even has its own man made beach in the grounds in addition to the pool area. Plenty of sun loungers and umbrellas. Standard of cleanliness is very high. Food is very good,especially the Fusion restaurant. Breakfast buffet has a stunning choice, and the pool bar is great for drinks and snacks during the day. Staff are friendly, helpful and very attentive. Spa treatments are definitely worth trying. The gin menu in the...

Service is excellent

Central. Exceptionally clean.

Absolutely lovely place to stay. The staff are lovely. The room was right sized and clean. Every part of the common areas was also very clean. The breakfast was also very good with a wide range only options The only bit of a small bother was the location which is a bit away from the main attractions. But the hotel provides a pick up and drop option. Although you are best off if you have your own car