South of France hotel guide. Cerise hotel in South of France, France

"I have stayed at many Toyoko Inns in Japan and expected the same level of integrity here, but unfortunately, my experience at the Marseille location was marred by the "disappearance" of my belongings and a dismissive staff. I checked out of Room 226 at 12:00 PM and accidentally left my MacBook charger and a universal adapter plugged into the wall. I realized the mistake and called the hotel at 2:24 PM. Initially, I was told items are always logged during cleaning. However, when I called back at 5:00 PM, I was told nothing was found and was repeatedly told I must be "mistaken." Between 12:00 PM and 2:24 PM, only staff had access to the room. Since the items never made it to the lost and found log, there is no other conclusion than that they were taken. It is incredibly disappointing that a brand known for trust has staff that would treat a guest’s property this way. If you stay here, double-check your outlets—anything left behind will likely not be returned."

"It's a lovely hotel and the staff were very nice but things could easily be improved. First of all, we were given a key which let us into somebody else's room. Then there was only one set of towels in the room. Also, the cleaner came but hadn't marked away my coffee cup stain on the bedside table. However, the bed and sheets etc were all pristine. The shower is quite far away from the pool, which means people use the pool without showering, and there's no changing room there. There isn't much open nearby on a Sunday evening, even early evening, which they can't do much about. It'd be a great location if you were taking the boat to Corsica but it's quite a long walk to Le Vieux Port (which was okay with us). "

"Air conditioning was not working. Breakfast mediocre. Towels thin. Hotel rooms need upgrading but the location is good and staff good"

"Very Central location, check-in was smooth. "

"The room are efficient. But we’re very hot apparently there is an ordinance that doesn’t allow them to have air conditioning until a certain date. The train noise, if you open the window is very loud. I suggest an ocean view so you can have a breeze. It was not close to any of the activities we wanted. The rooftop bar was very nice."

"Super hotel"

"Perfect room and location was brilliant. Breakfast was very good, and hotel clean. Only downside was when we arrived we were charged €150 for three people, we was told this was to cover incase anything was charged to the room from the restaurant or the bar. We had no intentions of doing this but still had to put this down as a deposit and it wasn’t listed in the fees when we booked so was an unexpected cost which wasn’t factored in. Yes it was returned upon checkout but took a chunk of budget out of the holiday spending which we didn’t factor in or cover to transfer extra over into euros from sterling."

"Breakfast was lovely. Location was central and the room was beautifully and thoughtfully decorated. "

"The hotel was very close to the airport. The room is very small and feels quite cramped. We travelled in April and there was no air con in the room. The room had a weird layout and was not very private. I wouldn’t travel to this hotel if you are travelling with a friend or not a close family member. The shower was fully on show. The bar area was quite nice and you had free coffee and snacks throughout the day. In the bar area there was a nice balcony to sit outside. "