Search Hotels in South Riverside, Jacksonville

"My boyfriend and I booked for our anniversary and the room was definitely not what we expected. The towels in the bathroom had rust stains on them. Only 2 decently cleaned towels. The sides on the shower were rusted and looked like it needed to be deep cleaned. We asked to be switched rooms initially due to us booking a beach view and we didn't get that. The receptionist was very nice, and did the best she could. However, going into the new room, it had the same view, but now on a lower floor, and way more smaller than our first room. Disappointed in the room, and didn't want to spend more time downstairs dealing with the room and the cleanliness as I mentioned it was our anniversary and time was already spent on this. As we had dinner reservations. More than likely, won't be coming back to this location and now hesitant to visit other Margaritaville locations. This location was highly recommended to us by my sister who frequently stays at your Orlando location ."

"Called owner for electricity outage problem and they never reply back."

"We usually love staying at Embassy suites however this location significantly let us down. Staff were not very helpful and check in process/reception took a very long time. Atmosphere was much more chaotic than we are used to with non-stop noise coming in through the walls into the room. "

"Staff were very friendly, breakfast was good and outdoor pool area was excellent "

"The privacy deadbolt didn’t work. The toilet never stopped running and had a rust stain down the back. A $25 fee is charged for a pet. I’m not sure what that goes toward. There is no refrigerator. Ice machine is not on the main floor."

"Great staff, beautiful view and beach, very good restaurant, clean and comfortable. A bit if a surprise but a great one!"

"The room was spacious and the staff was pleasant. The shower was gross. Stains on the wall, shower curtain and follow of the tub could use a deep clean. The bed frame made of wood needed touch up paint. Chips, missing paint, scratches….all could be remedied with a little tlc."

"First off, the staff was very rude. No one spoke English at all, and they all had attitudes the middle of the day. There’s nobody at the front desk when you scream and ring the bell. Nobody answers there is ice buckets in every room, but no ice machine horrible the worst place I have ever seen."

"The rooms were very clean"