Search Family-Friendly Hotels in Southend-on-Sea

"As a regular bi annual customer of this hotel for so many years. I was disappointed with the breakfast menu. My child is autistic. They remember where everything was. They did not enjoy at all. The cheese selection was gone. No fresh bread. Least selection of pastries. No fruits. What a disaster and disappointment. Moreover the three room cards which were given to us. They keep falling apart. Did not work with in 1/2 an hour of llcoming to room. Got then redone at reception. Yet again they fail to open the door with in two hours of redoing them. I m sooo much disappointed first time in ever staying history at this place. Not looking forward to book anytime soon. I will be looking into next door, Royal hotel to stay in. "

"Lovely room, comfortable. Welcoming staff and great facilities "

"No water to purchase, gym staff were rude, room was lovely, communal areas look tired "

"Ideal location and room configuration for our needs. Friendly staff and a quiet, relaxed setting."

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "

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"Excellent facilities, & a clean room. Fab breakfast with plenty to choose from. Looking forward to staying again soon!"

"Room was spotless and no complaints at all"

"The staff are cordial while so friendly. The room was great and the location can be beat by any other ones. "