Search Hotels Near Southlake Town Square, Dallas

"The staff were exceptional. Beginning with the valet, who reminded us to make sure we had our cell phones and chargers. He even asked when we would be leaving in the morning. Front desk clerks made comments about where we came from and engaged us in conversation. Made sure to point out the amenities of the hotel and asked us if we needed more information about the nearby stores and restaurants. Instead of just handing us our keys across the desk, the front desk clerk came around to hand us our keys face to face and wished us a pleasant stay. The room was clean and well appointed. Nice to have a wireless charging station at the bedside. The television had a note of Welcome and my name showing when we arrived. Nice personal touch. The bathroom was the least impressive part of the stay, but it was clean and well stocked. The shower was a little tricky to figure out, and one shower door kept opening on it's own. Pretty minor. When we went to leave in the morning, our car was waiting for us. No waiting for the valet to retrieve it. We thought this especially helpful, as we had a plane to catch. The hotel is beautiful. Vibrant colors in the common areas, a bar with a good variety of whiskey, and a pretty decent chocolate cake. We had the breakfast service in our room, and it arrived hot, at the time requested, and it tasted good. We will stay at this hotel, again, and we have already recommended it to our friends. It's conveniently located near DFW airport."

"Clean room, live music on Saturday's"

"Room was very spacious and lovely! "

"Great "

"Staff, clean room. Shuttle access"

"Check in was super quick. The room was beautiful. Only part of our stay that was any slight inconvenience was the front desk calling to ask about our parking being paid super early on checkout day. "

"This hotel is beautiful, has amazing staff, and is so clean and nice. Highly recommend!!"

"I want to give the biggest thank-you to Diana at Great Wolf Lodge Grapevine. She went above and beyond and completely turned what could have been a horrible experience into a positive one. Her calmness, professionalism, and patience reassured us the entire time. Not once did she show attitude — she smiled, she was kind, and she was genuinely helpful from beginning to end. My family has been going through an extremely rough year. Our son was recently diagnosed with cerebral ataxia, and my mother-in-law is battling cancer. Stress has been high, and this trip was supposed to give us a little break. Diana made that possible. Her compassion and thoroughness meant more than she could ever know. also to the night, Manager Dylan I believe that’s his name. It was 11 PM when we spoke with them on Saturday night that he was able to fix the issues given us a free complementary night for future visit. We truly hope managers and corporate see this and recognize what a gem they have on their team. Diana, and Dylan the manager at guest services thank you for making a hard season just a little bit brighter for our family. Your kindness made all the difference."

"Staff was helpful, room was clean and breakfast was good."