Hotel dekat Southpark Mall

"This place is awesome! The hotel is in a very safe location. It looks newer, updated and comfortable. The rooms are very comfortable and luxurious feeling. The bed was extremely comfortable. My only complaint is that I wish the breakfast went later than 9am as we just missed it by the time we made it to the lobby. We would definitely stay here again!"

"My bath room smelled like sewer gas. The shower was not that hot and poor water prevented"

"Floor all around the room was dirty and gross beds were the worst I’ve ever slept on. "

"L'odeur d'égout dans la.chanbre était très désagreable"

"The Staff was welcoming and friendly! The hotel is in a nice location with lots of places to get coffee and breakfast quickly if you didn't want to eat at the hotel. The room was clean and the kitchen in the room was so useful and nice. I would definitely stay there again with my family."

"Infested with ants in kitchen & Bathroom. Told front desk never sent someone up to look at . When having kitchens and people are cooking, housekeepers should do extra cleaning for that case."

"Some protein would be helpful Eggs, ham, bacon, sausage. "

"Room was clean. Nice staff. Loved the balcony "

"Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. "

"The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well."

"Old hotel. Elevator wasn’t working the whole 3 nights stay. We have to carry our luggages to the stairs to the third floor. The room was old, the front door locked but there’s a noticeable gap. The bathroom is so small. When a person is sitting in the commode and someone opens the door, it will hit the person sitting in the commode.parking is so difficult. Not a whole lot of options or choices on the breakfast buffet."

"Rooms were clean, staff was very friendly. We were too early checkout for breakfast but they still had coffee, juice, fruit and muffins for us. Drivers were quick and courtesy. "

"Loved it. Would definitely stay there again."

"Great experience especially for our first time in Cleveland."

"Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues."

"Only thing microwave wasn’t working "

"everything was nice"

"Propriety is rundown. Initial room had broken bathroom door, broken toilet sit. Moved to another room. No hot water two mornings of a three day stay. No response from clerk when I checked out."

"The pool wasn’t up and working at the moment Mann reason for the visit"