Southside hotel guide. Best Western hotel in Southside, Tennessee

"Kenny was great at the front desk. He gave us a new room after our first one smelled like some smoked a carton of cigarettes in it. Our second room was better but there was no hot water when I went to shower at 830pm and the shower needed to be cleaned there was someone elses hair on the shower wall. Overall hotel stay was just average. 3 out of 5 stars."

"Staff member was very helpful. Hot tub wasnt running and we got in late so didnt swim. Not sure property reflects the photos as well. Rooms are outdated and need refreshed. I didnt see bugs, as some other reviews mentioned, thankfully. Beds were actually really comfortable and clean. If they updated rooms, id recommend but wouldn't stay again. I also prefer rooms to be inside vs doors on outside."

"The front desk staff are polite and helpful. The room was clean and comfortable."

"Super nice hotel. Big rooms, very clean. Front desk ladies were very kind."

"The hotel was okay- big rooms, comfy beds, but some peeling paint in the bathroom and a little dirty in the bath as well. The big problem was that when we arrived they did not have our reservation booked through Hotels.com and this took over half an hour to sort out. That was painful at the end of a long day."

"breakfast food was fair"

"Pool was very cold and needed the deck cleaned. Staff was very friendly. "

"Clean spacious room. Free buffet breakfast couldn’t ask for anything more"

"Room was clean and bed was great. Breakfast was laking. Sausage was cold and only hot choice available minus toast and waffle maker. Only 1 juice available. Honey buns whete stale. Only apples available for fruits. Microwave sparked if you tryed to use it. Front desk attendant was always hiding unless you rang bell repeatedly. Elevator was questionable. Doors got stuck open at one point and had to use the stairs."