Search Hotels Near Southwest Branch Public Library, Hickory

"My family and I were in town for a funeral and stayed here a couple of nights. The hotel is currently undergoing renovation. I think we stayed on the renovated side. The room was spacious. The beds were a decent size and very comfortable. What really made our experience was the service received from the staff. Everyone we encountered was very polite, and welcoming. Don was exceptionally helpful, accommodating, and hospitable. He helped us out when our keys were malfunctioning, and ended up giving us an overview of the hotel. Letting us know about the area, and dining options. Don was very welcoming, helpful, & funny, and made us feel like family. The woman who checked us in, was also very helpful and provided dining recommendations. "

"I rated the cleanliness low because there was mold in our bathroom."

"Breakfast was good. Desk staff was friendly. Room was nice but had some issues. The AC unit was right by the bed so you either had to be hot or have air blowing right in your face all night. Toilet and tub was unusually small. You can't take a real bath with 5 inches of water. The housekeeping staff did bare minimum. Didn't empty bedroom trash or turn down the linens. Toiletries and coffee stuff were not replaced etc. Overall it was average. Not what I expected for the cost. "

"The room was very clean. The staff was very helpful and friendly. We were able to check in earlier than planned since the room was available. Breakfast was very good. They had plenty of hot and cold options. The area is safe and the parking was eady and safe"

"Place was a mess and we didn’t even sleep there. Lost our money. "

"The room was clean and staff friendly. We "

"nice location, safe and quiet"

"Staff was really excellent, but 2 items reminded me why this is $70/night. The TV is incredibly complicated to make function, even when a helpful staff member was driving the remote! Second, the breakfast: seriously, it’s coffee, orange juice (apple wasn’t working) a handful of mini-muffins and a half loaf of white bread. Such little effort was put into it, “free breakfast” should not be advertised at all. "

"The TV didn't work "