Hotel dekat Sozo Water Park

"Great customer service"

"Everything was so good"

"Beste service "

"The stay was good recommended to everyone one👍"

"Things I liked: Location of hotel; Mall Road. Quality of service (staff) was good; courteous staff. Room was clean. Airport pickup and drop service was efficient. Good WiFi connection in the room. TV: Many channels/choices. Weaknesses/Needed improvements: Room was not ready regarding water bottles; fruit tray, few bathroom items, etc. Dated/old furniture in the room; spots on chairs and sofa; needed thorough cleaning. Old carpet in the room; will require replacement. AC thermostat, not properly...

"Room furniture was old. Rooms need update"

"It was okay."

"excellent staff and service"

"Excellent customer service"

"Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered."

"What a mistake to stay there. Please stay away from this property...Horrible still having nightmares "

"The guest service was rude. They charge a deposit when you check in. The overall maintenance was not that great. Gym has only one compound machine. Swiming pool is okay."

"Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior."

"Nothing wrong with this hotel. Excellent buffet breakfasts, great staff, clean and good location. "

"I recently stayed at Four Seasons by Sheraton Lahore and had a pleasant overall experience. The staff were exceptionally professional, attentive, and made the stay comfortable from check-in to departure. Their service stood out as one of the highlights of the visit. The breakfast, while somewhat limited in variety, was well-prepared and enjoyable. Quality definitely made up for the smaller selection. The building itself is on the older side, but it is clearly well maintained, which reflects...

"Most rooms are in basement, mildew smell, window view are inside basement. Desk staff has no idea how to greet customer or represent property. Bathroom not in good condition, wire exposed. Door key wast not provided, had to ask for door key."