Sparkill hotel guide. Empire Hotel Group hotel in Sparkill, New York

"Housekeeping staff was great and did a good job everyday but the person we first met on arriving was rude. We understand rooms may not be available for early check in but the same can be conveyed in a kind manner. We reached early so they gave us access to a common guest washroom which was terribly dirty and started the trip on a bad note. "

"Great"

"The shower on had 1/2 of a shower door, and we did not have enough towels to soak up the water on the floor, but they did send us plenty more towels right away for the next 4 nights, and the elevators were absolutely the slowest I have ever seen in my life , it even came to the point that my wife and went up to 3 rd floor by escalators the walk the stairs to the 7 th Floor to catch one of the elevators that would stop there and only go up. I will say that all the employees there are absolutely excellent, helpful and courteous, everyone there were extremely helpfull ."

"Very clean room! They give cans of water when they clean your room which was a rice perk. Toiletries smelled very nice as well. "

"The property was extremely clean, friendly staff and amazing bedding! I’m always concerned about quality and it was such a surprise see how warm and clean this hotel was, so much so that I’m making it a point to look for more Hyatt properties to stay in! Location is fantastic too! Right off of the square and a few blocks from Broadway if you’re catching a show!"

"Micro rooms are clean and all you need in NYC. The sheets are a bit ruff; otherwise, all good."

"Complimentary Breakfast and meal funds very good. Bell Person Mr. Rafae Chaudhry extremely helpful and knowledgeable. Great location Friendly staff"

"The location was great, nice clean hotel wish it had a restaurant."

"There were a lot of mixed reviews i had read but we decided to give Paramount a shot. The location was great for all the craziness of Time Square which is what my teenagers wanted. Less than 2 blocks from the craziness. My teens were to go do some of their own adventuring while I went out. We had the bunk bed room and it was very basic, no tv or mini fridge. Mini fridge would have been helpful as we had leftovers that we just had to throw away. The building is old but that’s expected. It was like staying in a dorm room. It was cheap, all 4 of us had our own beds and we dont have any complaints for the location and price. I’ve definitely stayed in a lot worse. The hotel was pretty warm, the room was too warm even though the AC was running. My son actually ended up just sliding the whole window out haha and we slept like that and it was perfect. The lobby was pretty fun. The kids enjoyed listening to the live music. The water was hot, the beds were comfy enough, key cards needed for elevators so it was safe. Never felt unsafe while in NYC. We had a great time! We even ran into Daniel Radcliffe close by and saw the king of England. The whole time was a lot of fun. I would stay there again. Thanks Paramount. "