Search Hotels Near Speaking Rock Entertainment Center, El Paso

"Double charged me- room was smoky- bedroom furniture broken- pool disgusting- linnens dirty"

"Great location right off the highway many easy to find food 👍 I will definitely stay again if I was to go back to El Paso"

"Yes, parking and ac were perfect "

"First the man at the front desk said that my reservation was canceled by Expedia and to call Expedia. The phone numbers that I found for Expedia customer service were wrong, one was a company that does adult chat lines. Then the front desk said that the manager of the hotel canceled my reservation because they had issues with several of their rooms. I was NOT notified of this prior to my arrival. Then the front desk finds me a room which was disgusting, no pillow cases for the old worn stained pillows, one of the beds was not clean with hair on the sheets, all counters were dirty, and there was pink and gray/black MOLD on the door frame of the bathroom! I had no where else to go, all hotels were booked due to the BTS concert. The light outside of my room was not working so I didn’t feel safe opening my door or leaving my luggage in the room. I came for the BTS concert and all I could do was cry because I had no where else to go. It was a horrible experience and I am requesting a refund because it was not worthy of the $500 I paid for it. It was beyond disappointing. Please respond."

"I reserved a room ahead of time and got to the property to be told there was no rooms available. There was 9 other people there in the same situation!"

"We were there for a concert - staff was so great about it. Plenty of breakfast downstairs. Property is in nice area. Near shopping too!"

"Good job to all. Keep it up!"

"The suite was great. The staff was amazing and made the stay memorable!"

"We checked in around five and were asked to have a last-minute $100 cash deposit, despite already paying for the room which is kind of understandable with all the traffic going in and out of the motel. We were then greeted by a stuffy room, stained sheets, and blankets, a bathroom ceiling covered with black mold, and a fridge that was not cleaned out and contained old drinks from previous people."