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Ulasan untuk Holiday Inn Express Hotel & Suites Spring Hill, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Spring Hill, an IHG Hotel
3528 Commercial Way, Spring Hill, FL

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 545 dari 970 ulasan" "
Penilaian 8 - Bagus. 268 dari 970 ulasan" "
Penilaian 6 - Cukup Baik. 91 dari 970 ulasan" "
Penilaian 4 - Buruk. 33 dari 970 ulasan" "
Penilaian 2 - Sangat Buruk. 33 dari 970 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Brook

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Right on us 19 very convenient for travel
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Carole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is nice.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari RJC pada tanggal 13 Mei 2024
Hello Carole! Thank you for the 4/5! We're so glad you enjoyed your stay! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari RJC pada tanggal 22 Apr 2024
Hello Mark! Thank you for the 4/5! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Doug

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best lower cost hotel I've ever stayed at. Holiday Inn Express will be my first choice when I travel.
Menginap 2 malam pada bulan April 2024
Tanggapan dari RJC pada tanggal 4 Apr 2024
Hello Doug! Thanks for the 5 stars! We're so glad we're your first choice for hotels & that our hotel is the best :) We look forward to your next stay! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari RJC pada tanggal 18 Mar 2024
Hello David! Thanks for the 5 stars!! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
our room was by the back door at 10-11pm people were coming in and out and the door banging just kept us awake, we could not rest.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari RJC pada tanggal 18 Mar 2024
Hello Kevin! Thank you for the 4/5! We're so sorry you had such an unpleasant experience. Some people just have no hotel-manners! If that happens again, please call down to the front desk & we'll take care of it. We hope to see you again soon. Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Michael

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 25 Mar 2024
Hello Michael! Thank you for the 4 stars! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Kenneth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly and very accommodating. This and the nice living quarters set the tone for a wonderful nine day stay!
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hello Kenneth! Thank you for the great review! Our staff works hard to make every guest feel welcome & valued. We're so glad you had a wonderful stay & we look forward to your next one! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hello Diane! Thank you for the 5 stars! We're so glad you enjoyed your stay with us & we look forward to seeing you again! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Joan

Bepergian bersama teman
Staff were very friendly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hello Joan! Thanks for the 5 stars! Our staff works hard to make sure each guest feels welcome. We're looking forward to your next stay with us. Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Christopher

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hello Christopher! Thank you for the 8/10! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Dustin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 19 Feb 2024
Hello Dustin! Thanks for the 5 stars! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

BARBARA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hello BARBARA! Thank you for the 4/5! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The only thing i didnt like was. In the photos of the hotel, one of the pics shows a beach and water. There is neither and it was very disappointing.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 19 Feb 2024
Hello Barbara! Thank you for the 5 stars! We're so glad you enjoyed your stay even with the disappointment of no beach. I checked our official website & couldn't find any photos of a beach & water. It may have been on a review or 3rd party site where people can post pics of their stay. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Raul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 19 Feb 2024
Hello Raul! Thank you for the 10 stars! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

cara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Curtains shades were torn
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari RJC pada tanggal 19 Feb 2024
Hello cara! Thank you for the 4/5. I'm so sorry about the state of your shades! If you could email the hotel & let us know which room you were in, we'll take care of it. Anytime you have an issue with your room please inform the front desk & we'll see to it immediately. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Moses

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari RJC pada tanggal 5 Feb 2024
Hello Moses! Thanks so much for the 5 stars! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Bernie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari RJC pada tanggal 30 Jan 2024
Hello Bernie! Thank you for the 4/5! We look forward to your next stay with us. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Oneida

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Like it very much. Rooms very specious and clean. Breakfast area super cleans and food and variety was super
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari RJC pada tanggal 30 Jan 2024
Hello Oneida! Thank you for the great review! We're happy you enjoyed your stay so much. Take Care, Ryan Cornelius - General Manager.

6/10 Cukup Baik

Amanda

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
First room smelled like wet dog, second one smelled like someone was smoking in the room. The third room was decent. Pullout bed had hair all over it. Thankfully the staff at the front desk was wonderful and kind or we would have left. However, we will not stay at this hotel again in the future.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hello Amanda! Thank you for your review. I'm sorry you had so many issues during your stay. We strive to make sure every guest has an excellent experience, & we apologize that we fell short on yours. Take Care, Ryan Cornelius - General Manager.

2/10 Sangat Buruk

Denaya

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari RJC pada tanggal 4 Mar 2024
Hi Denaya! I'm so sorry you felt the need to give us a 1 star review. Without any details I can't address any issues you may have had. Feel free to contact me at the hotel with any concerns. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Joan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loved this hotel!
My stay was amazing! Loved my room! It was clean and comfortable bed! It was very nice. Microwave, keurig coffee maker, and refrigerator. Also, the complimentary lemonade in lobby was really good! Staff at front desk very polite and no problems with check in or check out!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari RJC pada tanggal 18 Jan 2024
Hello Joan! Thanks for the awesome review! Details are so helpful to other guests deciding on a place to stay. We're so glad you had an amazing stay & we look forward to your next visit with us. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari RJC pada tanggal 30 Jan 2024
Hello Chris! Thanks so much for the 5 stars! We're so glad you enjoyed your stay with us & look forward to seeing you again. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari RJC pada tanggal 2 Jan 2024
Hello! Thank you for the 10/10! We're so glad you enjoyed your stay! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Yazminda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari RJC pada tanggal 21 Des 2023
Hello Yazminda! Thank you for the 5/5! We're so glad your stay was excellent & we look forward to your next stay with us. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari RJC pada tanggal 21 Des 2023
Hello Richard! Thank you for the 10/10! Take Care, Ryan Cornelius - General Manager.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Filthy
Where do I start. Well here we go, my entry was propped open. When i had the front desk check it out. She said that it was due to a recent cleaning. Mind you, we checked in at 10am at night. Then after i entered the room it was clear that it had not been cleaned. The trash was full, the toilet was dirty and hair was left in the shower and sink. I would give a 0 if i could!!!
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Anne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
We never had hot water though they tried fixing it. The shower was lukewarm at best and there was very little water pressure
Menginap 1 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 4 Des 2023
Hello Anne! Thank you for the 4 stars. We're so sorry about your hot water! Sometimes these things happen & it's so annoying. We know it impacted your stay & we were very sorry we couldn't get it fixed while you were here. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Edwin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 4 Des 2023
Hello Edwin! Thanks for the 10/10! We appreciate the top marks! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Migdalia

Disukai: Kebersihan, staf & layanan
Anakarina, the staff woman that checked me in, was professional and friendly. The room is clean and comfortable. You get a lot of noice from Commercial Way/19, but it’s a convenient route.
Menginap 1 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 4 Des 2023
Hello Migdalia! Thank you for the 5 stars! We're so glad you enjoyed your stay & our convenient location. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 4 Des 2023
Hello Charles! Thank you for the 5 stars! We're so glad you enjoyed your stay with us. Take Care, Ryan Cornelius - General Manager.

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Staff not helpful
Not a good experience. Got a handicapped room without booking one. Worse: my room neighbors were super loud at the night and the front desk didn‘t stop nor did they offer any compensation.
Menginap 2 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 16 Nov 2023
David, I replied to your Google review. I am sorry you had such a rough stay with us. We do everything in our power - including removing disruptive guests after warning them - to keep it quiet for all our other guests. Sincerely, Ryan J Cornelius - General Manager

10/10 Sangat Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 19 Nov 2023
Hello Jeffrey! Thank you for the 5/5! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They room was very clean smelled amazing. The manager was very friendly and professional.
Menginap 1 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 19 Nov 2023
Hello Anonymous! Thank you for the 10 stars & your kind words! We're so glad you enjoyed our hotel & look forward to seeing you again. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Edward

Menginap 3 malam pada bulan November 2023
Tanggapan dari RJC pada tanggal 19 Nov 2023
Hello Edward! Thank you for the 10 stars! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 19 Nov 2023
Hello Julie! Thanks for the 10/10! We're so glad you enjoyed your stay! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Brian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 1 Nov 2023
Hello Brian! Thank you for taking the time to leave us 8/10. You didn't leave any details about your visit, but on your next visit I'm sure we can earn those last 2 stars. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Quick visit to Weekee Wachee
New, clean nice toiletries Friendly staff. Good breakfast. Ample safe parking
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 1 Nov 2023
Hello Joseph! Thanks for the 10/10! We're so glad you enjoyed your visit & look forward to your next one. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

ASSEF

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 19 Nov 2023
Hello ASSEF! Thanks for the 5 stars! We're glad you enjoyed your stay with us! Take Care, Ryan Cornelius - General Manager.

6/10 Cukup Baik

Marc, Pfungen

Disukai: Kebersihan, staf & layanan
Pool kalt und Gym sehr klein. Frühstück bescheiden, Pancake Maschine defekt. Strasse direkt am Hotel im Zimmer leider sehr gut hörbar. Nachts sehr störend. Betten unbequem. Personal sehr freundlich.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 19 Nov 2023
Hello Marc! Thank you for taking the time to leave us a review. We're sorry your stay was less than stellar. Since our pool is outdoors the temperature is dependent on the weather. We're sorry about the pancake machine, but we have lots of other options for breakfast. We're pleased that you enjoyed our staff. They work hard to make sure everyone has a nice stay. Take Care, Ryan Cornelius - General Manager.

6/10 Cukup Baik

Jennifer Leigh

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 16 Nov 2023
Hello Jennifer. Thank you for the rating. If you would please let us know what we can do next time to get a 5 star rating! Take Care, Ryan J Cornelius - General Manager

8/10 Bagus

Christopher

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 24 Okt 2023
Hello Christopher! Thank you for the 8/10. I wish you'd let us know why we didn't get the other 2! We hope you'll stay with us again so we can get that 10/10. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very nice and friendly people. love the place.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 24 Okt 2023
Hello Jessica! Thank you for the 5 stars & your kind words about our staff! Take Care, Ryan Cornelius - General Manager.

8/10 Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The shower was not very clean.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 24 Okt 2023
Hello Jeffrey! Thank you for your review. I'm so sorry to hear your shower was not up to our usual standards of cleanliness! If you ever have an issue, please inform our staff & we'll take care of it immediately. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and professional at check in.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 24 Okt 2023
Hello maria! Thank you for the 5/5! We're so glad you enjoyed your stay & look forward to seeing you again! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Stella

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 24 Okt 2023
Hello Stella! Thanks so much for the 10 stars! We're looking forward to your next visit. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Shana

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 1 Nov 2023
Hello Shana! Thanks so much for the 5/5! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Tom, St Johns

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RJC pada tanggal 1 Nov 2023
Hello Tom! Thank you for the 5 stars!! Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Ruth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was perfect room/shower was perfect no slippery!
Menginap 2 malam pada bulan September 2023
Tanggapan dari RJC pada tanggal 28 Sep 2023
Hello Ruth! Thank you for the 10/10! We're so happy you enjoyed your room & the shower. We're looking forward to your next stay with us. Take Care, Ryan Cornelius - General Manager.

10/10 Sangat Bagus

Tom, Little Rock

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very comfortable and excellent staff.
Menginap 1 malam pada bulan September 2023
Tanggapan dari RJC pada tanggal 28 Sep 2023
Hello Tom! Thanks for the 5/5! We're so glad you enjoyed your stay. Take Care, Ryan Cornelius - General Manager.