Hotel Empire Hotel Group di Springfield

"Elevators out of order."

"AC worked well, mattresses comfortable although sheets a bit stiff, large beautiful bathroom, everything very clean, storage room for luggage was much appreciated before and after check out, friendly staff too! "

"Worth the money"

"Great location and a really nice hotel. Staff were very friendly and happy to assist when needed. Will be staying here again on our next trip."

"My son and I had a wonderful stay at the Carnegie Hotel from Wednesday, May 27 to Saturday, May 30, while attending a performance at Carnegie Hall. All the staff were exceptionally kind, welcoming, and helpful throughout our visit. I would especially like to thank Elijah and Yolanda K for their outstanding service and warm hospitality, which made our stay very comfortable and memorable. At breakfast on May 28, I took one bite of a packaged bagel and discovered it had mold. I then checked the...

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "