Springfield hotel guide. Okura Hotels & Resorts hotel in Springfield, Massachusetts

"My room had some issues. It smelled like paint. The room door wouldnt lock. The bathroom and room door needed to be pushed really hard to latch close. The drain for the sink was stuck closed so i had to brush my teeth and wash my hands in the shower which made a huge mess. There were food crumbs and hair everywhere so it definitely wasnt cleaned well. We left early for those reason. "

"Front desk and house keeping team are the best!"

"Gym is really nice and has bit of everything. Pool and hot tub a nice plus too"

"Clean, quiet, comfortable beds"

"Looking forward to see the renovations "

"Breakfast is only instant oatmeal, nutri grain bar and coffee."

"Very clean and helpful staff"

"This is an excellent place to stay while in the Amherst/Hadley area. Convenient location, a friendly and welcoming team of staff, a complimentary breakfast (with some healthy options available) served every morning, a swimming pool, and plenty of space, both in the guest rooms as well as in the common areas of the lobby. I would definitely stay here again, and will recommend it to others."

"We received a warm welcome Waited just a few minutes for room to be ready Breakfast included with stay which is always a plus to get you on your way Enough parking for all"