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Ulasan untuk The White Hart Hotel

3 out of 5
The White Hart Hotel
23-25 Holywell Hill, St Albans, England

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 78 dari 250 ulasan" "
Penilaian 8 - Bagus. 103 dari 250 ulasan" "
Penilaian 6 - Cukup Baik. 36 dari 250 ulasan" "
Penilaian 4 - Buruk. 17 dari 250 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 250 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Christine

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Our room was on the top floor. The room was very tired, carpet stained, grout in bathroom was needing a good clean. Parking is free for residents but the car park is very tight. The staff were friendly. Pianist in the bar was very good.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Tony

Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

T

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Oliver

Traveler bisnis
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Jimmy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fourteenth century Inn, but very well converted. Shame they aren't allowed to put in a lift! Excellent base for exploring the town, about 100yds from cathedral and High Street. The staff were pleasant and helpful. Will definitely be going back!
Menginap 5 malam pada bulan Desember 2023

8/10 Bagus

Kevin

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Martin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The White Hart Team pada tanggal 21 Des 2023
Hi Martin, Thank you kindly for your review. We are glad to hear that you had enjoyed your stay with us, and would love to welcome you back to stay again in the future. Many thanks, The White Hart Team

2/10 Sangat Buruk

Chris

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Sanyu

Disukai: Staf & layanan, kondisi & fasilitas properti
Cozy nice place👌
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The White Hart Team pada tanggal 21 Des 2023
Hi Sanyu,Thank you for your review, We are glad to hear that you had enjoyed your time with us. Many thanks,The White Hart team

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great town centre hotel
A great town centre hotel with parking and fantastic breakfast - just across the road from the magnificent Cathedral
Menginap 2 malam pada bulan November 2023
Tanggapan dari The White Hart Team pada tanggal 21 Des 2023
Hi There,Thank you for your lovely feedback, We are so glad to hear that you had enjoyed your stay, and hope to welcome you back in the future. Best wishes,The White Hart Team

4/10 Buruk

Linda

Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

James

I have no idea what this hotel is like because they canceled my reservation the day before I was due to arrive.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Rogerio

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Gary

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Had a one night stay at the White Hart. The room was large and comfortable. The food was great. We had burgers that were excellent, freshly made with crunchy pit prop chips. We ate in the bar, but could have eaten in the restaurant. Parking at the rear or the property was ideal. Only a 5 minute walk into the town centre. Well worth considering if staying in St Albans.
Menginap 1 malam pada bulan November 2023
Tanggapan dari The White Hart Team pada tanggal 21 Des 2023
HI Gary,Thank you kindly for your review. We are so glad to hear that you had enjoyed your stay with us in addition to the food, parking and location. Many thanks,The White Hart Team

6/10 Cukup Baik

Margaret

Disukai: Staf & layanan
The hotel is 600 years old with all the querkiness that comes with an ancient property, uneven floors etc. The 4 poster bed was comfortable the towels fluffy the bathroom excelent. However the room was tired and could do with new carpet blinds and lampshades. However this would not stop us using it again
Menginap 2 malam pada bulan November 2023
Tanggapan dari The White Hart Team pada tanggal 21 Des 2023
HI Margaret, Thank you for your feedback, We are glad to hear that you had enjoyed your stay. Thank you also for your suggested improvements, we have looked into this and are currently making changes to these. We would love to welcome you to stay with us again in the future.Many thanks,The White Hart Team

10/10 Sangat Bagus

Edoardo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I think it's our 6th or 7th time in this hotel and every time is wonderful. The staff is really friendly and the room are clean and lovely. The hotel is amazing due to his Tudor heritage and everything around is reachable with only 5 mins walking. Definitely the hotel to stay if you visit St.Albans.
Menginap 1 malam pada bulan November 2023
Tanggapan dari The White Hart Team pada tanggal 21 Des 2023
HI Edoardo,Thank you for your feedback. We are glad to hear that you had enjoyed your stay with us, in addition to the staff and cleanliness of your room. We hope to welcome you to our hotel again in the future,Best wishes,The White Hart Team

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Cold room on a cold night.
Nice staff, dated place but comfy. Room was ice cold when I walked in and never really warmed up. The water took several minutes of running to get warm too. Mould around the shower and floor. Probably due to saving on the heating bill.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

PM

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
A stay in the past
The White Heart in St Albans is a step back in time. The Tudor building has low ceilings and wonky floors,but that is part of the fun. We had a great time
Menginap 3 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Charles

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really not a great place to stay
Very old very tired hotel broken bed dirty dusty room can’t even give this a 1 star review. Should of stayed in the travel lodge up the road cheaper with air con and less road noise
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Peter

Disukai: Staf & layanan, kondisi & fasilitas properti
Quirky and interesting hotel
Lovely old hotel, very quirky by todays standards. Place has real character and charm. Not ideal if you have mobility issues as most of the floors upstairs are not level due to age of building. Facilities in the room were good, tea and coffee, kettle, iron and ironing board present and working. Enjoyed our stay.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Sean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely old hotel. Quaint is probably a good description. If you are into 5 star luxury not for you. Beautiful old building with wonderful staff
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Mark

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Manjula

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Christine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Edoardo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's our 5th time at the hotel and we really love it. It's in amazing location, the staff is super friendly and the hotel itself beautiful. The bar is a little Jewell and we are definitely coming back.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Barry

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Alyson

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable overnight stay
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Ian

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Interesting, historical building
In an amazing centuries-old coaching inn. It is quirky and without a straight edge in the whole of the building and full of character and history. The uneven floors and narrow staircases are not easy for guests with mobility problems. The room and carpets could have done with a proper clean but a was fascinating place to stay.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

René

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is unique and full of character and very honest. Will stay again.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Matthew

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Samuel

Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Carolyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The receptionist was amazing - so polite, welcoming and friendly. Had a great stay. Definitely stay again.
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

David

Bepergian dalam rombongan
Disukai: Kebersihan
Very disappointing!
Had an issue parking my car on arrival, but managed to do so in the end. Room was small, power out of the shower was really weak, which was frustrating as needed a good shower especially as the room had no air con. Staffing level was inadequate, as breakfast in the morning was so slow, one girl on her own, and would not surprise me if she was also cooking the food! The food itself was just about edible, incapable of cooking fried eggs as they were served hard despite asking for runny eggs. A lot of people were frustrated and sympathy was with the young lady who was doing her best. When I checked out unbelievably I was checked out by the girl who was serving breakfast!!! The lady in the back office seemed incapable of working the payment card and called her to the reception. Neither I nor my friends in the group would consider staying in this hotel again.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Pat

Bepergian dalam rombongan
Good location
Comfortable stay. Hotel in need of refurbishment. Near good restaurants and shops and St Albans Abbey train station.
Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

Ann Marie

Bepergian bersama teman, Traveler bisnis
Very old building so you need to accept its limitations. Blackout curtains would definitely help rooms on the front.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Derek

Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Bruce

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Very basic.
The room was very basically furnished, tired and no thought of decoration. The service was respectful but insufficient staff.
Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

Howard

Bepergian bersama teman
Disukai: Staf & layanan
Room small and not well presented, bathroom not fot for purpse with only haf size basin and shower tiles, ceiling and grouting in need of renewal.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

June

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Lovely old pub. Unfortunately when booking in tha man wasn't very friendly didn't even say have a nice stay.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Desmond

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Noisy, shabby but definitely not chique
Bed was hard and uncomfortable. This was advertised as a"superior room" I'd hate to think what a standard room was like! The room was plain with no decoration or artwork, the floors and ceiling creaked with every movement by myself and others, the shower took over 5 minutes to warm up every morning, noises during the night including the creaking, noises outside and bins being moved at 5:30 on morning!!
Menginap 3 malam pada bulan Mei 2023

4/10 Buruk

Irene

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Very quirky with loads of history. Would not suit those with mobility issues. Typical old property upstairs with uneven floors and many steps. The room was spacious and comfortable and the breakfast excellent.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

peter

Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

john

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023