Cari Kastel di St. Charles

"I enjoyed my stay"

"Everything was very clean"

"Room was absolutely disgusting. Smelled like combination of wet dog and urine. Side chair was stained and dirty. Son had stepped on glass shard that was in carpet. We were stuck with this room as it was last one at a very late check in. They did move us the following day."

"Nice relaxing place"

"We were here for a wedding. Our room was very nice but my son’s bathroom was disgusting and not clean, they had to switch rooms and the only compensation they gave them was a food voucher. Not acceptable with blood and vomit not cleaned from previous guest. We expected more for this caliber of hotel."

"I was only put off for the staff refused family check in. Eventually she did but not until I had to make a seperate call to hotel. After that exchange staff changed stance and was helpful"

"The room was decent. The bed was great. The breakfast buffet was terrible. The waffle mix was sour and non-edible. The eggs were powdered (not a big deal) but were already burned. The biscuits were hard, and the gravy in the crock pot was also burned and looked old—most likely from the day before and inedible. Keep in mind this was at 6 AM when breakfast started. The coffee was extremely diluted. Overall unsat. Eat at your own risk."