Hotel Red Roof Inn di St. Charles

"Air conditioning not working Toilet leaking, told clerk at front desk, he told us: put a towel over the water Tv not working ( turn on and off by itself) No fridge, I asked for an iron, to borrow or I could rented, he told they didn’t have any. Terrible, not recommended."

"The bed was very comfortable and the room was okay - at least I felt safe. However, checking in was awkward because I arrived 20 minutes before check-in time and was told by someone at a kiosk that they needed to see if the room was ready and would call me. So I had to sit in my car and they never called me. So I had to go back in and find out. Normally, hotels will let you check-in a little early, since most people check out early too. There were no table lamps, so I had to get out of...

"Check in professional & pleasant, room renovated - this group is professional and improving property."