4/10 Buruk
Susan Marie
Bepergian bersama keluarga
1 Des 2025
Disukai: Kebersihan, kondisi & fasilitas properti
The resort workers hardly smiled and they did not treat my family member and I with the same respect that they treated other guests with. When asked for a small and simple task such as a refill for water at the buffet or another cup of coffee, the resort workers rolled their eyes and looked bothered. Yet, they had no issue doing this for other tourists who were staying at the resort. The workers would go around table to table asking how everything is, but never once bothered to do that for us. Despite the resort workers attitudes, we remained appreciative, always thanked them, and presented with a smile. We never gave anyone a hard time, but the attitudes at this resort did not change. We were fortunate to have maybe 2-3 workers that were kind though.
Ultimately, I was shocked by my experience here to say the least. I've traveled all over the world in the Caribbean, Europe, and United Kingdom and i never once had an experience with resort/hotel workers being so rude, like they were here.
Beautiful resort though, and beautiful island. It was peaceful and quiet. Just what I needed to unwind for 9 nights, despite my experience with their poor customer service. Food could be better, but they offered a different variety every night which was nice. Beaches were beautiful (some of them were non swimmable due to rocks though). The drinks were fantastic! My rating would be higher if the staff there were friendlier.
Susan Marie
Menginap 9 malam pada bulan November 2025
