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Ulasan untuk Hodges Bay Resort and Spa

4.5 out of 5
Hodges Bay Resort and Spa
Hodges Bay, St. John's, Saint John

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 91 dari 165 ulasan" "
Penilaian 8 - Bagus. 40 dari 165 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 165 ulasan" "
Penilaian 4 - Buruk. 5 dari 165 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 165 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent resort. Wonderful staff. Unique and contemporary features. Highlight: Prickly Pear Island.
Menginap 7 malam pada bulan April 2024
Tanggapan dari management pada tanggal 10 Mei 2024
We are happy to hear you enjoyed your stay with us. Thank you for the kind words

8/10 Bagus

Valencia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari management pada tanggal 11 Mei 2024
Thank you for giving us a good score we are happy to hear you enjoyed your stay with us

8/10 Bagus

Benjamin

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Theodora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very friendly, especially Morgan at the front reception.
Menginap 1 malam pada bulan April 2024
Tanggapan dari management pada tanggal 29 Apr 2024
Thankyou for the kind words regarding the staff. We are happy to hear you enjoyed your stay with us.

10/10 Sangat Bagus

Dominique

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari management pada tanggal 26 Apr 2024
Thank you for the nice score. We are happy to hear you enjoyed your stay with us.

6/10 Cukup Baik

Rachael E

Bepergian bersama teman
Disukai: Kebersihan
This was a very disappointing hotel. The food was mediocre and over priced, beach areas not maintained (including Prickly Pear Island which was shabby to say the least). The staff was a mix of wonderful and disinterested. The property has so much potential, but without options for great food and good customer service, I don’t see it having any repeat visitors. My most disappointing hotel experience to date.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 23 Apr 2024
Sorry to hear you did not enjoy your stay with us. Thank you for our feedback we will look at the maintenance issues you expressed and work on the food and customer service.

10/10 Sangat Bagus

Greg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful resort, amazing staff and very quiet. Exactly what we were looking for.
Menginap 7 malam pada bulan April 2024
Tanggapan dari management pada tanggal 23 Apr 2024
We are happy to hear you enjoyed your stay with us. Thank you for providing us with your feedback.

8/10 Bagus

Diana, Weston

Menginap 1 malam pada bulan April 2024
Tanggapan dari management pada tanggal 10 Mei 2024
Thank you for the nice score. Sorry we could not provide you with the service to get 5 out of 5 but we are happy to see you were happy with the stay.

10/10 Sangat Bagus

Joseph

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property. Very quiet and clean
Menginap 6 malam pada bulan April 2024
Tanggapan dari management pada tanggal 13 Apr 2024
Thank you for taking the time to provide us with your feedback and for the kind words. we are happy to hear you enjoyed your stay.

8/10 Bagus

Alexis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari management pada tanggal 13 Apr 2024
We are happy to see you gave us a nice score. Thank you for providing us with your feedback. Glad to hear you enjoined your stay with us.

10/10 Sangat Bagus

Zarir

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good clean and good service. Good food too.
Menginap 1 malam pada bulan April 2024
Tanggapan dari management pada tanggal 4 Apr 2024
Thank you for taking to time to provide feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Sangat Bagus

BARBARA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was amazing Beautiful resort
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 31 Mar 2024
Thank you for the kind words we are happy to hear you enjoyed your stay with us.

6/10 Cukup Baik

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
This place is probably amazing overall BUT we got in late and they took us straight to our room. We never got an overview of property, for instance that there was a tunnel that connects the lobby, gym etc to the rest of the property. We ordered room service and they took it the next day as expected but piled it in one spot and don’t clean it up for several days. We asked day after day for caffeinated coffee but would only bring decaf. Maybe not a big deal to some but for three days we drank decaf. Little details like the caulking in the bathroom looks like a 2 year old did it screams they are not concerned with the details. Went to the pool several times, one time after at least an hour one of the bartenders came by and asked if we needed anything. Ate at the restaurant a couple times, seemed like the waitstaff was pist at each other. Not impressed with the food. Ordered a side salad with ranch, they brought salad with like thousand island dressing, then when we told them it was supposed to be ranch they brought it back with a side of ranch. It had dressing on it already. Honestly my best description is it’s a 4 star resort run by 2 star employees. Sorry to be so critical we just assumed that for the price it was going to be top notch.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 29 Mar 2024
We are sorry to hear about the issues you experienced during your stay with us. We appreciate the feedback. We will look into the issues and deal with each one. Mistakes do happen but there is no excuse for the poor customer service.

8/10 Bagus

DAWN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
…
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 29 Mar 2024
We are happy to hear you enjoyed your stay with us.

4/10 Buruk

Jenna

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 14 Apr 2024
We are sorry to see the low score. We apologize that your stay was not as expected. Any feedback as to why you were unhappy with the stay is appreciated.

10/10 Sangat Bagus

Caroline, Brooklyn

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 27 Mar 2024
Glad to hear you enjoyed your stay with us. Thank you for the kind review.

10/10 Sangat Bagus

Juan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hodges Bay Resort has to be one of the best resorts I've ever been to. To start it off, I arrived with my baggage delayed and the staff at Hodges Bay welcomed us in such a positive way. We were already in not the best of moods and immediately sat us down gave us wet towels and champagne to relax. They checked us in, in less than 10 minutes and advised us to go get clothes from the town before it closes, since everything closes at 5pm. We did as they said and got clothes for a day. If it wasn't for them we would have not had anything to wear for the next day at our activity. After the first day I was in Antigua, I got sunburned pretty bad and went to the reception area to ask if they had aloe vera I can buy. Unfortunately they didn't have but one of the ladies (I can't remember her name, but she was incredibly friendly), was nice enough to go across the street and cut down some aloe so that I can put in on my body. I don't think I've ever had a hotel staff member do something like that for me. Overall the hotel is beautiful. The beach is nice, the food is spectacular and overall just such an aesthetic vibe. The best part is Prickly Pear Island, a private island that is only a 5 min boat ride from Hodges Bay. My partner and I spent the whole day there and it has to be one of the best experiences we've ever had. 10/10 resort.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 24 Mar 2024
We are happy to hear you enjoyed your stay with us. Thank you for the kind words

10/10 Sangat Bagus

Lynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A beautiful property with a kind staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 29 Mar 2024
Thank you for the feedback happy to hear you enjoyed your stay

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 19 Mar 2024
Thank you for nice score glad to hear you enjoyed your stay with us.

10/10 Sangat Bagus

Katelin M Quest

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 16 Mar 2024
We are happy to hear you enjoyed your stay with us. we look forward to seeing you again.

10/10 Sangat Bagus

Helen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very unusual hotel...beautiful architecture. Good food, and lovely ambience. Beautiful pool side area. The only draw back is the lack of beach...very small area...cannot go for beach walk, therefore.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 4 Mar 2024
Thank you for the kind words. We are happy to hear you enjoyed your stay.

10/10 Sangat Bagus

Kimberly

Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 25 Feb 2024
Thank you for the nice score. We are happy to hear you enjoyed your stay with us at Hodges Bay Resort.

10/10 Sangat Bagus

Lionel, Kingston 19

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed here as a cool down after carnival in Trinidad and it was a realllly really beautiful place with beautiful people. It did not disappoint at all, food was great and the staff was perfect. Ensure you go to Prickly Pear Island as it is free with your stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 22 Feb 2024
Thank you for the nice review of Hodges Bay. We are happy to hear you enjoyed your stay with us.

10/10 Sangat Bagus

Sherlon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing Resort. Wish there was more dining options
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 14 Feb 2024
Thank you for you feedback. Happy to hear you enjoyed your stay with us and you were still able to give a nice score.

10/10 Sangat Bagus

LENA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Staff were super friendly and nice! In particular, I loved Tango and his dance 💃 he spreads positive vibes all over the resort!
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 13 Feb 2024
thank you for the kind words. We are happy to hear you enjoyed your stay with us.

10/10 Sangat Bagus

alan

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Nice property , everyone was very helpful and so relaxing.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 13 Feb 2024
Glad you enjoyed your stay. Nice to hear staff was helpful.

6/10 Cukup Baik

Stewart

Traveler bisnis
Disukai: Fasilitas
Staff were nice and welcoming, rooms were nice but a lot of mosquitos in the rooms, I think this may be due to when the rooms are being cleaned to doors are left open. Food was nice but very expensive, I will stay again but will look fhe cost of the hotel did not represent the standard received.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari management pada tanggal 11 Feb 2024
Sorry to hear you were unhappy with your stay. We thank you for providing us with your feedback and will look into our menu pricing.

10/10 Sangat Bagus

Kristina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing staff, very attentive. The property and rooms were very clean. Staff was always on top of keeping everything clean and tidy, even daily shoveling of washed up seaweed! The kayaks and paddle boards are free and readily available. There’s a free boat that goes back and forth to Prickly Pear island which has a bar and restaurant attached to the resort. Food was amazing, we ordered almost everything on the menu and it was all delicious. Highly recommend and will be going back very soon!
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 8 Feb 2024
Thank you for providing your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again.

8/10 Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

6/10 Cukup Baik

Nadia

Bepergian bersama keluarga
Disukai: Staf & layanan
This was the second time we come to Hodges bay resort, first time was two years ago and was an amazing experience, this time not as much , we had a suite that is pretty old and needed renovation , bathroom had a broken toilet , missing shower parts, not enough towels even though the reservation is for 5 ppl. Bathroom door wasn’t closing right, , we had to request the room to be cleaned , staff was very nice though , hope that these comments will help improve the quality of the hotel for future residents
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for your comments We will work on the renovations and amenities in the rooms. Appreciate you feedback it helps us improve.

10/10 Sangat Bagus

Tanya, Weyburn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Absolutely loved our stay! Beautiful beaches and access to prickly pear was the best! Great spot for my husband who is a kite surfer! Highly recommend!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the kind words. We are happy that you enjoyed your stay with us.

10/10 Sangat Bagus

Andreas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Supernice place with the greatest staff and service!
Menginap 11 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for providing us with your feedback nice to hear the staff made the stay great.

10/10 Sangat Bagus

Noemi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Staff the staff the staff made All the difference.... its already beautiful and this is the icing on the cake. Great private island for swimming.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the kind words really happy to hear that the staff made the difference.

8/10 Bagus

Barbara

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice hotel beautiful property service a bit slow had a jacuzzi that was broken took staff long time and several complaints to rectify solution. Had to contact property multiple times for follow up on special services. Overall a good stay beautiful property and clean.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Sorry to hear about the issues you experienced. The Jacuzzi should have been functional during your stay.

6/10 Cukup Baik

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
If your looking for a more lively hotel this is not it, it is a very relaxing boutique type hotel with limited dining options, just 1 restaurant and no hotel store..the only reason I would ever go back to Hodges Bay is because of the staff..shout out to Ishmael at the front desk..it was my wife’s birthday and he went far and beyond decorating the room and making sure we had everything we need.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for providing us with your comments. Happy to hear the staff helped make the stay special.

6/10 Cukup Baik

Omer

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
First of all. We enjoyed the stay and for the most part enjoyed the food and the location (nice and quiet). The service however is significantly lacking for a resort of this level and the amount of money paid. We repeatedly had to ask for towels in the room and to get the room cleaned. despite the "cleaning" a large roach was left in the floor (which was there prior to cleaning). Food service from kitchen to location around the pool or beach was exceedingly slow with exception of "Mr. Tango" who was personally exceptional. We had no problems with the food, but dinner options are limited, although tasty. The room bathroom lights are dependent on the exhaust fan, so late at night if you need to visit the bathroom, you cannot do so without being in total darkness or turning on the loud exhaust fan. minimal outlets in the bathroom and not readily available in the rooms. Overall, we had a nice time and got what we wanted: beautiful beach, quiet beach, reasonable food and nice people. Just a few items lacking that would make it "great" compared to "average or in some ways below average" when staying at a hotel at this price level.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari management pada tanggal 31 Jan 2024
Very sorry to hear about the issues you experienced during your stay. We appreciate your feedback and will work on the service around the bar area and the cleaning.

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The property could be a 5 star, but it really needs some upgrades! Little things like the cushions on the lounge chairs were all stained and ripped - really bad! Also, there weren’t enough chairs on the beach and there was plenty of room for more. Most of the staff were extremely nice except for those that worked behind the bar at Prickly Pear. We had a number of issues with our suite (no hot water, AC broke, no towels, hair dryer broke, hot tub did not work correctly, moldy smell, curtains didn’t close, locks on doors did not work), but they were mostly addressed once brought to the staff’s attention. Buffet breakfast was pleasant, especially the made-to-order omelettes. Could not get a taxi to take us to dinner which was very surprising.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 2 Feb 2024
We are happy to hear the staff helped make things good. We are working on renovations now and will do better on checking the rooms before we rent them. Thank you for taking the time to provide us with your feedback.

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were amazing and you feel like they are there to pamper you. The resort is not busy like other large resorts so we loved feeling like it was our own private paradise.
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for your feedback happy to hear you enjoyed your stay with us

8/10 Bagus

barry a.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful oceanfront venue.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

8/10 Bagus

Ankit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good experience..
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

6/10 Cukup Baik

Jen

Disukai: Staf & layanan
Property could be amazing. Appears to only have select amenities open and available (one restaurant and one bar). Not enough beach chairs for everyone, they were all claimed before noon. Our room was horribly musky. We had the pullout bed booked for our daughter, when we pulled it out it had no bedding. We asked the front desk to make the pullout bed under and they never did. So we ended up sleeping 3 to one bed.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 2 Feb 2024
Thank you for providing us with your feedback. Sorry we did not get the bed set up for you. We will order more chairs to help with the demands on the beach. Again, we apologize the bed was not set up when requested.

10/10 Sangat Bagus

sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

6/10 Cukup Baik

Mbebowoh

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is great. Food is tooooo expensive and very little. Staff was great and helpful
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Sorry to hear you were not happy with the pricing of the food. We are happy to hear that the staff helped make the stay.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

6/10 Cukup Baik

Faizal

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 2 Feb 2024
We are sorry to hear you could not give us a 5 our of 5. We will try harder to improve. Any feedback detailing issues is greatly appreciated.

10/10 Sangat Bagus

Vijay

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

10/10 Sangat Bagus

Kavita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly and very hospitable
Menginap 5 malam pada bulan November 2023

8/10 Bagus

YIN

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
staffs are not provide any room services and forgot to tidy the room for a few days
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Travis

Menginap 2 malam pada bulan November 2023
Tanggapan dari management pada tanggal 31 Jan 2024
Thank you for the good score and review. Happy to hear you enjoyed your stay

8/10 Bagus

Vonnie

Menginap 4 malam pada bulan Agustus 2023