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Ulasan untuk Best Western St. Louis-Kirkwood Route 66

2.5 out of 5
Best Western St. Louis-Kirkwood Route 66
1200 S Kirkwood Road, Kirkwood, MO

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 624 dari 1008 ulasan" "
Penilaian 8 - Bagus. 238 dari 1008 ulasan" "
Penilaian 6 - Cukup Baik. 81 dari 1008 ulasan" "
Penilaian 4 - Buruk. 41 dari 1008 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 1008 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Lauren

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pictures made everything seem so much better than it actually was. And they upcharged me for having a pet when I specifically asked for a pet room on the website.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Jon

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
This was an ok stay, I won't say to avoid it but it want a fantastic stay. The breakfast was just ok and the lady who was attending made our kids feel unwelcome. The room has a strange smell to it and we struggled a little with the AC.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Carla

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice rooms. Wonderful dining option on site. Very clean and comfortable. Price reasonable. Breakfast good but many items not replenished even with 20 minutes remaining.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michael, Cape Coral

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Rapunzel

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Facility was run down and could use an overhaul. There was a cockroach in the bathroom and the attendee at the continental breakfast was very rude to the guests. Also ran out of food and coffee before the continental breakfast hours were over. The attendee was informed but did nothing about it. Also ran out of coffee .
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Daniel, The Villages

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front staff member was very polite and professional. There were two people ahead of me and they were handled in the same fashion.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 23 Mei 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our front staff member. Providing polite and professional service to all our guests is always our top priority, regardless of how busy it may be. We appreciate your feedback and look forward to welcoming you back again soon! Thomas Oberle AGM Best Western Kirkwood

8/10 Bagus

Amber

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and very clean. Staff was very friendly
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 23 Mei 2024
We're delighted to hear that you found our establishment nice and very clean! Maintaining a welcoming and hygienic environment is essential to us. Thank you for recognizing the efforts of our staff in providing friendly service. Your feedback means a lot to us, and we hope to have the pleasure of serving you again in the future! Thomas Oberle AGM Best Western Kirkwood

10/10 Sangat Bagus

Judith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was convenient and a nice place for me to wind down while .my husband was in the hospital
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 22 Mei 2024
We're glad to have been able to provide you with a comfortable and convenient place to stay during what must have been a challenging time for you. Your well-being and peace of mind are important to us, and we're honored that you chose our hotel as your refuge during this period. If there's anything else we can do to make your stay more comfortable or if you need any assistance, please don't hesitate to reach out. Wishing your husband a speedy recovery, and we hope to welcome you back under happier circumstances in the future. Thomas Oberle AGM Best Western kirkwood

10/10 Sangat Bagus

Michael

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy to get to and the person who checked me in was very polite, helpful and knowledgeable.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 20 Mei 2024
Thanks for the Great review!!! We look forward to seeing you again soon!!!! Thomas Oberle AGM Best Western Kirkwood

6/10 Cukup Baik

Alberta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Needs updating and better breakfast for the money. Coffee was bad.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 20 Mei 2024
Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your stay. Your comments about the need for updates and improvements to our breakfast offerings are duly noted, and we'll certainly take them into consideration as we strive to enhance the guest experience. We regret that the coffee did not meet your expectations and will explore ways to improve its quality. Your input is invaluable to us, and we hope to have the opportunity to exceed your expectations in the future. Thomas Oberle AGM Best Western Kirkwood

10/10 Sangat Bagus

Harvey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Daughter loved it
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 21 Mei 2024
Thank you so much for sharing your experience with us! We're delighted to hear that your daughter enjoyed her stay with us. Providing a positive and memorable experience for our guests, especially the little ones, is what we strive for. We hope to welcome you and your family back for another wonderful stay soon! Thomas Oberle AGM Best Western Kirkwood

8/10 Bagus

Stephanie

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk attendant, Tommy, was absolutely amazing. So friendly, so nice. If we needed anything, he was in it. The room wasn’t bad- we were in the first floor and had a patio that we could use for fresh air, which we needed. The room smelled a little musty but wasn’t anything terrible. Breakfast in the morning was good and offered lots of different options. There is a Chili’s restaurant attached to the hotel so you could walk upstairs and eat there if you wanted. There is also a bar attached. The location is great because you have several dining options within walking distance and there is a Walmart, Target, TJ Max, Homegoods and Lowe’s right there also. I would definitely book here again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 17 Mei 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Tommy provided exceptional service during your stay and that you enjoyed the amenities and convenience our hotel has to offer. It's fantastic to know that you found the breakfast options satisfying and that our location suited your needs perfectly. We appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit. Cheers to more great stays with us! Thomas Oberle AGM Best Western Kirkwood

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, plenty to do nearby
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 16 Mei 2024
Thanks for the good Review.... We look forward to seeingyou next time you're in town!!!! Thomas Oberle AGM Best western Kirkwood

6/10 Cukup Baik

Sirius, Anchorage

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
U need to make reservation to clean ur room everyday. Counter stuffs are nice!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 16 Mei 2024
Thanks for the good Review.... We look forward to seeingyou next time you're in town!!!! Thomas Oberle AGM Best western Kirkwood

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Electric Vehicle charging!! Thank for that and the fellow that checked us in was very nice and helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari tommy pada tanggal 16 Mei 2024
Thanks for the good Review.... We look forward to seeingyou next time you're in town!!!! Thomas Oberle AGM Best western Kirkwood

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always a great stay here!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 13 Mei 2024
Thanks for the great review!!!! We look forward seeing you next time you're in town!!!! Thomas Oberle AGM Best Western Kirkwood

10/10 Sangat Bagus

Lauren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 13 Mei 2024
Thanks for the great review!!!! We look forward seeing you next time you're in town!!!! Thomas Oberle AGM Best Western Kirkwood

6/10 Cukup Baik

Amanda

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Lots of stores and restaurants to choose from. The hotel seemed a bit rundown. The backdoor didn't work, parking was weird, grounds not well maintained. No outdoor seating, I was on ground floor and the carpet felt damp, I got up to find a centipede in the tub. When I arrived the place smelled like weed, maybe legal there, but I don't like it but was too tired to make a fuss. Wouldn't stay there again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 9 Mei 2024
We appreciate you taking the time to share your experience with us. We're glad to hear that you enjoyed the convenience of our location near stores and restaurants. However, we're truly sorry to learn that your stay did not meet your expectations.We apologize for the inconveniences you encountered with the condition of the hotel. Your feedback regarding the backdoor, parking, and maintenance of the grounds is valuable, and we will address these issues promptly to ensure a better experience for future guests.Regarding the odor you mentioned, we sincerely apologize for any discomfort this caused. We strive to provide a pleasant and welcoming environment for all our guests, and we regret that this aspect fell short during your stay.Please know that your feedback has been taken seriously, and we will work diligently to make necessary improvements. We hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thomas Oberle AGM Best Western Kirkwood

8/10 Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The price is good for what you get. The property is old, but again, the price is as expected.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 9 Mei 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found the price to be reasonable and in line with your expectations. While we understand that our property may be older, we strive to provide excellent value and comfort to all our guests.Your understanding of the property's condition in relation to the price is appreciated. We continuously work to maintain and improve our facilities to ensure a pleasant stay for our guests.If there's anything specific you feel we could enhance to further improve your experience, please don't hesitate to let us know. We value your input and hope to welcome you back for another enjoyable stay in the future. Thomas Oberle AGM Best Western Kirkwood

10/10 Sangat Bagus

Sue

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had to take our dog to the vet. They’re in Kirkwood, and it was very convenient to stay at the Best Western, which was very accommodating for our beloved pet.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tommy pada tanggal 8 Mei 2024
Thanks for the good review!!! We look forward to seeing you again soon!!! Thomas Oberle AGM Best Western Kirkwood

8/10 Bagus

Lauryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 8 Mei 2024
Thanks for the good review!!! We look forward to seeing you again soon!!! Thomas Oberle AGM Best Western Kirkwood

6/10 Cukup Baik

Gillian

Disukai: Kebersihan, staf & layanan
Lack of pet designated area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tommy pada tanggal 8 Mei 2024
We appreciate your feedback regarding the lack of a designated pet area at our hotel. Ensuring a comfortable and accommodating stay for all guests, including those traveling with pets, is important to us. We will certainly take your suggestion into consideration as we strive to continuously improve our amenities and services. Thank you for bringing this to our attention, and we hope to welcome you and your furry friend back soon. Thomas Oberle AGM Best Western Kirkwood

4/10 Buruk

darin

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
In very poor condition- wifi is abysmal and barely accommodates email. Rooms (we had two) smelled wet and unpleasant. Both bathrooms had drainage problems- sinks and tubs. Not sure how it has good ratings as we had two rooms for three days and got a good idea of what the place was like. Staff tried to be helpful but didn't seem to have enough help. Our checkin took 20 minutes as the person was away clearing a clogged drain and toilets (evident by the plunger and gear in his hands when he returned). He was quite nice but by then we had stood there a long time and there were 5 or more people behind us waiting for checking. Sheets had other people's hair in it as did the bathroom. It just isn't a welcoming place but ok for a night if you are in a pinch? Halls also smelled of weed and some sort of "air freshener" to cover it. It didn't bother me but my colleague found it bothered their sinuses. I actually preferred that smell to that of the wetness and mildew...
Tanggapan dari Tommy pada tanggal 7 Mei 2024
I'm sorry to hear about your disappointing experience at the hotel. It sounds like you encountered a multitude of issues that significantly impacted your stay. Poor Wi-Fi connectivity, unpleasant odors, drainage problems, and cleanliness issues are certainly not reflective of the quality and standards we strive to maintain.Your feedback regarding the check-in process and the staffing situation is duly noted. It's concerning to hear that our team seemed overwhelmed and unable to provide the level of service and attention our guests deserve.Rest assured, we take all guest feedback seriously and will be addressing these concerns with our management and staff to ensure improvements are made promptly. Your comfort and satisfaction are of utmost importance to us, and we sincerely apologize for falling short of your expectations.We hope you will give us another opportunity to provide you with the excellent experience you deserve should your travels bring you back to the area. If you would like to discuss your experience further or have any additional feedback, please feel free to reach out to our management team directly. Thank you for bringing these issues to our attention. Thomas Oberle AGM Besr Western Kirkwood

10/10 Sangat Bagus

Kristopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were clean and the included breakfast was good.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 2 Mei 2024
Thanks for the great review!! We look forward to seeing you next time you're in town!!! Thomas Oberle AGM Best Western Kirkwood

8/10 Bagus

Caireen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 7 Mei 2024
Thanks for the great review.. We look forward to seeing you again soon!!!! Thomas Oberle AGM Best Western Kirkwood

10/10 Sangat Bagus

Gary

Menginap 1 malam pada bulan April 2024
Tanggapan dari tommy pada tanggal 20 Mei 2024
Thanks for the Great review!!! We look forward to seeing you again soon!!!! Thomas Oberle AGM Best Western Kirkwood

8/10 Bagus

Edwin

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 2 Mei 2024
Thanks for the great review!! We look forward to seeing you next time you're in town!!! Thomas Oberle AGM Best Western Kirkwood

6/10 Cukup Baik

John

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The beds were the worst I've ever experienced. You could feel springs popping in your back whenever you moved in the bed. Both of the queen beds in our room were like this; flat and very uncomfortable.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 29 Apr 2024
We're truly sorry to hear about your discomfort during your stay. Your feedback is invaluable to us, and we apologize that the beds did not meet your expectations. Rest assured, we take your comments seriously and will address this issue promptly with our housekeeping and maintenance teams to ensure that all our guests enjoy a comfortable and restful stay. We appreciate your honesty and hope to have the opportunity to welcome you back for a much-improved experience in the future. Thomas Oberle AGM, Best Western Kirkwood

10/10 Sangat Bagus

karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 29 Apr 2024
Thanks for your great review.. We'll see you next time your're in town!!! Thomas Oberle AGM, Best Western Kirkwood

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is in a shopping mall right off the highway, it’s near family for me. Staff is super helpful and friendly, the cost is reasonable and the rooms are clean and comfortable
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room is very nice, clean, and comfy. However, the night staff was not very friendly or helpful. He told us that there was no hot water, but offered no solution. Next morning the water was barely running and ice cold. Manager did give points for another nights stay. Manager, Tommy was wonderful and kind about the whole thing, but no hot water should be stated before check in is completed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 26 Apr 2024
Thank you for taking the time to share your feedback with us. I'm glad to hear that you found the room to be nice, clean, and comfortable. However, I'm truly sorry to learn about the issues you experienced with our night staff and the hot water during your stay. Providing exceptional service and ensuring guest satisfaction are our top priorities, and it's disheartening to hear that we fell short in meeting your expectations in this regard. I apologize for the inconvenience you experienced during your stay. We value your feedback as it helps us improve our services and better meet the needs of our guests. If you decide to give us another chance, please don't hesitate to reach out to me directly, and I will personally ensure that your next stay with us exceeds your expectations.Warm regards,Tommy OberleAssistant General Manager

10/10 Sangat Bagus

George

Disukai: Kondisi & fasilitas properti
It worked as planned
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 29 Apr 2024
Thanks for your great review.. We'll see you next time your're in town!!! Thomas Oberle AGM, Best Western Kirkwood

6/10 Cukup Baik

LaMardra

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan
Staff could be better very rude!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 26 Apr 2024
Thank you for taking the time to provide feedback on your recent stay with us. I'm truly sorry to hear that you found our staff to be rude during your visit. Providing exceptional service and ensuring that our guests feel welcome and valued are our top priorities, and it's disheartening to learn that we fell short in meeting your expectations in this regard.We genuinely appreciate your feedback as it helps us identify areas for improvement and enhance the overall guest experience. If you decide to give us another chance, I assure you that we will do everything in our power to ensure that your next stay with us is nothing short of exceptional.If you would like to discuss your experience further or if there's anything else we can do to make amends, please don't hesitate to reach out to me directly. Your satisfaction is of the utmost importance to us, and we would welcome the opportunity to regain your trust and exceed your expectations in the future.Warm regards,Tommy OberleAssistant General Manager

10/10 Sangat Bagus

Santhosh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 29 Apr 2024
Thanks for your great review.. We'll see you next time your're in town!!! Thomas Oberle AGM, Best Western Kirkwood

10/10 Sangat Bagus

Gleiton, Overland park

Disukai: Kebersihan
.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 23 Apr 2024
Thanks for the great review!! Hope to see again soon!!Thomas OberleAGMBest Western Kirkwood

10/10 Sangat Bagus

smajil

Menginap 4 malam pada bulan April 2024
Tanggapan dari tommy pada tanggal 13 Mei 2024
Thanks for the great review!!!! We look forward seeing you next time you're in town!!!! Thomas Oberle AGM Best Western Kirkwood

4/10 Buruk

Ehrman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a nice hotel with no hot water
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
We sincerely apologize for the inconvenience you experienced during your stay regarding the hot water issue. Rest assured, we've addressed the matter with our team to ensure it doesn't recur. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.Tommy- AGM

10/10 Sangat Bagus

Tamara L.

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All of the staff we encountered were super friendly and helpful.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

10/10 Sangat Bagus

Judy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

4/10 Buruk

Rafael Sanchez

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Morning breakfast staff extremely rude. Terrible customer service.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
We're deeply sorry for the disappointing experience you had with our morning breakfast staff. Providing exceptional customer service is paramount to us, and we will address this issue immediately to ensure it does not recur. Your feedback is invaluable, and we sincerely apologize for any inconvenience caused.Tommy- AGM

8/10 Bagus

Tanja

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Das einzige was ich zu bemängeln habe ist der Wasserdruck in der Dusche. Und das Frühstück war auch nicht so üppig, für ein 3 Sterne Hotel!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for the good review!! We look forward to seeing you again!!Tommy- AGM

4/10 Buruk

Alejandra, Carpentersville

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nicole pada tanggal 19 Apr 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Bagus

BARBARA, Mentor

Convenient
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for the good review!!! We look forward to seeing you again!!Tommy-AGM

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for the 5 stars!!! We look forward to seeing you again soon!!!Tommy- AGM

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
No hot shower water on 5th floor.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
We're truly sorry for the inconvenience you faced with the lack of hot water on the 5th floor. Rest assured, we're swiftly addressing this issue to ensure it doesn't happen again. Your feedback is invaluable, and we appreciate your patience and understanding.Tommy-AGM

10/10 Sangat Bagus

JoAnne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Needed to extend my stay from 7 nights to 18, and the staff was very helpful & accommodating. The only irritating thing for me was the television! Finding channels & navigating to them was far from intuitive. I was told to refer to a laminated channel guide that was not in my room, staff member looked & concurred. Luckily I had my laptop & HDMI cable. My Roku stick would have been even more useful!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jarrel Royal- General Manager pada tanggal 15 Apr 2024
Thank you so much for your feedback and I'm so sorry about the frustration with your television. I hope you stay with us next time you are in the area!

10/10 Sangat Bagus

JoAnne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff attentive & very helpful
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Jarrel Royal- General Manager pada tanggal 15 Apr 2024
Thank you so much for your feedback and I'm so glad you had a great stay. I hope you stay with us next time you are in town!

10/10 Sangat Bagus

Shaniece

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
RECOMMEND
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tommy pada tanggal 21 Apr 2024
Thanks for you positive review!!! We look forward to seeing you again soon!!Tommy- AGM

10/10 Sangat Bagus

Jeffrey, Columbia

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jarrel Royal- General Manager pada tanggal 15 Apr 2024
Thank you so much for your feedback and I hope you stay with us again next time you are in the area!