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Ulasan untuk Relax Inn Saint Charles

2 out of 5
Relax Inn Saint Charles
3800 Harry S Truman Blvd, St. Charles, MO

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 94 dari 612 ulasan" "
Penilaian 8 - Bagus. 167 dari 612 ulasan" "
Penilaian 6 - Cukup Baik. 137 dari 612 ulasan" "
Penilaian 4 - Buruk. 102 dari 612 ulasan" "
Penilaian 2 - Sangat Buruk. 112 dari 612 ulasan" "

6,6/10

Kebersihan

7,0/10

Staf & layanan

5,8/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Christopher

Disukai: Staf & layanan, kondisi & fasilitas properti
Not the worst place to stay.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

angie

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The whole room was just grimy. Tv was broken, curtain hanging partially off window. Everything nasty.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

WENDY, Warner Robins

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The bathtub was dirty. There were 3 burgers left in the microwave from a previous customer. Police came around 11pm.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Wendy

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas
We arrived in the late afternoon (totally daylight) and the lobby was closed. Had to walk up to the "night" window and handle the transaction through an opening under the window. The person checking me in wasn't very friendly, didn't offer any helpful information as to location of room or wifi connection. That evening I searched for a wifi connection, but could not find one. In the morning (after 8am) I went to the office to ask about wifi, was given the name, but non of my devices found it while int he room. I took my tablet outside and stood close to the office and the connection finally showed up. Got my tablet connected, but by the time I got back to the room, it was no longer connected. So the wifi connection there really stunk! There was no coffee maker in the room and because the lobby was closed our whole visit we had to go to a gas station to get coffee. The room looked as though it hadn't been dusted in months. Thankfully, the shower, toilet, sink, and beds were clean.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Oscar, Troy

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
this hotel was full of cockroaches, spyders and huge stink bugs. after we complained and we were switching room toom finally thwy gaves a roomthat we onlu fou an spider in the bed
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Deborah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was ok for one night. Room was clean and comfortable. We will probably stay again.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Amber

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was pleasantly surprised by this property. I travel ALLOT and mostly hotels but this little motel was clean and well taken care of. Staff was also aware and attentive. Clean and a very convenient location by the highway.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Jennifer

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Tv would not work. Ac unit was broken. Front desk came to fix but inconveniences of waiting
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Justin

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I made reservations for this hotel 2 days in advance. I checked in my first night no problem. The next day 2 guys come walking in my room while I’m in the bathroom. Told this was my room, they left. 5 mins later the hotel manager comes to the room, asking to see my itinerary, I show it to him. About 30 mins later he comes back telling me I wasn’t on his list for the hotel and I needed to leave. I told him I wasn’t going anywhere, I paid for this hotel room for 3 days, I once again showed him the itinerary, once again tells me I wasn’t on his list. Asked who let me in the room, I didn’t know his name but he had no problem putting me up in the room. He told me I needed to leave. I refused. He said he would give me the first night I stayed for free, and I needdd to leave by 3pm it was 2:50pm. I again refused!! He told again I wasn’t on his hotel itinerary. I told him it wasn’t my problem I have my itinerary showing I paid. He said to leave or he was calling authorities. I didn’t want conflict so I left. I called Expedia and they refunded me my money. I just didn’t like how the hotel manager handled the situation, very unprofessional and had no care in the world!! Maybe others will have a better experience than I did!! But I will not be staying there again!!
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Lucille

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
older motel needs upgrading, like painting room doors. Staff members were friendly and the room was clean and ready. There were many restaurants over the overpass from I-70 West to find something to eat.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Kiersten

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Kiersten

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very cute & cozy in a tucked away area that’s still close to everything :)
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Donovan

Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Krysteena

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Needs improvement
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Dawson

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Leda

Nice size room. Relatively clean. Shower had a drip and bathroom light didn't work.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Kiersten

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Steven

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very attentive.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Zachary

Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Kyle

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was at best old, at worst broken, and filthy on average. Last remodel was in the 90s, and the walls likely not cleaned since.
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Donna

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Housekeeping is horrible, drug paraphernalia left in room, trash in drawers, liquid splattered and left in walls
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Evelyn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
NIGHTMARE ROOM
It was filthy Holes in door Gang graffiti in room NIGHTMARE!!
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

William

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Maurice

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Paul

Disukai: Fasilitas
It's was nice
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

4/10 Buruk

elizabeth

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

4/10 Buruk

Sarah

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Why hotel is old and not comfortable bed and is expensive for nothing
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Alfredo

Menginap 1 malam pada bulan November 2023

4/10 Buruk

Jason

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Spend $20 more and go somewhere else
Very old, no landline, no wifi, tubs are like an RV tub, door didn’t latch without body checking. Smells old.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Gloria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had a very wonderful experience there. I definitely will be back. I come to St. Louis often and I will be staying there.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Gordon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Frequent Traveler
The motel is very old, it was clean very noisy in the are probably wont stay here again.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jeanette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Gemela

Disukai: Staf & layanan
Safe quiet
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Aleksandrs

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
It served it's purpose as a cheap motel, but the room had a strong cig smoke smell
Menginap 3 malam pada bulan September 2023

6/10 Cukup Baik

Gemela

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
First room sheets was dirty also carpet hadn’t been vacuum 2 room tub was full of hair and the side of the bed had dirty spot and a big red spot
Menginap 1 malam pada bulan September 2023

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a good place to stay if all you need is a place to sleep
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Erin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay away
The room was filthy. Upon check in, the gentleman working the counter was not friendly. I asked for recommendations on a place to go eat, I was told to just drive, I’ll find something. I am not from the area and would have liked a little more guidance. The location itself is close to Main St and outlet malls.
Inside of a drawer
They put this in the door
Menginap 2 malam pada bulan September 2023

4/10 Buruk

cindy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's dirty. Old and unkept
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Clarissa

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
evil people
Check in lady gave me an smoking room when I booked an non smoking room. she had the rudest attitude, cursed me out and threw the keys to me. accused me of smoking in an room, stated it was note in file but couldnt say an date, time or report number. the room toilet overflooded, bathroom tube wouldnt drain. informed morning checking in lady of last night incident and was giving key to new room for complimatary stay and later the day the new front desk guy when i asked him for towels cause there was no towels in the room, kicks us out of the hotel saying Angie the front desk lady never informed them of the stay. My character was dafamated and i ended up having to pay for an room i didnt reserve and got no compesation just more bad treatment. i shall be filing an federal tort claim against hotel. police was treathen agaisnt me for no good reason just as a way for the hotel to not have to explain their bad decision as far as customer service
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Daniel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Anyone who has read my reviews knows my biggest pet peeve is water pressure in the shower. The water pressure here was adequate, although I will say that the shower head was a little low for my taste. I am 5'10" and it was hitting me in the back of the head. I would have to be someone taller trying to take a shower. My one knock on this hotel was that the wi-fi was pretty bad.

2/10 Sangat Buruk

Ken

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Chris

Roadside motel that was clean. I was able to sleep through the night without difficulty. This was a good value for price.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan
Price was good for a single person.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

William, Murphysboro

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
This property is shabby looking for the price charged. I stayed at an Extended Stay hotel in the area for the same price and the hotel was excellent.
Menginap 1 malam pada bulan September 2023