"We have stayed in this hotel many times and have been very happy with everything, however, we were disappointed this time.
I will begin with the positive though, the staff was amazing, as usual. Especially the young man working the counter, he was so nice and helpful! The property looks good, an overall clean.
It seems they have started remodeling the rooms for a more modern look, but less amenities in the room. Either that or our room was maybe meant for pets. There was no carpet, which I can understand on a cleanliness level, so maybe that's good, but not cozy. There was no closet, now they have these pegs sticking out from the redesigned TV armour/ cabinet to hang items, and no where to put your luggage, separate from the window seat area or in the bed. The bathroom was the same issue. Now there is a fancy lit mirror, and modern looking sink with one open shelf below, but no where to place your toiletries. You only have the space around the edge of the sink or on the toilet lid.
Our shower had no water pressure, the AC was not at its coldest, and they have downgraded to the most basic cable, so not many options for a decent movie or show in the evening time when getting ready for bed or are just taking a break between outings. The breakfast has also changed. They used to offer omelette wraps, this was a nice, hot, grab and go breakfast, and is now fake (powdered) scrambled eggs.
They no longer offer the evening chips & cheese, only fresh baked cookies.
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