Thank you for the great review. I will be sure to let the team members know. We hope you will stay with us again in the future.

So funny, we had a guest come stay with us from the Marriott due to their cleanliness of their room was not to par. We pride ourselves on cleanliness and we wish we were 100% all the time, the reality is that we are not, my apologies that we failed you, I am sure if you would have moved rooms you would not have found a pattern.

Dear Brigid, Thank you for taking the time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater hotel. Thank you for the five out review. We do strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future.

Dear Mike, Thank you for taking the time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater hotel. We do strive to make each stay as comfortable and pleasant as possible. I am delighted you found your room clean and quiet to your satisfaction. We do look forward to having you stay at our hotel in the future.

Dear Debby, Thank you for taking the time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater hotel. Thank you for the five out review. We do strive to make each stay as comfortable and pleasant as possible.We are delighted you found Judy friendly and helpful. I am also happy you found her very nice and felt welcome. We do look forward to having you stay at our hotel in the future.

Dear Jason, Thank you for taking time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater. Thank you for the five out of five review. We do strive to make each stay as comfortable and pleasant as possible. I do look forward to having you stay at our hotel in the future.

Dear: LynnThank you for taking the time to tell us your experience at the Holiday Inn St. Petersburg N Clearwater. We do strive to make each stay as comfortable and pleasant as possible. I am delighted you found the staff amazing, pleasant and helpful. We do look forward to having you stay at our hotel in the future.

Dear Valued Guest, Thank you for taking the time to tell us your experience at the Holiday Inn St. Petersburg N Clearwater. We do strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future.

Dear: Valued Guest, Thank you for taking the time to tell us your experience at the Holiday Inn St. Petersburg Clearwater. I do apologize that we did not meet your expectations. In a full service hotel, a in dining experience is a standard as many travelers like to sit down and enjoy a hot fresh cooked meal by a chef and have a table side service. We hope that you will give us another chance that your unsatisfied stay will be an exception.

Dear Gregory, I happy your were satisfied with your stay. We do strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future.

Dear Jeffrey, Thank you for the five out of five review. We are delighted that we have meet your expectations. We do look forward to having you stay at our hotel in the future.

Dear Krista, Thank you for the five out of five review. We are delight you had an enjoyable experience at The Holiday Inn St. Petersburg N Clearwater. We do look forward to having you stay at our hotel in the future.

Dear Jay, Thank you for the four out of five review. I am happy you enjoyed your stay at our hotel. We do look forward to having you stay at our hotel in the future.

Dear Sheila, Thank you for taking the time to tell us your experience at The Holiday Inn St. Petersburg N Clearwater. We do strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future.

Dear Valued Guest, Thank you for taking the time to let us know your experience at the Holiday Inn St. Petersburg -N- Clearwater. We do strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future. Sincerely, Ava

Dear: Valued Guest, I do apologize we did not meet your expectations. We would have been happy to room move you. We are not under construction. We are painting the building and cleaning our windows for a better experience. We do hope that you give us the opportunity to serve you again in the future to show you that your unsatisfactory stay was an exception. Sincerely, Ava

Ashlee, We are happy you enjoyed your stay with us! hope you visit us again in the future.

Dear Valued Guest, We are delighted your room was clean and comfortable to your satisfaction. I am also happy you found the staff friendly. We do look forward to having you stay at our hotel in the future.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Holiday Inn St. Petersburg, FL. I am happy you found your room clean to your satisfaction and the staff was friendly. We do look forward to having you stay at our hotel in the future.

Rebecca thank you for the review. I believe that was Li that checked you in. I will share your nice words. Thank you and hope to see you again.

Thank you for the 5 of 5 Elizabeth. So happy you found the staff helpful and friendly.

Thank you, Stephanie, we are currently under a soft renovation to improve our guest experience.

Thank you Morgan for the 5 of 5. thank you for the review.

Thank you for your review, Eric. Any reason we did not get a 10 of 10 from you?

Isphara, Thank you for the 5 out of 5

Jared, We appreciate the positive review.

Thank you Richard for the 5 of 5. Hope you stay with us again in the future.

Aaron my apologies. With an unexpected flight cancel and many guests showing up at once wanting to check into a room and the hotel at the mercy trying to assist all guests, but everyone expecting the airlines to cover the cost was what caused the process to appear messy. The hotel had no communication from the airline to assist the guests. I need to follow up on the shuttle. Thank you so much for your feedback. We wished we could have controlled the barking pet, it appeared the owner was not locatable to address. I wanted you to know that we heard you.....We hope you consider us again in the future.

Dear Anonymous, thank you for your feedback. Can you please give me a room number to follow up on and address the issues. Thank you.

Thank you Matthew for your words. We are working on updating the hotel. Did you report the shower issues to the front desk so we can send maintenance immediately to correct the issue- probably just a simple shower head replacement to correct the 'dance'. Housekeeping is every 3 day of stay unless requested for a greener stay and safety of the guest and staff. Greener stays earn 500 reward points. This program is clearly outlined in your welcome letter and in your key packet. Just a reminder a call to the front desk for daily service could have been granted upon request. We apologize for the inconvenience you had during your stay and hope that in the future a better stay will be imminent.

Thank you so much Susan we appreciate the kind words and will share with our staff. One correction we are not an Express we are a full service hotel.

Bonnie, Thank you for the 5 of 5! Please visit us again when in the area.

Thank you, Danielle, for the 5 of 5! Hope you consider us again when visiting the area.

Dear valued guest, We do apologize that we did meet your expectations. We do strive to make each stay as pleasant and comfortable as possible. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you give us another chance by staying with us again to show you that your unsatisfactory stay was an exception.

Dear Valued Guest, Thank you for your eight out ten review. We are delighted that you enjoyed your stay. We do look forward to having you stay at our hotel in the future.

Dear valued guest, Thank you for your five out of five review. We are happy you found property amazing and our staff amazing. We will address your positive feed back to the staff. We do look forward to having you stay at our hotel in the future.

Nick, what would have made you score us a 10 out of 10?Thank you for rating us, we strive to improve our guest service. We rely on guests to provide value feedback. thank you

Dear Valued Guest, Thank your for your ten out of ten review. We do greatly appreciate that. We are delighted you found your room clean and the staff was friendly and helpful. We do look foreword to having you stay in the future.

Dear valued guest, I am delighted you found your stay a good experience. We appreciate the five out of five reveiw. Thank you. We do look forward to having you stay at our hotel in the future.

Dear Valued Guest, Thank you for your five out of five review. We are delighted you found our staff friendly. We do strive in making each stay as pleasant as possible. Sincerely, Ava

Dear Valued Guest, I am glad you found your stay satisfactory. Thank you for taking the time to review our hotel. We do look forward to having you stay at our hotel in the future.

Dear Valued Guest. Thank you for the four out of five review. We do strive in excellent customer service to make your stay a good experience. We do look forward to having you stay at our hotel in the future.

Luis, it appears that you grabbed a business card that had something on it. Our apologies. We should check these regularly in case other guests pick them up and put them back as it appears that may have happened. Thank you for bringing it to our attention.

Thank you for being a Valued Guest. We do greatly appreciate the 5 out of 5 review. Thank you. We do strive in keeping our property clean for a good experience. We do look forward to having you stay at our hotel in the future. Sincerely, Ava Guest Services Manager

Thank you for being a Valued Guest. Thank you for taking the time to provide your feedback. We do greatly appreciate your four out of five review. We do look forward to having you stay at our hotel in the future. Sincerely Ava Guest Services Manager

Thank you for taking the time to provide your feedback. Your feedback is very important to the hotel. We do apologize we did not meet your expectations. We do strive to make each day as pleasant and comfortable as possible, and we will use your comments to address these concerns to maintenance for a better experience. We do look forward to seeing you in the future. Sincerely, AvaGuest Services Manager

WOO HOO thank you Tatiana for a 5 out of 5. We appreciate your feedback on our service.

Michael, we appreciate your feedback. We are disappointed that you scored us a 2 out of 10. We would like to know what we could have done better.

Hi Chuck- we apologize about cancelling your reservation due to the approaching Hurricane. We did notify everyone that had a valid phone number and the hotel followed procedure by contacting the 3rd party reservation companies to follow up with all the guests. We were under a MANDATORY evacuation as we are in a flood zone. We would lose power, and the hotel would flood, and the elevators would not be working- you would not be happy as we would have no way of providing air condition, lighting, nor food. You would not be able to get to the lobby unless you walked down the stairs and outside in the storm. I apologize that the Governor. took your safety into consideration when making it mandatory that we close the hotel.

Kelly, thank you for providing a review. I would like to know why you only gave us a 1 out of 5?