2/10 Sangat Buruk
Kelsey
Bepergian bersama keluarga
12 Apr 2026
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property is under construction. Our room was disgusting we had to wash our feet immediately after getting out of the shower because the floors made our feet so dirty immediately. There was red sauce like dried splats all over the floors and on the wall, dried boogers or something on the head board, the couch was torn up, some hook was broke in half on the wall. The WiFi wasn’t working or connecting to anything, the tv wasn’t connected to internet to allow you to watch Netflix. The microwave in the room didn’t work. The key pad to get into the room was broken so our keys didn’t work and had to keep calling the “engineers” to help us so it took us an extra hour to check in after getting our keys running around the hotel trying to get new keys, talk to front desk, get engineers to get us in. We kept calling front desk for help and no one would answer. All of this isn’t the worst thing in the world and I am certainly no Karen but when you charge a $40 a night “resort” fee when half the amenities aren’t working and general cleanliness is ignored it’s pretty ridiculous. Thankfully they refunded us the $200 resort fee after complaining during checkout but just unfortunate for how much we paid for this vacation. We stayed here last year and it was great we absolutely love it but we stayed on the Sirata side. When booking we saw The st Pete shores side was cheaper but had same amenities so we thought since the Sirata was great we thought it’d be fine. It became clear they are v diff
Kelsey
Menginap 5 malam pada bulan April 2026
