Hotels near Manhasset Station, Manhasset

"My husband I and our daughter booked this hotel online to go see the NY Islanders the weekend of April 11th and 12th We chose this hotel due to it being close to the arena and stating online it’s a 13 minute walk. Upon arriving to the hotel it looks nothing like the pictures and it is not really safe to walk to the arena unless you want to cross highways, etc. Upon arriving, the clerk at the desk would not even acknowledge us. She was on a facetime or a phone call on speaker because she continued her conversation with this person the entire time. I said we are checking in. The response I got was ID. Then waiting for minutes while she continued her conversation. Then asked you have a car – fill this out this card. Then hands us a room key with the number. The entire time she is in a full blown conversation. Upon entering the room, the smell of cigarette smoke was terrible. We booked a non smoking room but you can tell that the smoke smell was embedded in the room. It was so bad we knew there was no way we could stay 2 nights. My husband went to front desk to ask if we could cancel the room for Sunday night. We were denied any refund. After going to dinner there a male clerk sprayed the room for us but it did nothing. We got up the next day and left as soon as we could drove home 3 hours after the night game and took showers as the smell was in our hair, etc. The next day I had to wash everything in the suitcases and air them out!"

"The parking is very expensive "

"Ants all over the room "

"My two night stay was great! The room was clean and very large. The staff were very friendly and helpful!"

"Clean room, polite hospitable staff"

"Room was very clean but in disrepair, sink was undermount and was falling away, the dresser drawers were broken. The fire alarms went off one night and there was no direction or explanation from the staff. The breakfast was very good with many options."

"Excellent place to stay. The experience from the beginning to the end is phenomenal. The front desk welcomes you as if you were family from the moment you walk in and goes above and beyond to accommodate creating a wonderful customer experience. I have stayed at this location many times and going forward will do as well."

"It’s a nice very clean and quiet"

"Yes"