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Ulasan untuk Hampton Inn & Suites Stephenville

2.5 out of 5
Hampton Inn & Suites Stephenville
910 S Harbin Dr, Stephenville, TX

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 324 dari 649 ulasan" "
Penilaian 8 - Bagus. 184 dari 649 ulasan" "
Penilaian 6 - Cukup Baik. 64 dari 649 ulasan" "
Penilaian 4 - Buruk. 48 dari 649 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 649 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lori

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rose D. pada tanggal 18 Mei 2024
Thank you so much for the glowing review! We truly appreciate to hear that you were satisfied with your stay. We look forward to welcoming you back!

2/10 Sangat Buruk

David

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Bed hard. Smoky smell. Slamming doors all night. Road noise all night. Extremely dated.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rose D. pada tanggal 18 Mei 2024
Dear David,We're sorry to hear about your recent experience. Rest assured; we take your feedback seriously. We're addressing issues with the bed, smell, noise, and dated aspects to ensure a better stay next time. Your input is valuable, and we hope to exceed your expectations on your next visit.Best regards,

4/10 Buruk

Russell

Grounds in disrepair and grown up around hotel. Room had s terrible musty smell. Bathroom is in dire need of repair and remodel due to a number of water leaks. Bathroom was disgusting.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rose D. pada tanggal 18 Mei 2024
Dear Russell,We apologize for the issues you encountered during your stay. Rest assured; we're addressing the maintenance concerns promptly to enhance the guest experience. Your feedback is valuable, and we hope for the opportunity to exceed your expectations in the future.Best regards,

10/10 Sangat Bagus

Tammy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was super spacious and clean.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rose D. pada tanggal 18 Mei 2024
Dear Tammy,Thank you for your positive review!

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay, however, I didn’t make reservations in advance, took a chance and just showed up. At the counter, I was told there were no rooms available. I returned to my vehicle and reserved a room through Expedia with no problem. When I returned to check in and provided my confirmation number the lady at the counter again told me that there were no rooms available. I asked her to check the confirmation number and after discovering I had a reservation, her demeanor changed completely. Not sure how that works but I’d like to know why I was initially turned away but found a room on Expedia. Overall, the stay was good.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

PAUL, The Woodlands

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good option in town
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

LAURA

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Sarah

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Beds were uncomfortable and the tv did not work. Breakfast was as minimal
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Philip

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bathroom was full of mold on the ceiling and the beds were absolutely horrible. Mattresses felt like a 1970 Oldsmobile that needs shocks.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Jerry

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Very friendly staff. Check-in was easy, the room felt new.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Matt

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Matt

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Sara Lynn

Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Billy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Suzanne check-in was very courteous, professional, and accommodating. She made the experience very seamless and enjoyable. She is a very accomplished employee.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Doris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Friendly helpful staff
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

James D.

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good place to stay
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Mariley

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not well equipped in the rooms, the fitness center or the breakfast area. And most everything was out of order.
Menginap 4 malam pada bulan November 2023

2/10 Sangat Buruk

jake

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We booked this hotel specifically for the indoor pool but it is closed due to construction. That should be disclosed when booking hotel, very disappointed.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Josh

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pool was closed due to Maintenance? This needs to be relayed on all booking sites, thats the only reason i booked it was for the indoor pool
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Hugh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would definitely come back.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jessica

Menginap 2 malam pada bulan September 2023

8/10 Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would visit again.
Hotel was great! Good breakfast and clean room. The beds are in need of replacing but they are sleepable! Overall a good experience!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rose D. pada tanggal 25 Sep 2023
Thank you for choosing us while in Stephenville! Glad you enjoyed the stay! Hope to have you back soon!

10/10 Sangat Bagus

Thomas

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Devin

Bepergian bersama teman
Uncomfortable bed
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rose D. pada tanggal 25 Sep 2023
Devin;Thank you for choosing The Hampton Inn and for taking the time to share your experience. I am disappointed to learn of your challenges and regret that we did not have the opportunity to address your concerns during your stay. Please know that we are continually looking to improve every aspect of the guest journey and it is only with constructive feedback such as yours that we can continue to improve our services on property. We value your patronage and look forward to welcoming you back soon.

6/10 Cukup Baik

Dinora

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is dog friendly with a 75 dollars fee. I was a bit upset the amount for pet fee is not disclose here. They also charge and extra accidental 25 dollar fee wich they said they will refund in about 3-5 busa one’s days if no damage. I had a good time I just feel like the disclosing of fees should be more upfront. And yes I know their is always and extra pet fee but it would be nice to know how much it is
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Bret

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This was a great stay!!
This place was awesome!! Very clean and comfortable room. I would book this hotel anytime im in the area
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Don

Disukai: Staf & layanan, kondisi & fasilitas properti
Good people working the desk.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Nicole

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Meh
Worn down condition, pool was kind of gross and there were dead spiders and bugs all over. The mirror did not attach to the wall and with a toddler that could have been very bad. We were supposed to have a suite with a king and they gave us a queen as she said suites weren’t available. Minimal breakfast choices. For the town it’s an ok place to stay but for anyone stopping through more than a night l May not recommend it
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Karen

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Marilyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
I was surprised but it was a really nice place. Indoor pool and a very nice breakfast with a lot to chose from. I will definitely stay again.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Brandon

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Very disappointed paying close to $200 a night when the clock didn’t work, the light was missing a bulb and the shade, the curtain was barely hanging onto the rod and the AC unit didn’t work, the room would not get colder than 80s.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Sommer

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Julie

Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Jim

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast should be avoided.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Cheryl

Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Kristal

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

sara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Real easy access. Close to Tarleton, eating and shopping. Very friendly service and a clean room.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Stacy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice location, clean and quiet
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were wonderful. Very nice room. Lobby was great for visiting with friends.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Caleb

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The hotel rooms AC was broken, I had to check out early!
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Scott

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Courtney

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari -Rose D. pada tanggal 31 Mei 2023
Thanks for the great comments! Hope to see you back soon!