Search Hotels Near Steps Beach, Rincon

"Great hotel, beach front."

"We spent two nights at the hotel and had a bit of a “two very different stays in one trip” experience. Our first room (#210) had a serious humidity situation—the kind where everything feels a little… tropical indoors (think damp floors and walls, and that sticky feeling that never quite goes away). There was also a persistent dripping noise at night that made it hard to sleep. The room could definitely use some TLC, with signs of wear like rusty doors, some mold in the A/C and bathroom, and aging grout/caulking. The room phone also wasn’t working, which made it tricky to reach the front desk. The good news: when we mentioned it the next morning, the team was very responsive. Carlos in particular was great—he listened, understood immediately, and moved us to a new room on the third floor. The second room was a big improvement—no humidity issues and a beautiful view of the ocean and pool. That said, it still showed some general wear (similar maintenance items as the first room), so it seems like upkeep is something the property needs. Common areas could also benefit from a good refresh (a power wash would go a long way). As for the staff, most were genuinely warm and welcoming, which we really appreciated. Carlos stood out for his professionalism and quick help. We did have a less pleasant interaction on the last day. Overall, this feels like a bit of a hit-or-miss property depending on the room you get. "

"Everything was great thanks so much "

"We had a beautiful view. Our room was always spotless and the staff couldn't be more friendly and accommodating. I loved their brunch and dinner the first night was delicious too. I recommend the japanese pancakes, and the aztex sunrise for breakfast. I had steak medallions for dinner and they were cooked perfectly with a pesto sauce. I would suggest putting irons in the rooms and an attendant at reception to improve the experience. Overall we really enjoyed our stay. We will miss our view of the nature preserve; especially the baby donkeys."

"Great "

"Very amazing stay! Great staff! Very professional. Nice room, pool, and location. Just steps to everything! Definitely my hotel in rincon. Thank you for a great time!! Highly recommend!!"

"Walking distance to several shops, restaurants and grocery store. Beach right across the street. Pool was a bit smaller than pictured, but did not stop us from using it!"