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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
Travelers can try their luck at the casino by day, then relax at resort-style pools with sun loungers before savoring delicious meals at West Coast Bistro

Choose dates to view prices

Near the University of Puerto Rico Mayagüez Campus, Holiday Inn Mayaguez and Tropical Casino offers bingo, slot machines, gaming tables, an outdoor pool, children's pool, 24-hour business center, gym, and the West Coast Bistro serving local cuisine all day.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is Rp2.791.386
Rp3.098.438 total
includes taxes & fees
3 Jun - 4 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on 3 Jun 2026 start from Rp2.791.386, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Mayaguez and Tropical Casino by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Mayaguez and Tropical Casino by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Checkout is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino by IHG located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 904 out of 1193 reviews
Rating 8 - Good. 209 out of 1193 reviews
Rating 6 - Okay. 58 out of 1193 reviews
Rating 4 - Poor. 10 out of 1193 reviews
Rating 2 - Terrible. 12 out of 1193 reviews

Reviews

Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was very helpful and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room spacious, magnificent bathroom, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, amenities
This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is ok ! Casino is a plus for some entertainment.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities
Rooms were very clean, staff very friendly and courteous! Areas were well maintained.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Great service and amenities for entire family
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities
Staff is very attentive
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Doralis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff are very generous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nylsa

Liked: Cleanliness
Dinner and breakfast excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous, great breakfast. Not a cheap hotel but is very good, clean, and has free parking. This is the third time we stayed here.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Samaris

Clean rooms. Staff was really helpful and accommodating. We got to the hotel with our 5 year old well before check-in and while they were booked solid they tried to get us into a room as soon as possible. I also really liked that they had Easter activities planned for the children, and made sure the kids had fun things to do.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, amenities
Great staff!!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Good food at restaurant and good music vibes at casino.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ismael

Liked: Amenities
Friendly staff, clean room and areas, love it , I'll be back soon 💪😎🇵🇷
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect if want to visit and move thru the west side of the island.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Wilmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jenicel

Sheets odor weren’t the best, breakfast it’s expensive at least to be just an “American breakfast”. Thought it was buffet. Otherwise, pretty quiet and safe. Has a lot of restaurants nearby, a water park 30 mins away and a shopping court.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Edgardo

Liked: Cleanliness, amenities, property conditions & facilities
Good Conditioning and location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Late check out and great hospitality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, customer service, amazing bar and restaurant. Clean rooms and facility. Amazing pool!!
Stayed 6 nights in Nov 2025