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North West Castle Hotel

3.0 star property
Travelers enjoy the indoor pool and arcade games at this welcoming hotel, where local flavors shine and staff members are always ready to help

Choose dates to view prices

Located near the train station, North West Castle Hotel offers a peaceful garden setting and entertainment options. Guests can relax in the sauna or spa tub, stay fit at the gym, or enjoy regional specialties at the two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is Rp1.636.809
Rp1.964.171 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Does North West Castle Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at North West Castle Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at North West Castle Hotel on 31 May 2026 start from Rp1.636.809, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is North West Castle Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at North West Castle Hotel?

Self-parking is free at this property.

What time is check-in at North West Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at North West Castle Hotel?

Checkout is at 11 AM.

Where is North West Castle Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Stranraer Museum, Mull of Galloway Trail - North and Castle of St John. Castle Kennedy Gardens and Cairnryan Port are also within 6 miles (10 km). Stranraer Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 466 out of 921 reviews
Rating 8 - Good. 301 out of 921 reviews
Rating 6 - Okay. 103 out of 921 reviews
Rating 4 - Poor. 41 out of 921 reviews
Rating 2 - Terrible. 10 out of 921 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Julie

Liked: Staff & service, amenities
We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness
The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, swimming opportunities, different venues for food
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff in restaurant at night very polite and good service
Stayed 1 night in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel with excellent facilities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast a bit oily but a great place to stay; also staff really helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, great breakfast, great staff, great place.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, spacious room, nice restaurant and...Curling on site!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities
Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay especially when travelling with a dog. Lovely food, perfect breakfast & great walks from the front door!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Amenities
Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime, Overall with the swimming pool leisure area well worth the money will stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Large bedrooms, friendly & helpful staff and, if travelling with pets, absolutely perfect. Have stayed overnight many times when catching the ferry .... wouldn't stay anywhere else AND the chef does a mean cooked breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness
Nice staff, basic facilities, great food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I loved the room! It was so spacious and very clean. The staff were friendly and helpful too.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lee

The room was spotless, if a little old-fashioned The breakfast was superb, all bar and serving staff were attentive and friendly.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Nice building, staff very friendly and professional.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on both visits were really friendly and helpful We will definitely return perfect stay to catch the ferry Belfast .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edward

First class. Everyone helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property, lovely meals and a very comfortable bed!
Stayed 2 nights in Jul 2025