Sugarloaf Key hotel guide. Hersha Hospitality hotel in Sugarloaf Key, Summerland Key

"The porch with our unit was spectacular with a view of the ocean, and nice chairs to relax. The unit was a little dated, but the kitchen was well furnished. I’m glad we selected the Hyatt Vacation Club over a standard hotel. The little restaurant/bar poolside was convenient and the staff were very friendly. Check in was quick."

"The pool was very clean and beautiful "

"Our first stay! The grounds and staff were amazing. The food onsite was delicious. I would definitley would go back."

"We enjoyed the beach-pool area with restaurant and bar adjacent. We rented bikes from next door and road to a concert at the island amphitheater. The only minor suggestion would be to change the drawer and cupboard hardware. They were really difficult to open."

"The bathroom shower was so small, it ruined the entire experience for us. I couldn’t take a proper shower the entire week. I literally could not lift my arms up overhead without my elbows sticking out or hitting the wall, and the shower curtain stuck to your body the whole time since the shower was so small. And I was told this was an UPGRADE. If that’s the upgrade, what is the normal room like? There was no parking next to my room for guests due to it being a loading zone for jet skis, but it was apparently ok for workers to park there the entire time. So my view was an Ibis Bay truck - exactly what I wanted to look at on my vacation. The staff there all looked like they would rather be anywhere else. The breakfast was terrible. There was no hot food at all, and if you are a diabetic (as my husband is) your options were hard boiled eggs. Do you want to eat nothing but hard boiled eggs for breakfast every day for a week?? Overall I would NOT stay again. Oh and the Stoned Crab restaurant on site? What a joke! I paid $165 for two people for dinner and was not impressed at all. $40 for a Caesar salad with a grouper filet on top? The food was mediocre at best. I asked for towels and toilet paper and had to ask again for toilet paper 4 hours later. When I went to talk to management about it before we left, I was not treated well at all and was basically told too bad."

"The hotel has a wonderful location on the beach but is some distance from the bar and restaurant area. It is very expensive for the standard of the hotel at at $60 the resort fee is exorbitant as nothing is provided for it."

"We were very pleased with the accommodations and service."

"Menu was amazing, facilities were clean, staff were friendly."

"Great super clean resort. Room was beautiful. Not on the main Key West strip, but hourly shuttle that drops you off right there. Only issue was the lack of water pressure. Resort is becoming a Hilton property in a few months."