Skip to main content

The Palace of the Lost City at Sun City Resort

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.0

Wonderful

Palatial escape with lush garden views

Surrounded by lush gardens and cascading waterfalls, this stunning palace offers a serene and picturesque escape. Enjoy exclusive access to the Valley of the Waves, a courtesy bus to Sun City attractions, and a nearby safari adventure.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp6.881.060
Rp7.913.219 total
includes taxes & fees
18 Jun - 19 Jun

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Poolside bar
The Cabanas Hotel at Sun City Resort
Moses Kotane
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
7.8 out of 10, Good, 873 reviews
The price is Rp2.263.145
Rp2.602.617 total
includes taxes & fees
3 Jun - 4 Jun
The Cabanas Hotel at Sun City Resort
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 May to 27 June:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does The Palace of the Lost City at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on 18 Jun 2026 start from Rp6.881.060, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace of the Lost City at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace of the Lost City at Sun City Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Palace of the Lost City at Sun City Resort?

Checkout is at 11 AM. Late checkout is available for a fee.

Where is The Palace of the Lost City at Sun City Resort located?

This family-friendly Moses Kotane hotel is within 1 mi (2 km) of The Valley of Waves, The Gary Player Golf Course and Sun City Casino. Waterworld and Steam Train Rides Stimela are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 426 out of 685 reviews
Rating 8 - Good. 165 out of 685 reviews
Rating 6 - Okay. 52 out of 685 reviews
Rating 4 - Poor. 28 out of 685 reviews
Rating 2 - Terrible. 14 out of 685 reviews

Reviews

Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Staff were amazing across the board, service was excellent as usual. What a beautiful place !!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sibusiso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Room was always spotless
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, elegant, family centric hotel.. my little kids loved it!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings, a special place
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Eman

Liked: Amenities, property conditions & facilities
Very friendly Clean Safety Location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean and comfortable
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and everyone was nice
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ An Unforgettable Honeymoon – Made Exceptional by Sherly Our honeymoon at The Palace of the Lost City was extraordinary, but what truly made it unforgettable was the incredible care and dedication of one staff member: Sherly. From the moment we arrived she went far beyond what we expected. Knowing it was our honeymoon, she had our room beautifully prepared with romantic touches like rose petals and wine which made our stay feel incredibly special. Before travelling, I had mentioned a very personal hope – that I might somehow reconnect with my nanny who cared for me when I lived here as a small child over 30 years ago. It felt like an impossible dream, yet Sherly quietly made it happen. She found her and arranged for us to meet, creating one of the most emotional and meaningful moments of my life. Sherly continued to exceed expectations throughout our stay. When our hot air balloon trip was cancelled due to wind, she personally helped arrange the refund. When we realised we had accidentally booked our airport transfer for the wrong day, she immediately organised a new one and made sure we reached the airport in time. Her warmth, kindness and calm professionalism made us feel completely looked after. The Palace itself is magnificent, but staff like Sherly elevate the experience from wonderful to unforgettable. She is an outstanding ambassador for the hotel and truly deserves recognition. We cannot wait to return!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dilyara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

African Paradise

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good food and the staff was perfect. Thank you for all you did for us
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

THIBAULT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Reinette

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid hotel with fabulous breakfast in huge park like gardens Huge swimming pool Stayed several times before Only drawback is the naughty monkeys roaming around
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, beautiful hotel and a fantastic stay. We will back!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Florentino

Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Deon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very special hotel and facilities with only the offhand staff letting it down. Best breakfast choice I’ve ever had, beautiful spacious room, absolutely stunning architecture and grounds. Very safe feeling. The added bonus of the entertainment facilities of Sun City. Overall very impressed with the hotel, food and facilities but offhand staff bring the rating down to Good
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed at the Palace wished we had stayed longer. Staff and all amenities were brilliant. Set up for bedtime was really nice. Ease of getting around really good. You felt good staying there. We will be back next year
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Palce

The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
Stayed 3 nights in Jul 2024