Sunset Road Capella Hotel Group Hotels: Sunset Road Hotel Guide

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Our top choices for Sunset Road Capella Hotel Group

Luxury Tent, Terrace | Hypo-allergenic bedding, free minibar items, in-room safe

Capella Ubud, Bali

Sambahan

DAVID GUILLERMO

Rp22.606.747 total

includes taxes & fees

27 May - 28 May

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Top Sunset Road Hotel Reviews

Kuta Paradiso Hotel

4/10 Poor

"This was the 5th time I’ve been to this hotel and will be the last. Sadly it’s just going downhill so much and is in need of major renovations. The hotel was only 50% full and sadly at night nobody uses the restaurant or bar. The perks they gave you are no longer unless you book directly through them which I feel will be a game changer. They only issue you one key card which is madness and I found reception staff very rude and abrupt. No signal on the room TV and constant plumbing problems from poor water flow, temperature and sink issues. The good bits are the breakfast and hardly anyone uses the sun beds so you can sunbath in peace. The gym is very limited with free weights only going up to 20kg. Apart from the reception staff, the rest of the workforce are brilliant. If you put the cleaners and security staff on reception then the aura would improve immediately. The hotel is like the Titanic, sinking and deteriorating but kept alive by the lovely workers. The hotel needs a new manager who is customer focused and can bring this once great hotel back to its glory but until then there are far better hotels in the area that I will now use."

Hard Rock Hotel Bali

6/10 Okay

"Amazing and friendly staff and good quality amenities especially hair conditioner. I found this resort while walking along Kuta Beach and thought it looked amazing, so we decided to book one night to try it out. The slides and kids’ pool were a great feature, especially for families. However, during our stay, the pool water appeared cloudy, we noticed some bugs, and there was an odor that made us personally less comfortable using it."