Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Best Western Papilio Hotel

3.5 out of 5
Best Western Papilio Hotel
Jalan A Yani No 176-178, Surabaya

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 22 dari 45 ulasan" "
Penilaian 8 - Bagus. 16 dari 45 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 45 ulasan" "
Penilaian 4 - Buruk. 1 dari 45 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 45 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

7,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2019

10/10 Sangat Bagus

Lisarini

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2019

10/10 Sangat Bagus

Isnan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
TOP
Dengan harga yang cukup terjangkau, fasilitas kamar di papilio sungguh memuaskan
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
first impression stay in papilio
papilio merupakan hotel dengan standard pelayanan yg baik. namun perlu diadakan perbaikan terutama untuk kenyamanan tamu dimana masih terdengar suara senda gurau dari kamar samping kiri maupun samping kanan. alangkah baiknya apabila hal tersebut bisa diminimalkan dengan memperbaiki atau menambah peredam suara. untuk makanan terbilang istimewa dan saya menyukai sajian menu breakfastnya.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
location and acces ok no buth tub for deluxe food variance ok taste need to improve
Menginap 2 malam pada bulan Januari 2018

8/10 Bagus

Omhoed

Disukai: Staf & layanan
Nyaman tapi sayang
Kamar nyaman hanya bauk rokok nempel (kami tersisa dpt kamar smoking pdhl dikamar sdh ada tulisan NO SMOKING) Karena hotel nempel dgn bangunan Apartment jd keindahan hotel gak ada. Lift kelamaan
Suasana kamar 1906
View dari kamar 1906

8/10 Bagus

aguscopros, jogjakarta

Disukai: Kebersihan, kondisi & fasilitas properti
Hotel baru ( belum ada 1 tahun ) saya co 21Nov2015
( SATU ) 1 KATA. *MENGESAN-KAN* #karenapertamakalimenginap.

8/10 Bagus

L.J.W.

Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Frisca pada tanggal 18 Feb 2021
Terima kasih atas kepercayaan Bapak/Ibu telah memilih Best Western Papilio Hotel sebagai tujuan destinasi liburan anda

10/10 Sangat Bagus

Ashfaq

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
pleasant stay
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

YA YUEH

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Siti Zulaikha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Diya, Singapore

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Menginap 4 malam pada bulan Agustus 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
Menginap 2 malam pada bulan Juni 2019

10/10 Sangat Bagus

Robert Tjipto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
AWESOME
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

pervaiz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2019

10/10 Sangat Bagus

CHEE KIONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Hotel
Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Sarisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fast & efficient very friendly and the smell of the lobby is lovely....
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Room was decent and clean. However the breakfast area and variety can be improved
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Richard J

Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Ananmanan, Singapore

It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
Menginap 2 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

JXI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing!
Amazing stay with good buffet breakfast!
Menginap 1 malam pada bulan Agustus 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was placed in a smoking room. The cigarettes smell is really strong.
Menginap 1 malam pada bulan Juli 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juni 2018

8/10 Bagus

Andre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

Brendan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stunning hotel 10 out of 10
I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again
Menginap 1 malam pada bulan Mei 2018

8/10 Bagus

Siew Hoon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall good clean room nice pool view nice welcome drink.
Menginap 3 malam pada bulan April 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
베스트웨스턴파필리오
방음이 너무 안되서 옆방 티비 소리와 새벽까지 떠드는 사람들 소리가 그대로 들려서 좀 힘들었음. 전체적인 호텔 시설과 식사는 매우 훌륭함
Menginap 2 malam pada bulan Maret 2018

6/10 Cukup Baik

shen

Tidak Disukai: Kebersihan
Please concern about the cleanliness
About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging. But the cleanliness are not good ,it have several bugs in my beds.
Menginap 1 malam pada bulan Februari 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2018

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A good business style hotel
Good service, reception staff were helpful. Good value food. The "business centre" is like something from the 1980s with old PCs and a printer that doesn't work but when I needed to print a few things I just asked reception and they were more than happy to print for me. They had music on the terrace which turned into unplanned karaoke from students eating there which was funny. The pool was out of use when I was there which was not indicated when booking which could have been annoying but it wasn't a priority for me so I wasn't too bothered. Not much character - a standard business style hotel but it's well run and I'd stay there again.
Menginap 4 malam pada bulan Oktober 2017

10/10 Sangat Bagus

jjo, seoul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깔끔한 호텔
직원들도 친절하고 좋아요 수영장도 좋고 주변에 뭐가 없어서 택시를 항상 타고 다녀야한가는 것만 빼면 완벽
Menginap 5 malam pada bulan Mei 2017

10/10 Sangat Bagus

Tita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
excellent value and fantastic breakfast
Clean and modern hotel which lived up to what was promised. Staff helpful.

10/10 Sangat Bagus

Kelly, Amsterdam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel
Good hotel if you want to stay close to the airport. Nearby there is a shopping mall and a big supermarket. The room was clean and the tv had a lot of extra channels which I really liked. The staff at the reception helped me out when I had problems with my Bromo tour booking.

8/10 Bagus

Shun, Japan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
メイン道路に即したきれいなホテル
ホテル内はきれいにしていて清潔感があり印象は良い。 外部からの音もうるさくなく、快適に眠れる。 レストランも清潔に保たれているので、安心して食事ができる。

4/10 Buruk

Tola, New York

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Poorly managed and staffed hotel with clean rooms.
Terrible service throughout. It took over 30 minutes for any request you made to be fulfilled if at all. Many of the amenities did not exist (coffee lounge not staffed, no bar). They also tried to charge us for things we hadn't ordered which of course took forever to clear up. Very few of the staff understand or can speak English which is something that they say they do.