Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
papilio merupakan hotel dengan standard pelayanan yg baik. namun perlu diadakan perbaikan terutama untuk kenyamanan tamu dimana masih terdengar suara senda gurau dari kamar samping kiri maupun samping kanan. alangkah baiknya apabila hal tersebut bisa diminimalkan dengan memperbaiki atau menambah peredam suara. untuk makanan terbilang istimewa dan saya menyukai sajian menu breakfastnya.
Traveler terverifikasi
6/10 Cukup Baik
Traveler terverifikasi
16 Jan 2018
Tidak Disukai: Kenyamanan kamar
location and acces ok
no buth tub for deluxe
food variance ok taste need to improve
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2018
8/10 Bagus
Omhoed
8 Mei 2016
Disukai: Staf & layanan
Nyaman tapi sayang
Kamar nyaman hanya bauk rokok nempel (kami tersisa dpt kamar smoking pdhl dikamar sdh ada tulisan NO SMOKING) Karena hotel nempel dgn bangunan Apartment jd keindahan hotel gak ada. Lift kelamaan
Omhoed
8/10 Bagus
aguscopros, jogjakarta
23 Nov 2015
Disukai: Kebersihan, kondisi & fasilitas properti
Hotel baru ( belum ada 1 tahun ) saya co 21Nov2015
( SATU ) 1 KATA.
*MENGESAN-KAN*
#karenapertamakalimenginap.
aguscopros
8/10 Bagus
L.J.W.
19 Jan 2021
L.J.W.
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Frisca pada tanggal 18 Feb 2021
Terima kasih atas kepercayaan Bapak/Ibu telah memilih Best Western Papilio Hotel sebagai tujuan destinasi liburan anda
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Room was decent and clean. However the breakfast area and variety can be improved
Traveler terverifikasi
Menginap 1 malam pada bulan November 2018
10/10 Sangat Bagus
Richard J
24 Nov 2018
Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
Richard J
Menginap 1 malam pada bulan November 2018
10/10 Sangat Bagus
Ananmanan, Singapore
30 Okt 2018
It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
Ananmanan
Menginap 2 malam pada bulan Oktober 2018
10/10 Sangat Bagus
Traveler terverifikasi
1 Sep 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again
Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.
Overall good clean room nice pool view nice welcome drink.
Traveler terverifikasi
Menginap 3 malam pada bulan April 2018
6/10 Cukup Baik
Traveler terverifikasi
13 Mar 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
베스트웨스턴파필리오
방음이 너무 안되서 옆방 티비 소리와 새벽까지 떠드는 사람들 소리가 그대로 들려서 좀 힘들었음. 전체적인 호텔 시설과 식사는 매우 훌륭함
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2018
6/10 Cukup Baik
shen
11 Feb 2018
Tidak Disukai: Kebersihan
Please concern about the cleanliness
About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging.
But the cleanliness are not good ,it have several bugs in my beds.
Good service, reception staff were helpful. Good value food. The "business centre" is like something from the 1980s with old PCs and a printer that doesn't work but when I needed to print a few things I just asked reception and they were more than happy to print for me. They had music on the terrace which turned into unplanned karaoke from students eating there which was funny. The pool was out of use when I was there which was not indicated when booking which could have been annoying but it wasn't a priority for me so I wasn't too bothered. Not much character - a standard business style hotel but it's well run and I'd stay there again.
Good hotel if you want to stay close to the airport. Nearby there is a shopping mall and a big supermarket. The room was clean and the tv had a lot of extra channels which I really liked. The staff at the reception helped me out when I had problems with my Bromo tour booking.
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Poorly managed and staffed hotel with clean rooms.
Terrible service throughout. It took over 30 minutes for any request you made to be fulfilled if at all. Many of the amenities did not exist (coffee lounge not staffed, no bar). They also tried to charge us for things we hadn't ordered which of course took forever to clear up. Very few of the staff understand or can speak English which is something that they say they do.