Search Hotels in Surabaya

"Extremely small room. Hardly able to move around in room."…""Extremely small room. Hardly able to move around in room."WWW…"

Reviewed on 12 May 2019

"Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue."…""Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue."WWW…"

Reviewed on 12 Jul 2020

"Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!"…""Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!"WWW…"

Reviewed on 23 May 2020

"overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks"…""overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks"WWW…"

Reviewed on 27 Dec 2019

"Quiet clean lush garden with huge land and stand alone with much privacy. Good value for money. The Horizon lounge was a pleasant exclusive experience with good choice of food and beverages for breakfast, high tea and cocktails. Personnel very courteous and welcoming attitude. Lucky at front desk ..."…""Quiet clean lush garden with huge land and stand alone with much privacy. Good value for money. The Horizon lounge was a pleasant exclusive experience with good choice of food and beverages for breakfast, high tea and cocktails. Personnel very courteous and welcoming attitude. Lucky at front desk ..."WWW…"

Reviewed on 31 Dec 2019

"Good brand new facility. However quite far from most actions and after hour, the traffic is quite bad it distract you to want to go elsewhere. Found an unclean sheets on day 1, the hotel said it is a red stain from make up or some thing but i thought it looks like dried blood. Quickly resolved and ..."…""Good brand new facility. However quite far from most actions and after hour, the traffic is quite bad it distract you to want to go elsewhere. Found an unclean sheets on day 1, the hotel said it is a red stain from make up or some thing but i thought it looks like dried blood. Quickly resolved and ..."WWW…"

Reviewed on 15 Feb 2020

"Awesome crew"…""Awesome crew"WWW…"

Reviewed on 28 Feb 2020

"The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist"…""The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist"WWW…"

Reviewed on 14 Mar 2019

"it is a very clean hotel with very friendly staff."…""it is a very clean hotel with very friendly staff."WWW…"

Reviewed on 3 Mar 2020

"All are in good condition in average."…""All are in good condition in average."WWW…"

Reviewed on 31 Jul 2019

"Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre."…""Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre."WWW…"

Reviewed on 10 Oct 2019

"The in-room aircon not up to standard - doesn’t not reflect as per settings. Splendid staff in all departments"…""The in-room aircon not up to standard - doesn’t not reflect as per settings. Splendid staff in all departments"WWW…"

Reviewed on 10 Mar 2020

"We brought friends with us and visited family who live in Surabaya as well. The stay at 4 Points Sheraton exceeded our expectations in every way. All staff were very gracious in their care of us. We will happily recommend this hotel and hope to return."…""We brought friends with us and visited family who live in Surabaya as well. The stay at 4 Points Sheraton exceeded our expectations in every way. All staff were very gracious in their care of us. We will happily recommend this hotel and hope to return."WWW…"

Reviewed on 2 Mar 2020

"it is a very clean hotel with very friendly staff."…""it is a very clean hotel with very friendly staff."WWW…"

Reviewed on 3 Mar 2020