Staff was very friendly; buffet breakfast was good. Facilities were adequate and in reasonably good state of repair. I was unhappy with the bathroom-shower floor quite slippery maybe not scrubbed. There was a ‘ring’ in the toilet bowl. The sheets and towels not clean enough.
This place is 5 star. From the room to the pool to the restaurants. The price, in the $60 range, is quite a steal. I can't think of any negatives.
Mooi en leuk hotel, goed service met vriendelijke personeels.
Fantastic facilities and excellent staff. Photos don't do the hotel justice. Best hotel in Surabaya with a shopping mall attached via a short walk underground via the lobby and carpark.
Very cosy and clean! Staff is very helpful. All made me feel like at home.
my stay at Amaris hotel was great, but at the second day, there was a leak on my room air conditioner, and we need to moved to another room.