This place is 5 star. From the room to the pool to the restaurants. The price, in the $60 range, is quite a steal. I can't think of any negatives.
Staff was very friendly; buffet breakfast was good. Facilities were adequate and in reasonably good state of repair. I was unhappy with the bathroom-shower floor quite slippery maybe not scrubbed. There was a ‘ring’ in the toilet bowl. The sheets and towels not clean enough.
Fantastic facilities and excellent staff. Photos don't do the hotel justice. Best hotel in Surabaya with a shopping mall attached via a short walk underground via the lobby and carpark.
Excellent hotel right next to a large choice of restaurants and a short taxi ride to the center.
the hotel location near shopping centre,a little bit old five star but everything is ok
Nice staff and good location. Actually, it's a very enjoyable experience to stay in the hotel.
It’s good for business only