Search Hotels Near Grand City Surabaya, Surabaya

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Staff friendly and very helpful "

"Great Hotel and Friendly Staff!"

"Great location"

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"Thank you front desk Maya for outstanding customer service. "

"Clean & Great Friendly Staffs"

"Great location, nice staff, beautiful rooms"

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"Staffs are very friendly , room is cleaned , great food ! Not enough parking space "

"Clean room friendly staff and lovely pool and spa highly recommended and located near tunjungan plaza for all your shopping needs."

"In the middle of nowhere "

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay. "

"Looks clean and comfortable, with a very reasonable price"

"Clean, Friendly, Front of Plaza"