Palm Park Hotel Surabaya

3.5 star property
Comfortable hotel near Cheng Hoo Mosque

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Palm Park Hotel Surabaya

Photo gallery for Palm Park Hotel Surabaya

Suite | Desk, free WiFi
Front of property – evening/night
Desk, free WiFi
Breakfast served
Reception

Overview of Palm Park Hotel Surabaya

8.6

Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Restaurant
  • Room service
  • Laundry
  • Housekeeping
The price is Rp371.901
Price available on 5/4/2024

Check out the area

No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142
  • Popular LocationWarkop Giras 571 min walk
  • Popular LocationGrand City Surabaya2 min drive
  • Popular LocationSurabaya Kota Station10 min drive
  • Popular LocationSurabaya Gubeng Station11 min drive
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Room options

Deluxe Triple Room

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Wardrobe
Desk
  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Deluxe Twin Room

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Wardrobe
Desk
  • Sleeps 2
  • 1 Large Single Bed

Smart Room

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Wardrobe
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Wardrobe
Desk
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Wardrobe
Desk
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Surabaya

Palm Park Hotel Surabaya is located in Surabaya. Cheng Hoo Mosque and Ampel Mosque are notable landmarks, and travellers looking to shop may want to visit Grand City Surabaya and Surabaya Plaza Shopping Mall. Don't miss out on a visit to Surabaya Zoo.

What's nearby

  • Grand City Surabaya - 2 min drive
  • Surabaya Plaza Shopping Mall - 3 min drive
  • Tunjungan Plaza - 5 min drive
  • Suramadu Bridge - 5 min drive
  • Surabaya Zoo - 7 min drive

Getting around

  • Margorejo Station - 8 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya (SUB-Juanda) - 43 min drive

Restaurants

  • Ayam Goreng & Bakar CHI-CHI - 1 min walk
  • Bebek Sinjay - 4 min walk
  • Warung Empal Bu Yudi - 6 min walk
  • Nasi Goreng & Mie Goreng Jawa "Lumayan - 7 min walk
  • Mie ayam anggi - 3 min walk

About this property

Palm Park Hotel Surabaya

Hotel near Grand City Surabaya
Located close to Cheng Hoo Mosque and Surabaya Plaza Shopping Mall, Palm Park Hotel Surabaya provides an art gallery on-site, a shopping centre on-site and an arcade/games room. Be sure to enjoy a meal at Kemiri, the on-site restaurant. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and 9 meeting rooms
  • Coffee/tea in reception, luggage storage and a front desk safe
  • Concierge services, a vending machine and a 24-hour front desk
Room features
All 101 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 6,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: IDR 50,000 for adults and IDR 50,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kemiri

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping centre

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: IDR 250000
Late check-in subject to availability
Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 250000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 50000 for adults and from IDR 50000 for children
  • Self-parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Park Surabaya
PALM PARK Hotel Surabaya Java
Palm Park Hotel Surabaya Hotel
Palm Park Hotel Surabaya Surabaya
Palm Park Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is Palm Park Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palm Park Hotel Surabaya?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Palm Park Hotel Surabaya on 5 Apr 2024 start from Rp371.901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palm Park Hotel Surabaya?

Self-parking is available for IDR 6000 per day.

What time is check-in at Palm Park Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of IDR 250000 (subject to availability). Late check-in is available from 1:00 PM to 5:00 PM for a fee of IDR 250000.

What time is check-out at Palm Park Hotel Surabaya?

Checkout is at noon. Late checkout is available for IDR 250000 (subject to availability).

Where is Palm Park Hotel Surabaya located?

Situated in Surabaya, this hotel is 1 mi (1.6 km) from Cheng Hoo Mosque, and within 3 mi (5 km) of Grand City Surabaya and Surabaya Plaza Shopping Mall. Tunjungan Plaza and Ampel Mosque are also within 3 mi (5 km). Surabaya Gubeng Station is 29 minutes by foot.

Palm Park Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Risa

Travelled with group
Liked: Staff & service
The staff was great but quality of hotel was OK.
I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Seng Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home like stay
Almost everything beyond expectation, price, breakfast, services, facilities, room and view. So comfortable stay, just like home
Stayed 1 night in Feb 2019

8/10 Good

Setiyowati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan sarapan cukup enak . Rekomendasi banget .
Stayed 2 nights in Jul 2019

10/10 Excellent

Royal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman.
Stayed 2 nights in Apr 2019

8/10 Good

Carol, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018