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Ulasan untuk Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5 out of 5
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 119 dari 223 ulasan" "
Penilaian 8 - Bagus. 83 dari 223 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 223 ulasan" "
Penilaian 4 - Buruk. 7 dari 223 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 223 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Tri Yuli

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nyaman, bersih, utk resepsionis kurang pelayanannya, kurang cepat tanggap, dan masih pilih" konsumen utk menawarkan program hotel, misal seperti member club,
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Tri Yuli, Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan meluangkan waktu menuliskan ulasan ini. Kami senang bila Anda merasa nyaman tinggal bersama kami. Kami memohon maaf atas pengalaman yang kurang menyenangkan khususnya dalam layanan yang diberikan. Kami akan meningkatkan kualitas pelayanan kami. Kami berharap dapat menyambut kedatangan Anda kembali. Salam hangat, Tim Manajemen

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari Team Management pada tanggal 5 Agu 2020
Dear Anonymous, Thank you for staying in Ciputra World Surabaya Hotel and rating us 10 out of 10. We are all looking forward to welcoming you back in the nearest visit to experience another wonderful stay with us. Once again, thank you for promoting us and warm regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Team Management pada tanggal 13 Jan 2020
Dear Anonymous, Thank you for staying with Ciputra World Surabaya Hotel and taking your time to write this positive review. We are pleased to hear that you rating us 10 out of 10 and we are all looking forward to welcoming you back with us in your nearest visit. With very warm regards,

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious room
Spacious room n cozy
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Team Management pada tanggal 16 Des 2019
Dear Anonymous, Thank you for staying with us at Ciputra World Surabaya and taking your time to write this review. We are pleased to hear that you enjoy your stay and happy with you spacious and cozy room. Looking forward to welcoming you back soon and warm regards,

10/10 Sangat Bagus

Dany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
recommended
good service, nice room and always want to stay at this hotel
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Christiane / General Manager pada tanggal 20 Mei 2019
Dear Value Guest, Thank you for staying with us and taking the time to write your online review. Looking forward to welcoming you back soon. Warm Regards,

10/10 Sangat Bagus

Albert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2019
Tanggapan dari Christiane / General Manager pada tanggal 12 Apr 2019
Dear Guest, Thank you for taking the time to write your feedback. Looking forward to welcoming you back and Warm Regards,

4/10 Buruk

Jahja

Disukai: Kebersihan, kondisi & fasilitas properti
dapat kamar yg viewnya tower sebelah .
front desk kurang friendly
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Christiane/ General Manager pada tanggal 10 Sep 2018
Dear Customer, Thank you for your recent stay and for writing this online review. We also took note of your constructive comment about the front desk agent issue and will look into this detail with the team immediately. Thank you once again for caring and we are all looking forward to welcoming you back soon. Warm regards,

8/10 Bagus

eddy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
tempat tidur yang nyaman
baik dan menyenangkan
Menginap 4 malam pada bulan Juli 2018
Tanggapan dari Christiane /General Manager pada tanggal 7 Agu 2018
Dear Guest, Thank you for staying with us and for giving us your kind feedback. We are delighted to hear that you enjoyed your time here with us and are all looking forward to welcoming you back soon. Warm regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel nyaman dan enak karena lokasi
Hotel modern dengan kenyamanan menginap dan karena terhubung dengan Mall memudahkan cari makanan dan hiburan . Kolam Renang tidak terlalu besar.

10/10 Sangat Bagus

Andreas, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
AWESOME PLACE
i will back again, Nice Room etc

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Silvana

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful
Great hotel...

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
best hotel in surabaya
fantastic memorable. edwin at reception very helpful and good attentions to the guest.

10/10 Sangat Bagus

Julianti, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
awesome
Sangat menyenangkan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great
bagus, efisien, strategis

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
unforgettable
Ada bbrp barang yang tertinggal dan hotel mengembalikan dengan lengkap, bravo! Enjoy the bathtub. Sayang,swimming pool terlalu kecil dan ada pekerja konstruksi yang melihat ke arah kolam renang, mmmm sedikit mengganggu

10/10 Sangat Bagus

Anggraeni, Surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sweet birthday
Saya menginap disini ketika ulang tahun saya. Saya penasaran dengan infinity pool nya dan ya pool nya bagus hanya saja kecil, dan dingin karena angin sangat kencang tapi untung ada jacuzi disana dengan air hangat untuk bersantai dengan city ciew. Friendly staff dan saya cukup terkejut ketika menyadari ketika mau tidur ada little cake di meja kami, kami tidak merasa memesan but ada surat dari staff hotel utk mengucapkan happy birthday. Secara keseluruhan bagus, dan nyaman kalau bosan dikamar tinggal turun dan bisa jalan2 ke mall.

8/10 Bagus

arief, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel in the midle town
Good

10/10 Sangat Bagus

Naoki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
とてもスタッフの対応が良いホテルです。チェックアウト後、服を部屋に忘れたのですが、急いで見つけて届けてもらいました。朝食も目移りするくらい豪華なビュッフェです。
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

CHAN FAI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hospitality.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Gerald pada tanggal 24 Mar 2024
Dear Chan,Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Gerald WidjojoAsst. Front Office Manager

6/10 Cukup Baik

Myoung Sik

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

August

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Outstanding Hotel in Surabaya
Ciputra World is always the best place to stay in Surabaya. It's been my go to place for several years. Too bad the connected shopping mall is not doing too well.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Yoshiaki

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Joni

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a great hotel and excellence service but wish the pool was heated.
Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Stephen Chia

Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

adi

Disukai: Kondisi & fasilitas properti
Menginap 7 malam pada bulan Juni 2023

8/10 Bagus

Leonard, Ketchikan

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Hot water was only warm. Starting to show its age
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Rina pada tanggal 20 Feb 2023
Dear Leonard,Thank you for choosing to stay with us and taking the time to write a review during your stay with us and Your review will follow up immediately. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit.We look forward to your return visit.Stay safe and stay healthy,Rina AnggrainiGuest Experience Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
enjoyed stay
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Valued Guest, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this positive review. We are glad that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm Regards, Team Management

10/10 Sangat Bagus

Shion

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari SC pada tanggal 21 Nov 2022
Dear Shion, Thank you for staying at Hotel Ciputra World Surabaya and giving us 5 stars rating. We are glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards, Team Management

10/10 Sangat Bagus

YOLI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear YOLI,Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards, Team Management

8/10 Bagus

Stephen Chia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice comfort stay
Overall good. Only first 2 nights the drainage pipes gave off foul smell. Breakfast spread are fantastic.
Menginap 5 malam pada bulan Mei 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Stephen Chia,Thank you for your staying at Hotel Ciputra World Surabaya and taking your time to write this review. We are glad that you enjoyed our breakfast, but we do apologize for experience that did not meet your expectations. We will improve our service quality. We look forward to welcoming you back soon.Warm Regards, Team Management

6/10 Cukup Baik

Toru, chuoku tonyacho 3-1

Disukai: Kebersihan, staf & layanan
WiFiがあまり強くない
Menginap 10 malam pada bulan Mei 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Toru,Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We do apologize for your inconvenience experienced during your stay with us. We will improve our service quality. However, your feedback is meaningful to us. We hope that we would have chance to welcoming you back in the future. Warm regards, Team Management.

6/10 Cukup Baik

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Transit stay
The arrival and parking arrangements were both unclear and inconvenient. The room was good but the breakfast indifferent. I would stay again but the hotel may not be my first choice.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Michael, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We do apologize for your inconvenience experienced during your stay with us. We will improve our service quality. However, your feedback is meaningful to us. We hope that we would have chance to welcoming you back in the future. Warm regards, Team Management.

10/10 Sangat Bagus

Delfin

Menginap 1 malam pada bulan Januari 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Delfin, Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards,Team Management

10/10 Sangat Bagus

Kunitaka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2022
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Kunitaka,Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak rekomendasi u/ keluarga.
Ini kali kedua saya menginap di Ciputra World Surabaya. Pengalaman pertama tahun lalu memuaskan. Karena itu kami menginap lagi saat ini ketika melewati kota Surabaya. Anak saya usia 6 & 7thn. Baru kali ini menginap hotel, anak usia 7th dikenakan biaya u/ breakfast. Dimana tidak tertera diregulasi pada saat booking hotel melalui online. Staff tersebut juga sangat tidak sopan. Berarti hotel ini tidak cocok untuk family. Tepatnya saya tidak akan menginap lagi atau memberi rekomendasi kepada teman atau keluarga. Terima kasih
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari SC pada tanggal 22 Des 2021
Dear Anonymous, Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan meluangkan waktu menuliskan ulasan ini. Kami memohon maaf atas pengalaman yang tidak sesuai dengan ekspektasi Anda. Kami akan melakukan investigasi mengenai hal ini. Kami berharap dapat menyambut kedatangan Anda dikemudian hari. Salam hangat, Tim Manajemen

4/10 Buruk

Yuki

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Not so good
We booked for two room with two twins bed in grand deluxe room type. Have to wait for 15 minute even we check in at 17.30 which the room should be ready at 14.00. In 15 minute we only get the first room and have to wait another 20 minute for the second room. While other guest that come after us, received their room key faster than us. Room facilities was good, but do not surprise if find the water in bath up little bit yellow. Bed was comfort and they provide free fruit and cake for apologized compliment. Infinity pool and jacuzzi was great, pool cleaning staff was nice. Unfortunately, the restaurant for breakfast is not quite spacious, food range also standard. We disappointed to find out that vegetable in gado gado menu was smelly, and has rotten with sour taste. When we decide to inform it to them, there were no feedback. With their five star title and price, hotels should be more careful about this. Make sure check in for guest is smooth, facilities in good condition, and food in restaurant also need to be improved also give nice feed back if there are any information or complaints from guest.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari SC pada tanggal 28 Okt 2021
Dear Yuki, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We do apologize for your inconvenience experienced during your stay with us. We will do investigation and take further action. However, your feedback is meaningful to us. We hope that we would have chance to welcoming you back in the future. Warm regards, Team Management.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sangat nyaman dan nagih
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari SC pada tanggal 28 Okt 2021
Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan meluangkan waktu menulisakan ulasan ini. Kami senang bila Anda merasa nyaman tinggal bersama kami. Kami siap menyambut kedatangan Anda kembali. Salam hangat, Tim Manajemen

8/10 Bagus

junrong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear junrog,Thank you for your good score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards,Team Management

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quite excellent for room and staff. I was good stay on 1 night.
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Team Management pada tanggal 1 Mar 2021
Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.

8/10 Bagus

Mulyadi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear Mulyadi, Thank you for your good score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards, Team Management

6/10 Cukup Baik

yasumitsu

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
綺麗なホテルですが、音が・・・
綺麗でサービスもよく、スタッフの教育も行き届いている。しかし両隣の音が聞こえすぎ。防音対策をして欲しい。スタッフの頑張りが台無しになる。
Menginap 3 malam pada bulan November 2020
Tanggapan dari SC pada tanggal 13 Okt 2022
Dear yasumitsu, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We feel regret that you had experience that did not meet your expectation. We will improve our service quality. We hope that we would have chance to welcoming you back. Warm Regards, Team Management

10/10 Sangat Bagus

Nicholas Ren Sheng

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Team Management pada tanggal 22 Jul 2020
Dear Nicholas Ren, Thank you for choosing and staying with us at Ciputra World Surabaya Hotel and taking your time to write this positive review. We are pleased to know that you recommended us and rating us 10 out of 10 and we are really look forward to welcoming you back soon, for another wonderful experience with us. With warm regards,

10/10 Sangat Bagus

Wan Marhadika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Team Management pada tanggal 21 Jul 2020
Dear Wan Marhadika, Thank you for choosing and staying with us at Ciputra World Surabaya Hotel and taking your time to write this positive review. We are pleased to know that you enjoy your stay. Once again, thank you for recommended us and rating us 10 out of 10 and we are really look forward to welcoming you back soon, for another wonderful experience with us. With warm regards,

6/10 Cukup Baik

Gunawan

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Team Management pada tanggal 11 Mar 2020
Dear Gunawan, We feel regret to know that you only rating us 6 out of 10 without any explanation. We need your comment and feedback during your stay with us at Ciputra World Surabaya, so we can evaluate it with the team. If you have anything to share, kindly please send it thru gmseccws@swiss-belhotel.com. We are all looking forward to welcoming you back in the nearest visit. Warm regards,

8/10 Bagus

Eki, Duisburg

Bepergian bersama keluarga
Disukai: Staf & layanan
Direkt an den Shopping-Mall angeschlossen.Für die ausländische Gäste wäre nicht schlecht, wenn Gepäckwaage vorhanden ist.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Team Management pada tanggal 5 Mar 2020
Dear Eki, Thank you for staying with us at Ciputra World Surabaya Hotel and write this online review. We are pleased to know that you enjoy the stay with us and happy with the hotel location that adjacent to the mall. We took a note of your point regarding the luggage scale and will bring it into our discussion. Once again, thank you to let us know and looking forward to welcoming you to show our sincere intentions. Warm regards,

8/10 Bagus

Ching Chih

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Team Management pada tanggal 3 Mar 2020
Dear Ching Chih, Thank you for taking your time and rating us 8 out of 10 and recommend us with "Good" comment. Once again, thank you for choosing Ciputra World Surabaya and we are looking forward to welcoming you back in the nearest visit, for another "Good" experience stay with us. With warm regards,

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located next to the mall is very convenience. The food. In general I recommend to stay
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Team Management pada tanggal 2 Mar 2020
Dear Anonymous, Thank you for staying with us and taking your time to write this positive review. We are pleased to know, that you enjoy the stay with us, and happy with the location that adjacent to the mall and the food as well. Once again, thank you for your recommendation and we are looking forward to welcoming you back for another wonderful stay with us. With very warm regards,

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
日本人多いです
新型コロナウイルスの最中、チプトラワールドスラバヤに宿泊をしました、ショッピングモールに隣接され近くに日本食レストランもある立地条件が非常に良いホテルです。 非常に清潔で快適な宿泊となりました、また次回も泊まりたいと思います。
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Team Management pada tanggal 12 Feb 2020
Dear Anonymous, Thank you for choosing and staying at Ciputra World Surabaya Hotel and taking the time to write this positive review. We are pleased to hear that you enjoy the stay with us, happy with the cleanliness, feel comfortable and the location that adjacent to the mall as well. Once again, thank you for recommended us and looking forward to welcome you back in the nearest visit. With warm regards,

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice
Very clean, very nice room.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Team Management pada tanggal 12 Feb 2020
Dear Anonymous, Thank you for sharing your recent experience at Ciputra World Surabaya Hotel and taking your time to write this review. We are pleased to hear that you enjoy your stay with our cleanliness and nice room as well. We are looking forward to have you back with us for another wonderful experience. Warm regards,