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Ulasan untuk The Southern Hotel Surabaya

3.5 out of 5
The Southern Hotel Surabaya
Jl Jemursari Raya 110-112, Surabaya, East Java

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 30 dari 75 ulasan" "
Penilaian 8 - Bagus. 35 dari 75 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 75 ulasan" "
Penilaian 4 - Buruk. 2 dari 75 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 75 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Djim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nyaman dan strategis
Kamarnya cukup luas dan bersih. Hanya lampu mejanya mati. Pilihan sarapan cukup bervariasi dan enak. Tapi kopinya kurang enak karena pakai yang instant dari vending machine.
Menginap 6 malam pada bulan Januari 2019
Tanggapan dari Fendy pada tanggal 11 Feb 2019
Tamu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Komentar anda mengenai lampu meja mati dan rasa kopi kurang enak agar kami perhatikan lebih untuk lebih baik kedepannya. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Dwi Fendy Asst. Front Office Manager

8/10 Bagus

Ike Agustin Karlina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2019
Tanggapan dari Fendy pada tanggal 13 Feb 2019
Ibu Ike Agustin Karlina yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Dwi Fendy Asst. Front Office Manager

8/10 Bagus

Hendi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worth to stay !
Staff hotel yang ramah membuat kita serasa berada di rumah sendiri.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Fendy pada tanggal 15 Jan 2019
Bapak Hendi yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Dwi Fendy Asst. Front Office Manager

6/10 Cukup Baik

Eiroky, Surabaya, Indonesia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The Greatest comes from The Small Things
We usually stay in various hotel in Surabaya or others city to spend our weekend with family and colleague. But when we checked in here we surprised with the towel color. it did not bright white. White but dull. Also with the key card. At that moment around 12.10 pm, we had problem to use the elevator and need to re-fresh again this card to the customer service in lobby. We noticed that time limit is 12.00 for check out, since we still had a gathering in the meeting room of this hotel, we need to finished several things in there. After everything done, we returned to our room, automatically we also need to used the elevator to picked up luggage from our rooms, returned the key card to the CS, etc...all the procedures of check out. On the beginning we thought only us that had an issue with this one since it was passing due check out time, so the card could not be used on the elevator and need to refresh again in CS. But our colleagues who stayed with us in the same hotel had same problems in the morning (before check out time). When we checked in we had informed the CS about our conditions that we had gathering in they ballroom ..etc..etc..and will be checked out around more than 12 and 1pm latest. By the way in other hotels that we ever stayed, they don't "banned the key card" like this to the guests. The Staff will call us on the mobile phone (if they could not find us is our room) to get confirmation to extend or not.
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

ibis style yg compact dan nyaman, jemursari surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
budget hotel yg melebihi ekspektasi
terbaik di sekitar jemursari

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

norman, Depok

Disukai: Kebersihan, staf & layanan
Pas untuk urusan bisnis yang singkat
Recommanded untuk bepergian di flight pertama

8/10 Bagus

PEARLY F. LASUT, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Testimoni hotel
Cukup Nyaman

8/10 Bagus

Andri, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good business hotel with cozy environment
good business hotels . feels like home. minimalis with good design. wifi no problem. shower ok.. need more taste on food for bfast which is now on average

8/10 Bagus

franklin, surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great
cukup nyaman dengan kondisi hotel yang baru

6/10 Cukup Baik

Lordna, malang

Disukai: Kebersihan, kenyamanan kamar
Pelanyanan yang ramah
so far hotel ini enak dibuat jujugan keluarga nginep. Sayangnya ketika weekend dinner buffetnya tidak tersedia. Pertahankan tuk keramahan dan kebersihan hotel.

8/10 Bagus

Firdaus, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Untuk anda yang suka warna warni
Hotel ini bersih, menu makanan cukup bervariasi, tetapi ukuran kamar kurang longgar.

8/10 Bagus

KAI PENG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Karin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Alexander

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The buffet breakfast is a little bit pricey.
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Yew Seng Albert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Business trip
Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Menginap 1 malam pada bulan April 2021

10/10 Sangat Bagus

Qomaruddin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience to stay here.
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

Qomaruddin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Teddy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Ruby, Yokohama

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
near the restaurant and shops
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was good.
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
All are in good condition in average.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding fridge and breakfast variety has been taken to improve soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

Syabani

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Its a new and clean hotel.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Mr/s. Syabani We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

10/10 Sangat Bagus

toh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good experience
it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

YOUNGIL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Fendy pada tanggal 25 Apr 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Apriansyah Asst. Front Office Manager

10/10 Sangat Bagus

Louise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleasant stay, I recommand it.
Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Fendy pada tanggal 25 Apr 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Apriansyah Asst. Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Fendy pada tanggal 25 Apr 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Apriansyah Asst. Front Office Manager

10/10 Sangat Bagus

Fenny, Malaysia, MY

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Fendy pada tanggal 25 Apr 2019
Dear Mrs. Fenny We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Apriansyah Asst. Front Office Manager

10/10 Sangat Bagus

ACS, Amsterdam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mooi en leuk hotel, goed service met vriendelijke personeels.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Fendy pada tanggal 15 Jan 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Asst. Front Office Manager

8/10 Bagus

Ruby, 横浜

Disukai: Staf & layanan, kenyamanan kamar
スラバヤでいつも利用するホテルです。　 最近は、利用客が増えてるようで、以前に比べるとサービスが多少低下しているような印象があります。
Menginap 7 malam pada bulan Oktober 2018
Tanggapan dari Fendy pada tanggal 15 Nov 2018
Dear Mr. Ruby, Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arman Widianto General Manager

10/10 Sangat Bagus

Alexandra, Erkelenz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food.
Menginap 5 malam pada bulan Oktober 2018
Tanggapan dari Fendy pada tanggal 25 Okt 2018
Dear Alexandra, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Asst. Front Office Manager

10/10 Sangat Bagus

Josephine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Valuable
Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Fendy pada tanggal 5 Okt 2018
Dear Mr/Mrs. Josephine, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding hot water and water heater has been taken to improve soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Asst. Front Office Manager

10/10 Sangat Bagus

Paul, Taipei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very descent hotel and very considerate hotel, they even prepare breakfast when i need to check out at 3:00 AM. must stay here next time
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Fendy pada tanggal 14 Sep 2018
Dear Mr. Paul, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Fendy Apriansyah Assistant Front Office Manager

8/10 Bagus

ruby, japan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
スラバヤに来たときは、必ず宿泊しているお気に入りのホテルです。
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Kencana pada tanggal 6 Agu 2018
Dear Mr. Ruby, We appreciate your comments regarding your stay at ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kencana Operational Manager

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good small budget friendly hotel
Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Mrs. Amanda We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

Dian Adhitya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Mr/s Dian We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall, a good and friendly hotel.
Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Menginap 2 malam pada bulan Desember 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

AS, Nederland

Disukai: Kebersihan, staf & layanan
Goed hotel voor een weekendje
De kamer is klein maar heeft alles wat je nodig hebt. Bad kamer is ook goed en schoon. Alleen de eetzaal is wat minder, het eten is ook niet zo bijzonder. De tafel kleed was vies, bestek zijn ook niet schoon. Personeel zijn heel erg aardig en behulpzaam.
Menginap 8 malam pada bulan November 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

Rolf

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan November 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

10/10 Sangat Bagus

RA Stanley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

10/10 Sangat Bagus

Erwin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Its nice and clean hotel. Modern looks. Nice interior. Will be back again
Menginap 1 malam pada bulan Oktober 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Mr. Erwin We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
良質なビジネスホテル
check inもスムーズで5分も掛からなかった。 部屋も適度な大きさ、明るさで価格に見合った質感であった。 朝食はバイキング形式で、品揃え多数で大変良かった。
Menginap 1 malam pada bulan September 2017
Tanggapan dari Fendy pada tanggal 15 Agu 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operational Manager

10/10 Sangat Bagus

Yoichi, Tokyo,Japan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel goog performance.
This hotel is being always used at the time of Surabaya stay. Breakfast is also enriched and staff's thoughtful consideration is also seen.
Menginap 3 malam pada bulan Juli 2017

4/10 Buruk

lylie, france

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
peux mieux faire
l'accueil est médiocre. staff pas souriant . Pas accès à la piscine car souvent privatisée pour mariages et convention. odeur d'égouts même au 9 ème étage. petit déjeuner très bien.
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

ruby, yokohama

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
スラバヤでの定宿
スラバヤ出張時にいつも利用しているホテルである。 今回も、いつも同様に、利用したが、特に、不便を感じることはなかった。