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Ulasan untuk YELLO Hotel Jemursari - Surabaya

3 out of 5
YELLO Hotel Jemursari - Surabaya
Jl. Raya Jemursari no. 176, Tenggilis Mejoyo, Kota, Surabaya, Jawa Timur

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 3 dari 6 ulasan" "
Penilaian 8 - Bagus. 1 dari 6 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 6 ulasan" "
Penilaian 4 - Buruk. 0 dari 6 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 6 ulasan" "

8,4/10

Kebersihan

8,0/10

Staf & layanan

8,4/10

Kondisi & fasilitas properti

Ulasan

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Yello traveller , Warmest greeting from Yello Jemursari Surabaya. Thank you for your positive review and looking forward to welcoming you back at Yello Jemursari Surabaya. Best Regards, Ita Tania- Hotel Manager

6/10 Cukup Baik

enny

Hotel yang nyaman
Menginap di hotel ini sebenarnya menyenangkan cuma di bathroom pengecekan sabunnya kurang. saya kehabisan sabun waktu mau mandi.
Tanggapan dari General Manager pada tanggal 7 Des 2016
Yello traveller, Salam hangat dari Yello Jemursari Surabaya..Atas nama management dan staff kami memohon maaf atas ketidaknyamanan Anda selama tinggal di hotel kami yang berkenaan dengan kurangnya persediaan sabun mandi. Hal ini telah kami sampaikan kepada departemen cleaning untuk segera diperbaiki dan kami harapkan hal ini tidak akan terluang lagi dimasa yang akan datang. Kami tunggu kedatangan Anda kembali di Yello Jemursari Surabaya. Hormat Kami, Ita Tania - Hotel Manager

10/10 Sangat Bagus

Muhammad, PEKANBARU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
SANGAT BAIK
MENGESANKAN
Tanggapan dari General Manager pada tanggal 23 Sep 2016
Yello Bapak Muhammad, Salam hangat dari Yello Jemursari Surabaya... Terima kasih telah berbagi pengalaman selam tinggal di hotel kami. Kami sangat senang bahwa Bapak mendapatkan kenyamanan selama tinggal di hotel kami. Kami tunggu kedatangan Bapak kembali di Yello Jemursari Surabaya. Hormat Kami, Ita Tania Hotel Manager

10/10 Sangat Bagus

Lim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Since this stay had found many mosquito in room and common area
Menginap 4 malam pada bulan Mei 2017
Yello Mr. Lim Warmest greeting from Yello Jemursari Surabaya... Thank you for the feedback. We apologize for the inconvenience that happened while you were staying with us. It will be a valuable feedback to motivate our team to improve our quality of product and service. We look forward to welcoming you back at Yello Jemursari Surabaya in the nearest future. Best Regards, Ita Tania Hotel Manager

8/10 Bagus

Albertus, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, there is a free game console to play. Room is big, bright and clean. The downside the desk have a place to sit but not a chair.
Tanggapan dari General Manager pada tanggal 23 Sep 2016
Yello Mr. Albertus, Thank you for your valuable feedback and time to write a nice review. We are delighted to know that you had an enjoyable and comfortable stay at our hotel. We have noted your suggestions and will strive to improve in the future. We still hope that you will come back to stay at Yello Jemusari Surabaya for your comfortable stay. We look forward to welcoming you back Yello Jemursari Surabaya. Best Regards, Ita Tania Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great budget hotel.
Decent room size. Clean rooms. Hotel was full and there were only single beds available. The bed setup was a little odd - there was a thin mattress placed over another thicker mattress. So if you're sleeping in the middle it won't be too comfy. Room has a large TV with HD channels. Decent wifi. No LAN points in room though. Limited parking. Hotel has a restaurant with simple comfort food. Well priced too.
Tanggapan dari General Manager pada tanggal 23 Sep 2016
Yello Valued guest, Warmest greeting from Yello Jemursari Surabaya... Thank you for your valuable feedback. We are delighted to know that you had an enjoyable and comfortable stay at our hotel. It is also exciting to receive your nice compliments regarding our cleanliness, wifi, TV and food. We are looking forward to welcoming you back to Yello Jemursari Surabaya for another pleasant stay. Best Regards, Ita Tania Hotel Manager