1 bedroom, premium bedding, minibar, in-room safe

Ulasan untuk Alila Solo, Java

5 out of 5
Alila Solo, Java
Jl. Slamet Riyadi No. 562, Surakarta, Surakarta, Central Java

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 72 dari 104 ulasan" "
Penilaian 8 - Bagus. 24 dari 104 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 104 ulasan" "
Penilaian 4 - Buruk. 2 dari 104 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 104 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

7,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

arifin halim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Emilya

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My other home
Seperti tinggal di rumah sendiri, sangat nyaman dan ngangeni
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Hcourbois pada tanggal 10 Feb 2020
Dear Guest, Thanks for taken the time to review your recent stay. I'm glad that we could create your home away from home, and looking forward to welcome you again when travels brings you back to Solo. Regards, Herman Courbois General Manager

8/10 Bagus

Lukas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bangunan tinggi, pilar besar, hati-hati parkirnya
Tiang pilar di parkir Basement berdekatan, membuat posisi parkir harus hati2. Mobil saya kena pilar.. antara tdk ada petugas pembantu parkir dengan saya yg memang sedikit kurang hati-hati. Makan pagi berlimpah, tapi rasanya biasa-biasa saja. Kamar deluxe tdk bisa melihat-lihat ke rooftop.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Alasdair Davidson pada tanggal 4 Mei 2019
Dear Lukas, Thank you for the feedback on the carpark and your breakfast experience, we are currently looking at ways we can assist in making these better. In regards to access to the rooftop lounge, this is the club lounge for our executive rooms & suites and is part of the benefit of the booking. Please do feel free to book one of these rooms in the future to enjoy the added benefits of the Sky Lounge. Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Tee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Alasdair Davidson pada tanggal 4 Mar 2019
Dear Tee, Thank you very much for the 10/10 review rating on Hotels.com... We are delighted you have enjoyed the stay and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

8/10 Bagus

YULIUS RICKY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Place to stay at Solo
Bersih, Kamar Luas, lokasi strategis
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Alasdair Davidson pada tanggal 16 Jan 2019
Dear Yulius, Thank you very much for the recent review and the feedback on you location as being strategic. We are very pleased that you have enjoyed the stay and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Alasdair Davidson pada tanggal 6 Agu 2018
Dear Guest, Thank you for the fantastic 5/5 rating on your recent visit! The team and I look forward to welcoming you back again soon... Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

YULIUS RICKY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
PERFECT PLACE TO STAY
kamar luas, bersih, lokasi strategis dan response pelayanan cepat
Menginap 3 malam pada bulan Juni 2018
Tanggapan dari Alasdair Davidson pada tanggal 29 Jun 2018
Dear Yulius Ricky, Thank you for posting a review of your recent stay with us. I am very pleased to read that you have enjoyed the experience and we look forward to having another opportunity to welcome you back again soon... Kind Regards, Alasdair Davidson General Manager

8/10 Bagus

ads, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place and comfortable
Alila solo memiliki Lokasi yang bagus, kamar nyaman dan interior yang unik

10/10 Sangat Bagus

Juliani, Malang, Jatim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Keramahan Hotel yang Tulus
Kebersihan, amenities, dan kopi yang tersedia sungguh luar biasa.

8/10 Bagus

ANINDITO

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
hotel bagus bersih desain premium tp air kurang
hotel sebenarnya bagus sekali tapi ada masalah air mandi air mandi kadang panas sekali kadang dingin tidak bisa hangat padahal posisi tuas diam di tengah sudah panggil teknisi tapi tidak bisa perbaiki tekanan air pun kurang untuk hotel premium

8/10 Bagus

Andi, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice new hotel.. please keep it
good experience especially for the roof top cafe

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
Menginap bersama seluruh keluarga. Menyenangkan untuk liburan bersama anak2

10/10 Sangat Bagus

endang, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The best 5* hotel in Solo
We have wonderful stay at Alila and will come back for our next visit to Solo

8/10 Bagus

Wahyu, Jakarta - Indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New and clean hotel
It is a new hotel in Solo, very clean and the stuffs are very helpful. Location is not in the heart of city center but in front of the hotel you can hail bus or taxi directly to city center. 15 minutes walk to Solo Square shopping center.

10/10 Sangat Bagus

Toshio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Agung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Erica

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

8/10 Bagus

Nickol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff are very kind, the rooms are clean and modern. There is room service, pool is beautiful, there is a large shopping space called Solo Market in walking distance. It is impressive and It’s quite expensive in comparison to other area hotels.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Chan

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

E

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loved the bed and spacious room
Impressed us in many aspects, including cleanliness, staff service quality, safety and the overall comfort level. The room was spacious and the bed was one of the most comfortable hotel beds I’ve ever had the pleasure of sleeping on. Aircon was rather cold, but you’d rather it that way than not since it’s typically warm outside. We had an electrical outage on one night and we couldn’t use the room phone to get help; had to walk out to the corridor to use the phone. The maintenance staff came over swiftly and fixed the problem.
Menginap 2 malam pada bulan Maret 2023

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Moh S

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2022

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2020
Tanggapan dari The Alila Solo Team pada tanggal 16 Des 2020
Warm greetings from Alila Solo and thank you for sharing your rating and experience with us. We will be putting our best effort to ensure your next visit with us will be a true Alila experience.

6/10 Cukup Baik

Lokadjaja

Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Alila losing its touch
Had to come fix the AC twice and the rain shower nozzle is broken. Otherwise it was an ok stay at Alila this time.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Ery pada tanggal 11 Agu 2020
Dear Guest, Thank you for taking the time to provide your valuable feedback on your stay. It is helpful to receive constructive criticism from our guests and we will be putting our best effort to ensure your next visit with us will be a true Alila experience. I look forward to welcoming you back in a near future and please feel free to contact me back you might need anything. Kind regards, Ery Ansyari Executive Assistant Manager.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 4 malam pada bulan Maret 2020
Tanggapan dari Hcourbois pada tanggal 19 Mar 2020
Dear Anonymous, First of all I would like to thank you the review of your recent stay. Getting a score 3 out of 5, I would like to have seen some feedback of how we could have made your stay more satisfactory and for us some room to improve but unfortunately there is no additional feedback. At Alila Solo we always strive to give the best service to our valued guest and look forward to welcome you back when travels brings you back to Solo. Regards, Herman Courbois General Manager

10/10 Sangat Bagus

Chris

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Hcourbois pada tanggal 9 Mar 2020
Dear Chris, First of all thanks for the time taken to review your recent stay with us. I'm delighted to see a perfect score, and this will motivate the Team even better to serve our valuable guest even better. Looking forward to welcome you again when travel brings you back to Solo. Regards, Herman Courbois General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Good staff altitude, big swimming pool, comfortable bed.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Hcourbois pada tanggal 25 Feb 2020
Dear Anonymous, Thanks for taken the time to review your recent stay. I'm pleased to see that we got a perfect score and that the Team delivered upon our promise. Looking forward to welcome you again when travels brings you back to Solo. Regards, Herman Courbois General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Hcourbois pada tanggal 10 Feb 2020
Dear Guest, Thanks for giving us a perfect score, and this will motivate me and the Team to do even better. Looking forward to welcome you again in our property. Regards, Herman Courbois General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Hcourbois pada tanggal 10 Feb 2020
Dear Guest, Thanks for this Great Score, and happy to see that we gave you a pleasant stay. Regards, Herman Courbois General Manager

8/10 Bagus

Cynthea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room size is smaller than expected, all the rest is good.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Alasdair Davidson pada tanggal 7 Jan 2020
Dear Guest, Thank you very much for taking the time to provide the team and I with a review of your recent stay. We are pleased you have enjoyed the experience and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

4/10 Buruk

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
just ok nothing fancy, convenient to food locations
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Hcourbois pada tanggal 10 Feb 2020
Dear Amanda, Thanks for your review. Even Though I don't want to see such a score, and believe that we should be better than this. Due to no additional comments I cant rectify any concerns, but rest assured that me and Team are always ready to welcome our guest with great Javanese Hospitality. Best regards, Herman Courbois General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easily the Best Hotel in Town
It was my first stay with Hyatt property and I was immediately impressed with the exclusivity of the lounge. The Suite is nice enough as well. They can easily be the best hotel in Solo.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Alasdair Davidson pada tanggal 7 Jan 2020
Dear Guest, Thank you very much for taking the time to provide the team and I with a review of your recent stay. We are delighted you have enjoyed the experience and look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan September 2019
Tanggapan dari Alasdair Davidson pada tanggal 3 Okt 2019
Dear Guest, Thank you for taking the time to provide us with a review score of your recent stay. We look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

KUNITA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ゴージャス
一番安い部屋を選んだのですがお部屋が広くてゴージャスで驚きました! めちゃくちゃよかったです! ソロへ行くことがある方は絶対にこちらのホテルをおすすめします^_^
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Alasdair Davidson pada tanggal 23 Agu 2019
Dear Kunita, Greetings from Alila Solo and thank you for choosing to stay with us as well as providing the team and I with a wonderful review and a 10/10 rating! We look forward to being able to welcome you back on the next trip to Solo. Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Frank

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Juli 2019
Tanggapan dari Alasdair Davidson pada tanggal 24 Jul 2019
Dear Frank, Thank you for taking the time to provide us with a review of your recent stay. We are delighted you have enjoyed this trip and look forward to welcoming you back home again soon! Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Jimmy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly maintain hotel with excellent service. Maybe can hv more coffee choices
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Alasdair Davidson pada tanggal 27 Jun 2019
Dear Jimmy, Thank you for the wonderful review and feedback on the recent stay with us. The team and I look froward to having an opportunity to welcome you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
おススメ
朝食も美味しくソロ地区一番のホテル
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Alasdair Davidson pada tanggal 21 Jun 2019
Dear Guest, Thank you very much for the great feedback on your recent stay with us at Alila Solo. We look forward to having an opportunity to welcome you back soon! Kind Regards, Alasdair Davidson General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Alasdair Davidson pada tanggal 29 Mei 2019
Dear Guest, Thank you for taking the time to provide us with a review score of the recent stay. We look forward to welcoming you back again soon! Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
clean, luxury, comfortable & nice rooftop
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Alasdair Davidson pada tanggal 28 Mei 2019
Dear Guest, Thank you for the fantastic 10/10 review on the recent stay! We are delighted you have enjoyed and look forward to welcoming you back again soon.. Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

YOSHI, JAPAN TOKYO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
一泊の為、施設全てを見る時間がありませんでしたが、見晴らしも良く、清潔感のある空間で安心して過ごせました。残念な点は朝食の際にご飯もパンも固かった点です。次回は何日かゆっくりと泊まりに来たいと思います。
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Alasdair Davidson pada tanggal 28 Mei 2019
Dear Yoshi, Thank you very much for the review and feedback on your recent stay. I am very pleased that you would like to come back and spend a few more days on the next visit! I will also be discussing with our chef to let him know of your comments regarding breakfast. We look forward to welcoming you back again soon.. Kind Regards, Alasdair Davidson General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Alasdair Davidson pada tanggal 15 Mei 2019
Dear Guest, Thank you for the quick review of your recent stay. We'd love an opportunity to know more on how we can improve to a 5/5 rating. Kind Regards, Alasdair Davidson General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
到着がチェックイン開始時間より少し早くなったのですが、部屋を確認して早めにチェックインさせていただきありがたかったです。 またチェックイン時にダメ元でその翌日・翌々日の観光のためのチャータータクシーをお願いしましたが、行きたい場所などを確認しながら、プランを組んでくださり、すぐに空きを確認してタクシーチャーターいただき本当に助かりました。ありがとうございました。
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Alasdair Davidson pada tanggal 11 Mei 2019
Dear Guest, Thank you for taking the time to provide the team and I with a review of your recent stay. I am very pleased you enjoyed the early check in as well as the local tours of Solo! We look forward to welcoming you back on the next visit to Alila Solo. Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
High end surprise in rustic Central Java
It was amazing. Nice room, very pleasant and helpful staff, fantastic breakfast, good size swimming pool. Very well decorated hotel and rooms, and not too cold.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Alasdair Davidson pada tanggal 29 Apr 2019
Dear Guest, Thank you very much for the recent feedback on your stay, it is a pleasure to read all the positive experiences. We look forward to welcoming you back home to Alila Solo on the next visit to Surakarta... Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Alasdair Davidson pada tanggal 3 Apr 2019
Dear Guest, Thank you for the fantastic 5/5 review! We look forward to welcoming you back again soon... Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ソロで最高のホテル
とても快適で間違いなくソロで最高のホテルだと思います。朝食のクオリティーがかなり高く種類も豊富です。ホテルから徒歩5分程度でショッピングセンターに行けるのは便利ですね。
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Alasdair Davidson pada tanggal 13 Feb 2019
Dear Guest, Thank you very much for the wonderful 10/10 rating on your recent visit as well as the fantastic feedback on breakfast and our convenient location close to Solo Square. The team and I look forward to welcoming you back on the next visit to Central Java... Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Management and staff are very attentive, response to our request were look into promptly even though the hotel is at almost 100% occupancy. Was very impress on how the F&B team managed a crowd of 400++ guests without any hiccups for breakfast a very important meal of the day.
Menginap 4 malam pada bulan Desember 2018
Tanggapan dari Alasdair Davidson pada tanggal 16 Jan 2019
Dear Susan, Thank you very much for taking the time to post a review of your recent stay over the festive season. It was a pleasure to be able to catch up with you and we look forward to welcoming you back to Solo or to one of our other stunning Alila properties soon! Kind Regards, Alasdair Davidson General Manager

10/10 Sangat Bagus

Annisa, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Alila Solo is a very nice new hotel that is different from any hotel in Solo. Room was comfortable and spacious. One thing that I regret was not experiencing the breakfast. As well as for a 5* hotel I wasn’t served welcome drink/towel when I checked in(though it was an early check in, when i took the card they didn’t serve me and my mother any complimentary drink/towel). Overall it was a satisfying stay but location a bit far from downtown/main attractions/culinary area
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Alasdair Davidson pada tanggal 1 Nov 2018
Dear Annisa, Greetings from Alila Solo and thank you for taking the time to provide a review of your recent stay. I am very happy to read that your overall stay was satisfactory. In regards to welcome drinks & cold towel upon arrival, I have met with our Front Office team to ensure that they follow the standards we have implemented in the hotel. I do apologise that your arrival experience was marred by this and look forward to having an opportunity to reaffirm our commitment to amazing guest service on your next visit to Solo. Kind Regards, Alasdair Davidson General Manager