Dear Dian,Greetings from The Royal Surakarta Heritage Hotel Solo,We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team.We are sure that your experience will be a motivation for all staff to strive to continuously improve service quality.Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place.Best regards,

Tamu Yang Terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Hotel Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif mengenai pengalaman Anda selama menginap bersama kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hormat, Toat Edi Wijaya General Manager

Tamu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage Solo MGallery by Sofitel. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Lintangsari P. Handayani, General Manager.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage Solo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Barbier, General Manager.

Tamu yang terhormat, Terima kasih telah memilihi MGallery - The Royal Surakarta sebagai tempat menginap Anda. Sangat menyenangkan sekali mengetahui Anda menikmati fasilitas serta pelayanan dari hotel kami. Sekali lagi terima kasih telah memilih MGallery - The Royal Surakarta sebagai tempat menginap Anda, kami berharap dapat menyambut Anda kembali di kemudian hari. Salam hormat, Christian Barbier, General Manager.

Bapak Wahyu Pratomo yang terhormat, Terima kasih telah memilih MGallery - The Royal Surakarta Heritage Solo sebagai tempat menginap Anda selama di Solo. Sangat menyenangkan mengetahui Anda mendapatkan pengalaman menginap yang tak terlupakan. Sekali lagi terima kasih telah berkenan berbagi pengalaman Anda, kami berharap dapat menyambut Anda kembali di kemudian hari. Salam hangat, Christian Barbier General Manager.

Dear YBGun yang terhormat, Terima kasih banyak untuk berbagi pendapat dengan kami mengenai pengalaman menginap Anda di The Royal Surakarta Heritage. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda, perkenankan kami menyampaikan permohonan maaf kami setulusnya. Kami yakinkan kepada Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah ini di masa depan. Terima kasih banyak untuk berbagi pengalaman Anda, dan kami berharap untuk menyambut Anda segera dalam kunjungan Anda berikutnya ke kota Solo. Fran Ruano - General Manager.

Bapak Eddie yang terhormat, Kami berterima kasih atas komentar mengenai MGallery-The Royal Surakarta Heritage. Sangat menyenangkan bagi kami untuk menerima tanggapan positif dari Anda. Kami akan membagikan komentar Anda kepada tim kami agar dapat meninjau ulang keluhan mengenai kamar mandi dan wastafel. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Fran Ruano General Manager.

Ibu Wenny yang terhormat, Terimakasih telah memilih The Royal Surakarta Heritage sebagai tempat menginap Anda dan telah meluangkan waktu untuk berbagi komentar Anda tentang kami. Sangat menyenangkan bagi kami untuk menerima tanggapan positif ini. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam hangat, Fran Ruano - General Manager

Dear Valuable Guest, Thank you very much for choosing The Royal Surakarta Heritage Solo and taking the time to share your comments with us. We are very pleased to hear you have a memorable experience in Solo, enjoying the hotel facilities, staff friendly services, hotel's decoration and location as well as our breakfast. Thank you again for sharing your experience and recommend us for a place to stay in Solo, and we are looking forward to welcome you back in the near future. Kind regards

Dear Bapak Jonos, Kami berterima kasih atas komentar mengenai MGallery-The Royal Surakarta Heritage. Sangat menyenangkan bagi kami untuk menerima tanggapan positif dari Anda. Kami akan membagikan komentar Anda kepada tim kami agar dapat menjadi motivasi bagi semua staff untuk terus dapat meningkatkan kualitas layanan kami. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Fran Ruano General Manager.

Tamu yang terhormat, Kami berterima kasih atas komentar mengenai MGallery-The Royal Surakarta Heritage. Sangat menyenangkan bagi kami untuk menerima tanggapan positif dari Anda. Kami akan membagikan komentar Anda kepada tim kami agar dapat menjadi motivasi bagi semua staff untuk terus dapat meningkatkan kualitas layanan kami. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Fran Ruano General Manager.

Dear Mr. Kristian, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr.Wesley Eric,Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best regards,

Dear Mr.Daniel,Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Mr/Mrs. Basalamah , We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr.KOJI,Warm Greetings from The Royal Surakarta Heritage Hotel Solo,We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team.We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality.Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place.Best regards,Toat Edi WijayaGeneral Manager

Dear Eric Wesley,Greetings from The Royal Surakarta Heritage Hotel Solo,We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team.We are sure that your experience will be a motivation for all staff to strive to continuously improve service quality.Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place.Best regards,

Dear Izumi,Greetings from The Royal Surakarta Heritage Hotel Solo,We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team.We are sure that your experience will be a motivation for all staff to strive to continuously improve service quality.Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place.Best regards,

Dear Mrs. Sandra ,Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear g.l.j,We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard,Toat Edi WijayaGeneral Manager

Dear Germaine,Thank you for taking time to give rating of your experience. We appreciate so much your rating.We are glad that you enjoy your visit and we are looking forward to welcome you again at The Royal Surakarta Heritage Solo.Sincerely,Toat Edi WijayaGeneral Manager

Dear Evan,Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager

Dear Mr. Herman ,Greetings from The Royal Surakarta Heritage Hotel Solo,We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team.We are sure that your experience will be a motivation for all staff to strive to continuously improve service quality.Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place.Best regards,

Dear Jeonghwa,Thank you for taking time to give rating of your experience. We appreciate so much your rating.We are glad that you enjoy your visit and we are looking forward to welcome you again at The Royal Surakarta Heritage Solo.Sincerely,Toat Edi WijayaGeneral Manager

Dear Lidya,Warm Greetings from The Royal Surakarta Heritage Hotel Solo,We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback.We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality.Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place.Best regards,Toat Edi WijayaGeneral Manage

Dear Nathalie,Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager

Dear Shirley,Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager

Dear Michael,Thank you for taking the time to review your stay at The Royal Surakarta Heritage Hotel Solo.We are very happy to know that you had a pleasant stay.We look forward to welcoming you back to The Royal Surakarta Heritage Hotel.Kind regards,Toat Edi WijayaGeneral Manager

Dear Agnes,Thank you for choosing The Royal Surakarta Heritage Solo - MGallery Hotel Collection as your place to stay while in Solo and thank you for taking your time to rate and share your stay experience.We are very happy to know that the service we provide is in accordance with your expectations. Regarding your feedback about WIFI and the AC will be our concern to be reviewed to ensure this type of unpleasant experiences never happen in the future. Once again, thank you for sharing your stay experience, we look forward to welcoming you at the next opportunity.Greetings,Toat Edi WijayaGeneral Manager

Dear Barry, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage. It is regretful to hear that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Royal Surakarta Heritage, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Kindly inform us the detail of your inconvenience during your stay and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Dear Dimitri, Thank you for taking the time to review your stay at The Royal Surakarta Heritage Hotel Solo. We are very happy to know that you had a pleasant stay. We look forward to welcoming you back to The Royal Surakarta Heritage Hotel. Sincerely, Toat Edi Wijaya General Manager

Dear Sim Jun Young, Thank you for taking the time to share your recent feedback with us by giving a rating. Allow me to express my sincere regret and apologies as I am distressed that we fell short of your expectations. Wishing to have an opportunity to communicate with you further in order to understand the detail what you have experienced during your stay and having another chance to create memorable experiences in your forth coming stay at The Royal Surakarta Heritage Solo - MGallery Hotel collection Sincerely, Toat Edi Wijaya General Manager

Dear Simjunyoung, Thank you for stay with us, and thank you for taking time to give rating of your stay experience. We appreciate so much your rating. We would sincerely appreciate an opportunity to communicate with you further in order to understand in detail what you experienced during your stay. We would be very grateful to have an opportunity to regain your trust in The Royal Surakarta Heritage Solo - MGallery Hotel collection Sincerely, Toat Edi Wijaya General Manager

Dear Xaignasinh, Thank you for give us ratting your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us know that you have good experience when stay with us Thank you once again for share this with us. We hope to see you again in the near future. Sincerely, Toat Edi Wijaya General Manager