Search Hotels with Pool in Sutherlin

"We had a wonderful stay. The proximity to the Applebe's was very convenient after a long day of driving. We were disappointed that the hot tub was being serviced on the morning before we checked out. There also weren't any towels at the pool for us to dry off with. Other than that, the stay was wonderful. The staff were extra friendly and the breakfast was delicious. Loved the eggs, waffles, and biscuits the best. "

"No pillows on the bed when we got to our room. After getting our pillows (3 flat pillows) we looked at our room. It looked like they were doing maintenance to the room and needed a good cleaning. Other guests checked in about midnight and spent 45 mins swearing and yelling because their room was upstairs. I tried to call the front desk but no phone in room. I looked for the number online to call the hotel itself and was sent to voicemail. I wasn’t going to walk past the angry guests to go to the office. They finally left or went to their room but started being really noisy again around 3am for another hour or so. Not able to communicate with the front desk because I was sent to voicemail when tried to call the number it had on their website. Room was ok but didn’t get much sleep. "

"The hot tub is pool temperature. The breakfast can’t be described as edible. "

"We thought the breakfast was good - cold and hot items (and well cooked), with a nice selection of juices, coffee, and cocoa. And the elevator made getting luggage to the second story a breeze."

"My only complaint was pipes in tub had a bad smell when water ran down from shower and plug was broke off so couldn't close it. Also soap dispenser was stripped from wall making it hard to get soap out. "

"Terrible Policy! Be aware of your booking. Double check your towns,cities,cancel policies! My son and I did not stay at the Best Western Cottage Grove and was charged for booking the wrong town. We were on way to Arizona, I pulled in at a rest area to book a room, I accidentally entered the wrong city, it was late. It was minutes, I noticed I put the wrong city we were traveling to once we got to the next exit. I asked for cancellation request right away through the AI travel rep in Hotels.com since it was late at night. The AI rep said it was through my credit card and processing nothing they can do at that moment. So we booked another room. Once we got home I notice that Best Western Cottage Grove charged me full price for a room we never touched, never stopped in that town! I reached out to Hotels.com they were great and she said would reach out to the property to ask for a refund, but this room had no cancellation policy. It was seriously a few minutes, innocent mistake. Hotels.com understood since I booked another room quickly, but the representative said it was up to the property to give me a refund. Hotels.com did reached out to the property and they refused to give a refund. Now a days it’s harder than ever to go anywhere! It’s more expensive for gas, food, lodging any other added fees expenses for families to go see family members in other states is ridiculous! I don’t even mind a cancellation fee but charge full price for a room I didn’t use is ridiculous! "

"A very short stay, got in at 9pm and left at 8am. The room was small but clean and roomy enough. It had all the necessities although the little shampoo and conditioner bottles are really for one person. The bed had nice sheets and there was an extra blanket if needed. The bed was on the hard side though. The breakfast buffet was amazing and the staff was very friendly and kind. Only drawback is the hotel is in between 2 freeways and if it wasn’t for having earplugs , I would have had a hard time getting to sleep. Overall it’s a nice hotel for the price we paid and would stay again. "

"Nice hotel "

"Everything was just what we needed. Very happy and comfortable. The pool was great and the staff was great with keeping towels available for guests. "