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Ulasan untuk Swissotel Sydney

5 out of 5
Swissotel Sydney
68 Market Street, Sydney, NSW

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 579 dari 1010 ulasan" "
Penilaian 8 - Bagus. 262 dari 1010 ulasan" "
Penilaian 6 - Cukup Baik. 96 dari 1010 ulasan" "
Penilaian 4 - Buruk. 38 dari 1010 ulasan" "
Penilaian 2 - Sangat Buruk. 35 dari 1010 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Need to fix the elevator
Everything was great, the location, the room, the staff. But we came back 12 days later and the elevator was still not fixed yet, the elevator sounded scary and made us uncomfortable.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Swissôtel Sydney Team pada tanggal 30 Des 2023
Dear Guest,Thank you for your review of your recent stay at Swissotel Sydney.We appreciate your comments with regards to our lift and our Engineering team are aware of you concerns.Thank you for choosing Swissotel Sydney, we wish you a very happy new year.Warm regards,Swissotel Sydney Team

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great hotel but needed maintenance
Great room, great service, great location. But they really need to fix some of the elevators, they sound really scary and making everyone uncomfortable.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Swissôtel Sydney Team pada tanggal 30 Des 2023
Dear Guest,Thank you for the review of your recent stay at Swissotel Sydney. We appreciate you comments regarding the guest lift noise and have forwarded your concerns to our Engineering department for review.Wishing you a happy 2024.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

James Nicholas

Menginap 6 malam pada bulan Desember 2022

8/10 Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The hotel is in a great location. The rooms were really nice. The staff was great. There was construction in the lobby that was affecting being able to enjoy the lobby. I was charged for a full breakfast when the breakfast was not being offered to its fullest capacity due to construction. It made me feel like customer service was lacking and I never sought breakfast at the hotel again. Other than the construction issues and mediocre service during that time the hotel is lovely.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Apr 2024
Dear Elizabeth,Thank you for your feedback regarding your recent stay at Swissotel Sydney.We hope to welcome you back again as our breakfast restaurant Ten Stories has now completed their upgrade works.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Donovan Anthony, Bronx

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was accommodating and kind. They make sure we were extremely comfortable 😌. Truly grateful 🙏
Menginap 7 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Apr 2024
Dear Donovan,Thank you for your lovely review from your recent stay at Swissotel Sydney. Your comments will be shared with our team and we hope to welcome you back again soon.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Oleg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location
Menginap 4 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Apr 2024
Dear Oleg,Thank you for your review of Swissotel Sydney. We are delighted you enjoyed our location and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

6/10 Cukup Baik

Melinda

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I can't say the staff were all super helpful. We arrived just after our check in time and the room wasn't ready, which wouldn't have been a huge issue if we hadn't planned on walking around the City before our event. They wouldn't initially take our luggage and we were made to wait. When we approached them again after 45mins they took our luggage and we could go out and wander. Shame they hadn't done that earlier. Otherwise the facilities and breakfast were good.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 28 Apr 2024
Dear Melinda,Thank you for your review of Swissotel Sydney. It is disappointing to learn our portage team did not offer to store your luggage for you on your arrival. Your feedback will be shared with our Guest Services Manager for review. We are pleased your stay overall was a good one and hope to welcome you back again soon.Swissotel Sydney team

10/10 Sangat Bagus

Maxwell, Orange

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 28 Apr 2024
Dear Maxwell,Thank you for reviewing Swissotel Sydney 5/5.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel! Staff is amazing and very accommodating.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 24 Apr 2024
Dear Amy,Thank you for taking the time to review your stay at Swissotel Sydney.We are delighted you had a lovely time and hope to welcome you again soon.Warm regards,Swissotel Sydney Team

10/10 Sangat Bagus

lorraine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything about Hotel 1st class. Can recommend also to families. Beds great, buffet brekkie great. Staff great nothing a problem. Very central to everything with light rail close by. Great prices & rooms larger than normal with great large bathroom & deep bath.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 24 Apr 2024
Dear Lorraine,Thank you for your review of Swissotel Sydney. We are delighted that you enjoyed your stay and the hotel facilities. We hope to welcome you back for a return visit in the near future.Warm regards,Swissotel Sydney Team

2/10 Sangat Buruk

Jason

Menginap 3 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 22 Apr 2024
Dear Jason,Thank you for reviewing you stay at Swissotel Sydney. I am sorry that we processed an incorrect charge to your credit card for minibar you did not consume. This has now been refunded and should appear back in your account within 5-7 working days.Once again, we apologise for the inconvenience caused.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Philippe

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 22 Apr 2024
Dear Philippe,Thank you for your review from your recent stay at Swissotel Sydney.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Helarisi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 22 Apr 2024
Dear Helarisi,Thank you for your feedback. We hope to welcome you back to Swissotel Sydney soon.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Tai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best location, within walking distance to everything.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 16 Apr 2024
Dear Tai,Thank you for reviewing your recent stay at Swissotel Sydney. We are delighted that you enjoyed our central location and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Bagus

Suyi

Disukai: Kebersihan, staf & layanan
Great location, easy to get too from St James station from the airport. Hotel could do with renovations alittle outdated. But overall very pleased
Menginap 2 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 16 Apr 2024
Dear Suyi,Thank you for taking the time to tell us about your experience at Swissotel Sydney.We hope you have the opportunity to come back again in the near future.Warm regardsSwissotel Sydney team

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property located right near tram stop QVB Queen victoria building - that is a huge shopping area. This tram goes to circular quay and down to darking harbour, paddys markets so central. Centrepoint/sydney tower 3 minutes walk away and hyde park 5 minutes walking, along with the mall on george 1 block away
Menginap 6 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 12 Apr 2024
Dear Donna,Thank you for taking the time to let us know about your experience at Swissotel Sydney.We are delighted that our location was a highlight for you and hope to welcome you back again on your next trip to Sydney.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Rosana Pui Hing, brisbane

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great hotel that is smack bang in the middle of the city. Pitt St Mall is only a 30 second walk (it’s around the corner). Room is very clean and a very good size (we got two queen beds). Room service was fast and house cleaning was excellent. I went for work related purposes and only stayed for 3 nights so I didn’t get to use the facilities. The only thing negative is breakfast room service. The only thing on the menu was a cold breakfast or a hot breakfast PLUS the cold breakfast. There was no option to order the hot breakfast alone.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 11 Apr 2024
Dear Rosana,Thank you for your review from your recent stay at Swissotel Sydney. We are delighted that you enjoyed our central location and found our housekeeping service excellent. Your feedback regarding the in room dining breakfast options will be shared with our Food and Beverage Manager for review.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to all of Sydney's attractions. Breakfast was great, rooms clean with a bath.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 11 Apr 2024
Dear Catherine, Thank you for your lovely review of Swissotel Sydney from your recent stay. Your feedback has been shared with our teams directly.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Soomin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s perfect
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 4 Apr 2024
Dear Soomin,Thank you for your review of Swissotel Sydney.We are delighted you have enjoyed a perfect stay with us and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Have stayed at Swissotels in the past, long time customer. Not too impressed. Struggled with some of their policies which seemed like nonsense to me. We had 4 in our room but they seemed to have problems getting supplies for 4 consistently. Sofa sleeper very uncomfortable. Great location in the CBD close to the tram line. Great food in the area.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 4 Apr 2024
Dear William,Thank you for your review of Swissotel Sydney. We appreciate your comments and will share them with our Executive Housekeeper directly.We have a sofa replacement program upcoming in the near future and hope we can welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Bagus

YUMIKO

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 22 Apr 2024
Dear Yumiko,Thank you for rating your stay at Swissotel Sydney.We hope to see you again soon.Warm regards,Swissotel Sydney team

8/10 Bagus

Harry, Leura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was good stay, central to all activities, only complaint air- conditioning noisy and cannot switch off
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 28 Mar 2024
Dear Harry,Thank you for your feedback regarding your stay at Swissotel Sydney. We are delighted to learn your stay was a good one. Our air conditioning systems do turn off our team are happy to help you do this by calling our Swiss Service team when needed.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 28 Mar 2024
Dear Stefan,Thank you for rating your stay at Swissotel Sydney 5/5.We are pleased you enjoyed your visit and hope to welcome you back again.Warm regards,Swissotel Sydney team

2/10 Sangat Buruk

Joseph

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Nice property with very poor service. Front desk seems clueless. Doesn’t answer the phone, doesn’t deliver promised services as simple as a bucket of ice. Very frustrating. Not a great location compared to others closer to the action. Would NOT book again. I never write reviews , but I had to this time.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 19 Mar 2024
Dear Joseph,Thank you for reviewing your stay at Swissotel Sydney.It is disappointing to read that our usual high service standards were lacking on this occasion and we are sorry that your expectations were not met. Your feedback has been shared with our Management Team for review.Warm regards,Swissotel Sydney team

8/10 Bagus

Sayo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 19 Mar 2024
Dear Sayo,Thank you for reviewing your stay at Swissotel Sydney.Warm regards,Swissotel Sydney team

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Shocking check in experience. Staff member was unhelpful, and couldn’t grasp that we had booked 3 different rooms. Not a great start. Other than that, hotel is fine.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 13 Mar 2024
Dear David,Thank you for your review. We appreciate your valuable feedback which has been shared with our Front Office Manager for review. Warm regards,Swissotel Sydney team

8/10 Bagus

Seungyun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 13 Mar 2024
Dear Seungyun,Thank you for your review.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Jonathan, Surrey

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place, I’d stay here again
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 8 Mar 2024
Dear Jonathan,Thank you for reviewing your recent stay at Swissotel Sydney. We are glad you enjoyed your time with us and look forward to you staying again in the future.Warm regards,Swissotel Sydney Team

8/10 Bagus

Kan

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 28 Mar 2024
Dear Kan,Thank you for reviewing Swissotel Sydney.We hope to welcome you back for another visit in the near future.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Bianca

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Geschmackvoll eingerichtetes Zimmer mit guter Ausstattung (Minibar, Kaffeemaschine, Wasserkocher, Vergrößerungsspiegel, Badewanne und Dusche, reichlich Platz, gemütlicher Sessel). Perfekte Lage (gegenüber Sydney Tower, Foodhalls, Shoppingmalls Westfield, QVB, Taxis und Tram Bahn vor der Tür, Circular Quay, Oper, Harbour Bridge und Darling Harbour zu Fuß erreichbar). Sehr freundliches Personal. Sehr schöne Bar. Restaurant und Spa habe ich nicht genutzt.
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 8 Mar 2024
Dear Bianca,Thank you for your wonderful review of Swissotel Sydney. We are delighted that your stay met your expectations and hope to welcome you again on your next trip to Sydney.Warm regards,Swissotel Sydney Team

6/10 Cukup Baik

Nazimagatoen

Bepergian bersama teman
The room was a bit old. The price was high for such a room. The matras was worn out. They should replace It. Not a Good night sleep on It. The bathroom had no handshower.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 8 Mar 2024
Dear Nazimagatoen,Thank you for your review of Swissotel Sydney. We appreciate your comments and are happy to advise we are currently replacing our mattresses throughout the hotel. We hope to welcome you back again.Warm regards,Swissotel Sydney Team

10/10 Sangat Bagus

Simon

Bepergian bersama teman
Disukai: Fasilitas
Beautiful room and friendly staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 8 Mar 2024
Dear Simon,Thank you for reviewing your stay at Swissotel Sydney.We are delighted our rooms were to your liking and our staff were friendly throughout your stay.We hope to welcome you back again soon.Warm regards,Swissotel Sydney Team

8/10 Bagus

KAZUYO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 8 Mar 2024
Thank you for your review.

10/10 Sangat Bagus

Hollis

Disukai: Kondisi & fasilitas properti
Beautiful room, quiet hotel, excellent location
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 8 Mar 2024
Dear Hollis,Thank you for your kind comments regarding your recent stay at Swissotel Sydney. We are pleased you enjoyed our location and found our rooms beautiful. We hope to welcome you back for a return visit.Warm regards,Swissotel Sydney team

8/10 Bagus

Zari

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Great location. Small storage like entry, the reception is on level 8 accessible with clunky lifts. Mould in shower walls need serious cleaning.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Feb 2024
Dear Zari,Thank you for your review. We appreciate you sharing your experience and hope to welcome you back again.Warm regards,Swissotel Sydney Team

10/10 Sangat Bagus

Sedina

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 21 Mar 2024
Dear Sedina,Thank you for reviewing Swissotel Sydney 5/5.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Bagus

hannah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Feb 2024
Dear Hannah,Thank you for the review.Warm regards,Swissotel Sydney Team

10/10 Sangat Bagus

Jon R

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 21 Mar 2024
Dear Jon R,Thank you for your review of Swissotel Sydney. We are delighted with the 5/5 rating. We look forward to welcoming you back again soon.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

sally

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the third time I have stayed at Swissotel Sydney and I would definitely stay there again on my next trip to Sydney. I am in my 70's and they were absolutely willing to help with anything I needed. Everyone is friendly you can have a joke with the staff. We prepaid breakfast and it was perfect. It is convenient to Shopping, Skytower and walking or catching the light rail to the Quay is no issue. Our room was cleaned each day. Can't fault a single thing. Sally
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 11 Feb 2024
Dear Sally,Thank you for your glowing review of your third stay at Swissotel Sydney. We are delighted that our staff are friendly and were helpful with their service to you. We are pleased you enjoyed our buffet breakfast at Ten Stories restaurant and find our location unbeatable. We look forward to welcoming you back for your forth stay in the near future.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely friendly staff
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 9 Feb 2024
Dear Julie,Thank you for your lovely comments about our staff in your recent review. These will be shared with the team. We hope to have the opportunity to welcome you back again in the near future.Warm regards,Swissotel Sydney team

6/10 Cukup Baik

Kimberly, Rochester

Tidak Disukai: Staf & layanan
Great massage at the spa. Jane was amazing!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 9 Feb 2024
Dear Kimberly,Thank you for your review from your recent stay at Swissotel Sydney. We are thrilled that your expectations were met at our Day Spa on Level 10 and your feedback will be shared with Jane.Warm regards,Swissotel Sydney team

8/10 Bagus

Anna

Disukai: Kebersihan, staf & layanan
Great location!
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 5 Feb 2024
Dear Anna,Thank you for your review of Swissotel Sydney. We are pleased you enjoyed your stay and hope to welcome you back again in the near future.Warm regards,Swissotel Sydney team

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Terrible issues with the lifts
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 5 Feb 2024
Dear David,Thank you for your review of Swissotel Sydney. We appreciate your comments regarding the guest lifts and assure you the issue has been raised with our Management team.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Hannah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 5 Feb 2024
Dear Hannah,Thank you for rating your stay at Swissotel Sydney as 10/10. We will share this with our team.We hope to see you again in the near future for another wonderful stay.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Morten

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Jan 2024
Dear Morten,Thank you for the 10/10 review regarding your recent stay at Swissotel Sydney.We are delighted that you enjoyed your stay and hope to welcome you back again in the near future.Warm regards,Swissotel Sydney Team

10/10 Sangat Bagus

Ros

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 30 Jan 2024
Dear Ros,Thank you for your 5/5 star review from your stay at Swissotel Sydney.We are pleased you enjoyed your stay and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

CHANG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Jan 2024
Dear Chang,Thank you for rating your recent stay at Swissotel Sydney 10/10. We are thrilled you have enjoyed your stay with us and look forward to you returning in the near future.Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

Les

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Swissôtel Sydney Team pada tanggal 29 Jan 2024
Dear Les,Thank you for reviewing your recent stay at Swissotel Sydney. The team will be pleased to see your 5/5 rating and we hope to welcome you back again in the future.Warm regards,Swissotel Sydney team

4/10 Buruk

Gabrielle, Reston

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
They don’t care if you can’t check in on time. Very blaze about it so after traveling for 28 Hours all 6 of us had to wait an hour past the check in time. They didn’t care. Then when we got our room Which was the most expensive, it had hair all over the bathroom and the drain in the shower looked like it had never been cleaned! So disgusting. The staff don’t know things they should… will never stay there again. Very poor service
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Swissôtel Sydney Team pada tanggal 24 Jan 2024
Dear Gabrielle,Thank you for your feedback regarding your recent stay. It is disappointing to read that one of the two rooms you booked was not ready at 3pm, however with special requests for same floor allocations, this is sometimes not possible. Your feedback has been duly noted and we appreciate you sharing your experience. Your comments regarding the cleanliness of the bathroom and shower drain has been shared with our Executive Housekeeper and Engineering team to rectify. We are sorry that your stay did not meet your expectations on this occasion, but hope to have the opportunity to serve you better in the future. Warm regards,Swissotel Sydney team

10/10 Sangat Bagus

jeddalyn

Disukai: Fasilitas
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Swissôtel Sydney Team pada tanggal 18 Jan 2024
Dear Jeddalyn,Thank you for the 5/5 star review from your recent stay. We are pleased that your expectations were met and hope to welcome you back again soon.Warm regards,Swissotel Sydney team